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Best Western Sovereign Hotel - Albany
|908 reviews
6.5
Good
+1 518-489-2981
Top Amenities
Fitness Center
Business Center
Air-conditioned
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Rooms & Rates
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4
User Highlights
6.5
Good
Value for money
"Hot breakfast included" "Including toilet"
100% were happy with the price of the breakfast.
Location
"Close to all malls" "Right across from the University"
Easily accessible by car, said 95%.
100% liked the proximity to shopping.
Service
"Staff was excellent" "Front desk staff excellent"
79% said the reception staff was great.
Bad housekeeping, according to 86%.
Breakfast
"Good complimentary breakfast" "Buffet breakfast was very good"
100% were happy with the price of the breakfast.
WiFi
"WiFi inconsistent" "Free wifi"
83% said the wifi quality was bad.
Room
"Toaster broke down" "Desk lamp would not work"
61% said rooms were dirty.
58% didn't like the uncomfortable beds.
Comfort
"NO ventilation" "Noisy air conditioner"
58% didn't like the uncomfortable beds.
57% said rooms were small.
Cleanliness
"Hallways dirty" "Dirty fish tank"
61% said rooms were dirty.
79% thought it was rather dirty.
Wellness Area
"No free weights" "Changing rooms worse"
56% didn't like the fitness area.
100% were unhappy with the sauna.
Vibe
"Entire hotel is old" "Dated décor"
87% criticized the unstylish hotel.
For 86%, the lobby entrance was sub-standard.
Amenities
"Vending machines out of order" "Hallways dirty"
85% thought the building wasn't nice.
For 86%, the lobby entrance was sub-standard.
Good to know...
Entrance area is not particularly attractive
Hotel facilities could use a good clean
Bathroom could be optimized
Rooms need regular maintenance
Hotel Information
Features
Air-conditioned
Business Center
Fitness Center
Details
Smoking
Some smoking-allowed rooms