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Best Western Sovereign Hotel - Albany
|1,230 reviews
6.5
Good
+1 518-489-2981
Top Amenities
Free Wifi
Free Parking
Free Breakfast
Pets Allowed
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Rooms & Rates
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User Highlights
6.5
Good
Value for money
"Fantastic value for the price" "Including parking lots"
100% were happy with the price of the breakfast.
100% thought it was a great value.
Location
"Close to all malls" "Excellent location"
Easily accessible by car, said 96%.
95% liked the proximity to shopping.
Service
"Staff was excellent" "Front desk staff excellent"
91% found the staff to be very friendly.
80% said the reception staff was great.
Breakfast
"Enjoyed the breakfast buffet" "Good complimentary breakfast"
100% were happy with the price of the breakfast.
WiFi
"Wifi inconsistent" "Free WiFi"
86% said the wifi quality was bad.
100% thought it was a great value.
Room
"Carpet was old" "Toilet was broken"
57% said rooms were dirty.
55% didn't like the uncomfortable beds.
Comfort
"Ac didn't work" "Noisy air conditioner"
55% didn't like the uncomfortable beds.
59% said rooms were small.
Cleanliness
"Hallways dirty" "Dirty fish tank"
57% said rooms were dirty.
75% thought it was rather dirty.
Wellness Area
"Workout room sucks" "Changing rooms worse"
For only 50%, the fitness area was satisfactory.
100% were unhappy with the sauna.
Vibe
"Property dated" "Carpet was old"
90% criticized the unstylish hotel.
For 81%, the lobby entrance was sub-standard.
Amenities
"Vending machines out of order" "Hallways dirty"
85% thought the building wasn't nice.
For 81%, the lobby entrance was sub-standard.
Good to know...
Entrance area is not particularly attractive
Hotel facilities could use a good clean
Rooms need regular maintenance
Hotel buildings could use some improvement
Hotel Information
Features
Air-conditioned
Airport Shuttle
Bar or Lounge
Business Center
Fitness Center
Free Breakfast
Free Parking
Free Wifi
Pets Allowed
Pool
Restaurant
Spa or Sauna
Details
Check-In
From 3:00pm*must be 18 or older to check-in
Check-Out
Until 11:00am
# of Rooms
192
Fees
Add-ons
- Pet Fee: USD 20.00 per pet, per night
- Rollaway Bed Fee: USD 15 per stay
Smoking
Some smoking-allowed rooms