The James Chicago

1664 reviews
55 East Ontario Street Chicago, IL 60611, +1 312-337-1000
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With a stay at The James Chicago, you'll be centrally located in Chicago, steps from Driehaus Museum and minutes from Chicago Place Mall. This 4.5-star hotel is close to Hancock Tower and Millennium Park. Make yourself at home in one of the 297 air-conditioned rooms featuring minibars and plasma televisions. Complimentary wireless Internet access is available to keep you connected. Private bathrooms have designer toiletries and hair dryers. Conveniences include phones, as well as safes and complimentary weekday newspapers. Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. Additional features include complimentary wireless Internet access, concierge services, and wedding services. Grab a bite to eat at the hotel's restaurant, which features a bar, or stay in and take advantage of 24-hour room service. Quench your thirst with your favorite drink at a bar/lounge. Featured amenities include a business center, limo/town car service, and express check-in. Planning an event in Chicago? This hotel has facilities measuring 7000 square feet (650 square meters), including a meeting/conference room. Self parking (subject to charges) is available onsite.


Overall Guest Score
"Terrific location." "Great location"
98% liked the proximity to shopping.
100% enjoyed the restaurants & bars nearby.
"World class service." "Friendly staff"
97% found the staff to be very friendly.
85% said the reception staff was great.
"Excellent hotel." "Great hotel"
94% thought it was clean.
"Lovely ambiance." "Nice decor" "Great decoration style"
97% enjoyed the friendly atmosphere.
81% were fond of the entertainment options.
"Food is delicious." "Great food" "Fantastic Brazilian BBQ"
83% found the breakfast to be wonderful.
74% were happy with the price of the breakfast.
"Price is reasonable." "Good price"
Excellent value for money, said 98%.
Hotel Building
"Building is pleasant." "Modern design"
"Nice rooms." "Room was comfortable" "Funky coat hanger"
84% said the beds were comfortable.
87% said rooms were clean.
Good to know...
Good minibar
Good restaurant service
Clean bathroom
New facilities
Good accessibility by car
Professional service
New rooms

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