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Hotel Information
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Grand Royal Lagoon

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7.4
Good
260 reviews
+52 998 883 2899

Top Amenities

Free Wifi
Free Parking
Pool
Fitness Center
AIRP-CANCUN INT L
From Cancun International airport take the Cancun-Tulum Highway and
continue to the Tulum Avenue then find the Kukulcan boulevard up to
km 5.5.
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CALLE QUETZAL NO 8-A
CANCUN, 77500
Rooms & Rates
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User Highlights
7.4
Good
Beach
"Nice beaches"
Location
"Places to eat around the corner" "Centrally located"
94% appreciated the closeness to the beach.
100% liked the proximity to shopping.
Food
"Real food" "Good food"
100% were happy with the price.
Cleanliness
"Clean rooms"
72% said rooms were clean.
Service
"Excellent attention" "Very little English"
74% found the staff to be very friendly.
73% indicated the reception staff was not good.
Room
"Plenty of hot water" "Air conditioner works well"
72% thought they were poorly maintained.
72% said rooms were clean.
Breakfast
"Rock hard toast" "Bad breakfast"
100% were happy with the price of the breakfast.
WiFi
"No WiFi in the rooms" "WiFi does not work"
88% said the wifi quality was bad.

Good to know...

Wifi quality could be improved
TV needs to be updated
Rooms need regular maintenance
Hotel could use some updating
Hotel Information
Features
Air-conditioned
Airport Shuttle
Child Care
Concierge
Fitness Center
Free Parking
Free Wifi
Golf
Handicap
No Smoking
Pool
Restaurant
Details
Check-In
From 3:00pm*must be 18 or older to check-in
Check-Out
Until 12:00pm
# of Rooms
34
Fees
Add-ons
  • Late Check-out Fee: MXN 450 (subject to availability)
  • Breakfast Fee: between MXN 60 and MXN 80 per person (approximately)
Handicap Accessible
Wheelchair Accessible