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Mercure Auckland

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8.5
Excellent
7,111 reviews
+64 9-377 8920

Top Amenities

Free Wifi
Fitness Center
Child Care
Restaurant
A stay at Grand Mercure Auckland places you in the heart of Auckland, within a 10-minute drive of University of Auckland and Sky Tower. This 4.5-star hotel is 0.7 mi (1.2 km) from Auckland Town Hall and 1.6 mi (2.6 km) from Auckland Domain. Make yourself at home in one of the 207 air-conditioned rooms featuring refrigerators and minibars. LCD televisions with satellite programming provide entertainment, while complimentary wireless Internet access keeps you connected. Private bathrooms with showers feature designer toiletries and hair dryers. Conveniences include phones, as well as safes and desks.Amenities Take advantage of recreation opportunities such as a fitness center, or other amenities including complimentary wireless Internet access and concierge services. Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's 24-hour room service. Wrap up your day with a drink at the bar/lounge. Buffet breakfasts are served on weekdays from 6 AM to 10:30 AM and on weekends from 6 AM to 11 AM for a fee. Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Self parking (subject to charges) is available onsite.
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8 Customs Street East
AUCKLAND, 1010
Rooms & Rates
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User Highlights
8.5
Excellent
Location
"Check in and valet parking was exceptional" "Location is superb"
Not enough parking facilities, according to 62%.
98% liked the proximity to sightseeing.
Service
"Staff service impeccable" "Wonderfully friendly and helpful staff"
99% found the staff to be very friendly.
88% said the reception staff was great.
Vibe
"Everything was spotlessly clean and modern" "Christmas tree was superb"
97% said it was a stylish hotel.
98% thought, the hotel was modern.
Cleanliness
"Everything was spotlessly clean and modern" "Spotlessly clean, and very comfortable bed"
83% said rooms were clean.
85% thought it was clean.
Bar and Beverages
"Upstairs bar was fantastic" "Bar Manager awesome"
Lovely bar service, according to 77%.
Delicious alcoholic drinks, according to 78%.
Room
"Air conditioning works properly" "Beds were Devine"
83% said rooms were clean.
83% said the beds were comfortable.
Breakfast
"The breakfast buffet was beautifully presented, delicious" "Buffet breakfast was superb"
WiFi
"Internet reasonable" "Free lobby wifi"
81% said the wifi quality was bad.
Comfort
"Thoroughly enjoyed the wide screen" "Air-conditioning was hopeless"
83% said the beds were comfortable.
76% thought it was too noisy.

Good to know...

Professional service
Great reception
Friendly service
Could be quieter
Hotel Information
Features
Air-conditioned
Bar or Lounge
Business Center
Child Care
Concierge
Fitness Center
Free Wifi
Handicap
No Smoking
Restaurant
Details
Check-In
From 2:00pm*must be 18 or older to check-in
Check-Out
Until 10:00am
# of Rooms
207
Fees
Required
  • Deposit: NZD 100 per night
Add-ons
  • Parking Fee: NZD 30 per day
  • Breakfast Fee: NZD 35 per person (approximately)
Handicap Accessible
Wheelchair Accessible