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Banff Caribou Lodge and Spa

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8.1
Excellent
2,542 reviews
+1 403-762-5887

Top Amenities

Free Wifi
Free Parking
Pool
Fitness Center
The impressive hand hewn logs that bestow the buildings exterior and lobby create the spectacular ambience of this mountain lodge. guest rooms can accommodate triple & quad occupancy based on sharing 2 double beds or 2 queen beds. Facilities include the Keg Steakhouse and Bar, free underground parking and an exercise room with steam room, sauna and three large jacuzzis. The Red earth Spa features a full range of services including massage therapy, facials, waxing, manicures and pedicures and Vichy hydrotherapy and uses Phytomer products. downtown shops are accessible via a 10-minute walk or by the free evening shuttle service. Banff caribou Lodge guests are entitled to the Best of Banff booklet containing discounts and special offers to many of Banff's leading retailers and activity companies.
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521 Banff Avenue
Banff, AB T1L 1H8
Rooms & Rates
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User Highlights
8.1
Excellent
Location
"Loved having underground parking" "Great place to visit"
Great parking, according to 72%.
City centre within easy reach, said 86%.
Service
"Exceptional staff" "Excellent front desk staff"
71% thought the service was very professional.
Bad housekeeping, according to 68%.
Wellness Area
"Spa is excellent" "Amazing hot tub"
74% loved the sauna.
70% didn't like the fitness area.
Breakfast
"Are open for breakfast" "No complimentary breakfast"
Breakfast prices were ok, according to 67%.
Room
"Toilet did not flush properly" "Broken glass in the window"
Beds were acceptable for 55%.
Only 57% said rooms were clean enough.
Cleanliness
"Clean place." "Broken glass in the window"
Only 57% said rooms were clean enough.
60% thought the cleanliness of the hotel was average.
WiFi
"Free WIFI" "Worst WiFi"
77% said the wifi quality was bad.
Comfort
"Tiny little room" "Stained bed covers"
Beds were acceptable for 55%.
62% said rooms were small.

Good to know...

Accessible parking
Rooms could be larger
Nice building
Rooms need regular maintenance
Expert Reviews
Fodor's
A great location close enough to the hustle and bustle of downtown but just far enough away to keep things relatively peaceful makes this hotel with a large spa a solid choice. Hand-hewn...
Lonely Planet
Part of the locally run Banff Lodging Company empire, the four-star Caribou fits the classic stereotype of a mountain lodge, with its log exterior, giant stone lobby fireplace and general...
Hotel Information
Features
Bar or Lounge
Business Center
Child Activities
Concierge
Fitness Center
Free Parking
Free Wifi
Golf
Handicap
No Smoking
Pool
Restaurant
Spa or Sauna
Details
Check-In
From 4:00pm*must be 18 or older to check-in
Check-Out
Until 11:00am
# of Rooms
190
Handicap Accessible
Wheelchair Accessible