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Ramada Asheville / Biltmore West

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5.8
Fair
718 reviews
+1 828-667-4501

Top Amenities

Free Wifi
Free Parking
Pets Allowed
Pool
Conveniently located off Interstate-40, this Ramada Asheville/Biltmore West is minutes from Biltmore Estate and Winery, hiking and biking off the scenic Blue Ridge Parkway, Chimney Rock State Park, the North Carolina Arboretum, Biltmore Square Mall, and many local restaurants. Refresh at this hotel with complimentary wireless Internet, indoor and outdoor pools, hot tub,dry cleaning services, boardroom, ballroom, and business center. Guest room amenities include desk, coffee maker, and hairdryer. Suites, smoke-free and handicapped-accessible rooms are also available. Kids 17 and under stay free with an adult at our pet-friendly hotel.
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275 Smokey Park Hwy
Asheville, NC 28806
Rooms & Rates
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User Highlights
5.8
Fair
Location
"Outlet quit" "Close to stores"
Easily accessible by car, said 100%.
100% enjoyed the restaurants & bars nearby.
Value for money
"Including check in" "Good price"
83% were happy with the price of the breakfast.
Service
"Helpful staff" "Responsive front desk"
Only 61% found the staff to be friendly enough.
59% indicated the reception staff was not good.
Comfort
"Hardly any outlets in the room" "AC didn't work"
52% didn't like the uncomfortable beds.
Air conditioning was criticized by 87%.
Food
"No lunch" "Rotten banana"
Vibe
"Facilities are old" "The place was old"
83% criticized the unstylish hotel.
For 53%, the lobby entrance was sub-standard.
Room
"Air conditioner leaking" "Toilet seat falling off"
73% said rooms were dirty.
96% thought they were poorly maintained.
Amenities
"Facilities are old" "Pool tables didn't have"
74% thought the building wasn't nice.
57% found the grounds not bad.
Breakfast
"Not much of a continental breakfast" "Didnt have breakfast"
83% were happy with the price of the breakfast.
Cleanliness
"Broken glass in the picture frames" "Stained furnature"
73% said rooms were dirty.
85% thought it was rather dirty.
WiFi
"No wi-fi signal" "NO internet connection"
91% said the wifi quality was bad.
Pool
"Dirty indoor pool" "Outside pool not open"
Dirty pool, said 73%.
Wellness Area
"Whirlpool not operational" "Hot tub did not work"
100% didn't like the fitness area.

Good to know...

Rooms need regular maintenance
Hotel buildings could use some improvement
Furniture needs more attention
Hotel could use some updating