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Grand Mercure Auckland

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8.6
Excellent
2,883 reviews
+64 9-377 8920

Top Amenities

Free Wifi
Fitness Center
Child Care
Restaurant
You'll be centrally located in Auckland with a stay at Grand Mercure Auckland, within a 15-minute walk of Sky Tower and University of Auckland. Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Self parking (subject to charges) is available onsite.
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8 Customs Street
Auckland, 1707
Rooms & Rates
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User Highlights
8.6
Excellent
Vibe
"Peaceful ambience" "Excellent decor"
99% thought, the hotel was modern.
97% said it was a stylish hotel.
Location
"Fabulous position" "Fabulous eateries"
98% liked the proximity to sightseeing.
95% liked the proximity to shopping.
Service
"Staff service impeccable" "Impeccable customer service"
96% found the staff to be very friendly.
81% said the reception staff was great.
Room
"Wonderful city views" "Superb rooms"
96% thought the view was good.
82% said the beds were comfortable.
Breakfast
"Excellent buffet breakfast" "Great selection for breakfast"
57% said the breakfast was too expensive.
Value
"Free walking tours" "Complimentary fruit basket"
57% said the breakfast was too expensive.
The price was ok for 67%.
WiFi
"Free Wi-Fi" "Slow internet"
78% said the wifi quality was bad.
90% thought it was a great value.
Comfort
"Minimum towels" "Loud club"
82% said the beds were comfortable.
71% said rooms were small.
Wellness
61% didn't like the fitness area.

Good to know...

Friendly service
Could be quieter
Rooms could be larger
Great view
Hotel Information
Features
Air-conditioned
Bar or Lounge
Business Center
Child Care
Concierge
Fitness Center
Free Wifi
Handicap
No Smoking
Restaurant
Details
Check-In
From 3:00pm*must be 18 or older to check-in
Check-Out
Until 10:00am
# of Rooms
207
Fees
Required
  • Deposit: NZD 100 per night
Add-ons
  • Parking Fee: NZD 30 per day
  • Breakfast Fee: NZD 35 per person (approximately)
Handicap Accessible
Wheelchair Accessible