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Bel Air Collection Cancun

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7.5
Good
1,615 reviews
+52 998 193 1770

Top Amenities

Free Parking
Pool
Fitness Center
Airport Shuttle
Overview
The Bel Air Collection Cancun is a 4 star property located on Kukulcan Boulevard, 20 km from Cancun Downtown, next to the beach. The Mayan ruins at El Rey are a 20-minute walk from the resort. Guests can choose from a variety of spacious rooms that offer a relaxing atmosphere. Among the facilities the hotel has to offer there are several restaurants, swimming pool, spa and gym. The hotel also offers internet access and car parking possibilities for guests.

The property is located 10 minutes from the airport and 15 minutes from the mall area, restaurants and the exciting nightlife of Cancun.

All the rooms are decorated in a modern style. Facilities include air conditioning, cots on request, cable/satellite TV, television, telephone, coffee/tea maker, hairdryer, minibar, room service, safe and Wi-Fi access.

Food & Drink
The Dolce! Mexico serves a ?Fusion Cuisine? that combines the taste of both Italian and Mexican cultures. Guests can serve an international cuisine at the Palm Terrace and for those interested in Oriental cuisine, the Sushi Martini oriental kitchen can be a good choice. Guests can also serve snacks at the Shipwreck Island or relax at the Bar Nautico.
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Blvd Kukulcan Km 20.5 Zona Hotelera Cancun 77500
Cancun, 77500
Rooms & Rates
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User Highlights
7.5
Good
Beach
"Private beach" "Right on the beach"
91% appreciated the clean beach.
Pool
"Beautiful pool" "Pool was nice"
Clean pool, said 89%.
Location
"Close to downtown" "The nearest store"
92% appreciated the closeness to the beach.
95% liked the proximity to shopping.
Service
"Very friendly staff" "Amazing staff"
81% found the staff to be very friendly.
Only 67% found the restaurant service to be good.
Food
"The price included meals" "No veggies"
Only 67% were satisfied with the menu.
For 76%, the dining experience was not enjoyable.
Breakfast
"The best breakfast"
83% were happy with the price of the breakfast.
Room
"Air conditioner didn't work" "Broken toilets"
98% thought they were poorly maintained.
87% complained about the bathroom.
Cleanliness
"Dirty curtains" "Dirty oceanview"
61% said rooms were dirty.
55% thought it was rather dirty.
Vibe
"A little older building" "Color scheme outdated"
94% criticized the unstylish hotel.
60% thought the atmosphere was somewhat friendly.
Comfort
"Very few channels" "Air conditioner didnt work"
Air conditioning was criticized by 90%.
72% said the beds were comfortable.
Amenities
"Not the building" "No handicap accommodation"
77% thought the building wasn't nice.
100% thought the facilities needed updating.

Good to know...

Hotel buildings could use some improvement
Hotel could use some updating
Rooms need regular maintenance
Great view
Hotel Information
Features
Air-conditioned
Airport Shuttle
Bar or Lounge
Concierge
Fitness Center
Free Parking
Handicap
No Smoking
Pool
Restaurant
Spa or Sauna
Details
Check-In
From 3:00pm*must be 18 or older to check-in
Check-Out
Until 12:00pm
# of Rooms
155
Fees
Add-ons
  • Airport Shuttle Fee: MXN 1300 per room (roundtrip)
Handicap Accessible
Wheelchair Accessible