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Grand Royal Lagoon

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7.3
Good
407 reviews
+52 998 883 2899

Top Amenities

Free Wifi
Free Parking
Pool
Fitness Center
With a stay at Grand Royal Lagoon, you'll be centrally located in Cancun, within a 5-minute drive of Tortuga Beach and Cancun Interactive Aquarium. Featured amenities include limo/town car service, express check-in, and express check-out. Free self parking is available onsite.
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Calle Quetzal No 8-a
Cancun, 77500
Rooms & Rates
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User Highlights
7.3
Good
Location
"Close to centre" "Clubs near by"
100% liked the proximity to sightseeing.
87% appreciated the closeness to the beach.
Pool
"Nice pool"
Food
"Excellent food" "Decent food"
100% were happy with the price.
Cleanliness
"Clean rooms"
71% said rooms were clean.
80% thought it was clean.
Service
"Excellent attention" "Very little English"
70% found the staff to be very friendly.
82% indicated the reception staff was not good.
Room
"Plenty of hot water" "Not flat screen"
76% thought they were poorly maintained.
71% said rooms were clean.
Breakfast
"Rock hard toast" "Bad breakfast"
100% were happy with the price of the breakfast.
Vibe
"Property looks old" "Really old tv"
97% criticized the unstylish hotel.
60% thought the atmosphere was somewhat friendly.
WiFi
"No wifi in the rooms" "Wifi does not work"
88% said the wifi quality was bad.

Good to know...

Wifi quality could be improved
Rooms in need of an update
Hotel could use some updating
AC needs updating
Hotel Information
Features
Air-conditioned
Airport Shuttle
Child Care
Concierge
Fitness Center
Free Parking
Free Wifi
Golf
Handicap
No Smoking
Pool
Restaurant
Details
Check-In
From 3:00pm*must be 18 or older to check-in
Check-Out
Until 12:00pm
# of Rooms
34
Fees
Add-ons
  • Late Check-out Fee: MXN 450 (subject to availability)
  • Breakfast Fee: between MXN 60 and MXN 80 per person (approximately)
Handicap Accessible
Wheelchair Accessible