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Best Western Sovereign Hotel - Albany
|1,375 reviews
6.6
Good
+1 518-489-2981
Top Amenities
Pets Allowed
Pool
Fitness Center
Airport Shuttle
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Rooms & Rates
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User Highlights
6.6
Good
Value for money
"Fantastic value for the price" "Including parking lots"
100% were happy with the price of the breakfast.
100% thought it was a great value.
Location
"Close to all malls" "Excellent location"
Easily accessible by car, said 96%.
Great parking, according to 70%.
Service
"Staff was EXCELLENT" "Front desk staff excellent"
91% found the staff to be very friendly.
79% said the reception staff was great.
Breakfast
"Enjoyed the breakfast buffet" "Breakfasts delicious"
100% were happy with the price of the breakfast.
Comfort
"Noisy air conditioner" "Loud AC"
53% didn't like the uncomfortable beds.
58% said rooms were small.
Room
"Carpet was old" "Toilet was broken"
55% said rooms were dirty.
53% didn't like the uncomfortable beds.
Cleanliness
"Hallways dirty" "Dirty fish tank"
55% said rooms were dirty.
74% thought it was rather dirty.
WiFi
"No internet in my room" "Bad internet"
83% said the wifi quality was bad.
100% thought it was a great value.
Wellness Area
"Workout room sucks" "Changing rooms worse"
For only 50%, the fitness area was satisfactory.
100% were unhappy with the sauna.
Vibe
"Property dated" "Carpet was old"
89% criticized the unstylish hotel.
For 81%, the lobby entrance was sub-standard.
Amenities
"Vending machines out of order" "Property dated"
84% thought the building wasn't nice.
For 81%, the lobby entrance was sub-standard.
Good to know...
Entrance area is not particularly attractive
Hotel facilities could use a good clean
Hotel buildings could use some improvement
Rooms could be cleaner
Hotel Information
Features
Air-conditioned
Airport Shuttle
Bar or Lounge
Business Center
Fitness Center
Pets Allowed
Pool
Restaurant
Spa or Sauna
Details
Smoking
Some smoking-allowed rooms