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Hotel Information
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Best Western Sovereign Hotel - Albany
|1,162 reviews
6.5
Good
+1 518-489-2981
Top Amenities
Pets Allowed
Pool
Fitness Center
Airport Shuttle
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Rooms & Rates
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User Highlights
6.5
Good
Value for money
"Fantastic value" "Including parking lots"
100% were happy with the price of the breakfast.
100% thought it was a great value.
Location
"Close to all malls" "Excellent location"
Easily accessible by car, said 96%.
100% liked the proximity to shopping.
Service
"Staff was excellent" "Front desk staff excellent"
80% said the reception staff was great.
Bad housekeeping, according to 76%.
Breakfast
"Good complimentary breakfast" "Breakfasts delicious"
100% were happy with the price of the breakfast.
WiFi
"Bad internet" "Wifi inconsistent"
86% said the wifi quality was bad.
100% thought it was a great value.
Room
"Desk lamp would not work" "No toilet paper"
58% said rooms were dirty.
57% didn't like the uncomfortable beds.
Comfort
"AC didn't work" "Noisy air conditioner"
57% didn't like the uncomfortable beds.
60% said rooms were small.
Cleanliness
"Hallways dirty" "Dirty fish tank"
58% said rooms were dirty.
77% thought it was rather dirty.
Wellness Area
"No free weights" "Changing rooms worse"
55% didn't like the fitness area.
100% were unhappy with the sauna.
Vibe
"Property dated" "Carpet was old"
85% criticized the unstylish hotel.
For 85%, the lobby entrance was sub-standard.
Amenities
"Vending machines out of order" "Property dated"
86% thought the building wasn't nice.
For 85%, the lobby entrance was sub-standard.
Good to know...
Entrance area is not particularly attractive
Hotel facilities could use a good clean
Hotel buildings could use some improvement
Rooms need regular maintenance
Hotel Information
Features
Air-conditioned
Airport Shuttle
Bar or Lounge
Business Center
Fitness Center
Pets Allowed
Pool
Restaurant
Spa or Sauna
Details
Smoking
Some smoking-allowed rooms