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Hyatt Zilara Cancun

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9.0
Excellent
3,385 reviews
+52 998 881 5600

Top Amenities

Free Wifi
Free Parking
Free Breakfast
Pets Allowed
With a stay at The Hyatt Zilara Cancun - All Inclusive Spa & Resort in Cancun (Cancun Hotel Zone), you'll be convenient to La Isla Shopping Mall and Acuario Interactivo. This 4.5-star resort is within close proximity of Playa Chac Mool and Cancun Golf Club at Pok Ta Pok. Make yourself at home in one of the 288 air-conditioned rooms featuring minibars and DVD players. Your room comes with a pillowtop bed. Rooms have private furnished balconies or patios where you can take in ocean and beach views. Complimentary wireless Internet access keeps you connected, and LCD televisions are provided for your entertainment. Bathrooms with separate bathtubs and showers feature jetted bathtubs and handheld showerheads. Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. After dipping into one of the 3 outdoor swimming pools, you can spend some time at the private beach. Additional amenities include complimentary wireless Internet access, an arcade/game room, and gift shops/newsstands. Enjoy a meal at one of the resort's dining establishments, which include 9 restaurants and a coffee shop/café. From your room, you can also access 24-hour room service. Relax with your favorite drink at a bar/lounge or a swim-up bar. Featured amenities include complimentary high-speed (wired) Internet access, a business center, and limo/town car service. Event facilities at this resort consist of banquet facilities and a meeting/conference room. Free valet parking is available onsite.
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Blvd Kukulcan Km 11.5 HZ
CANCUN,
Rooms & Rates
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User Highlights
9.0
Excellent
Breakfast
"The best omelets" "Wonderful breakfast"
Location
"Delicious restaurants" "Fabulous trips"
100% appreciated the closeness to the beach.
90% liked the proximity to shopping.
Service
"Wonderful waiter" "Impeccable service"
95% found the staff to be very friendly.
80% said the recreation staff was great.
Wellness
"Private jacuzzi" "Spa was wonderful"
top-notch fitness area, thought 99%.
71% said that wellness & sports facilities were unclean.
Food
"Homemade pasta cooked to order" "Delectable food"
75% loved the menu selection.
Only 56% thought the fish/seafood dishes were good.
Room
"Wonderful double shower" "Exquisite view of the ocean"
96% thought the view was good.
57% didn't like the uncomfortable beds.
Vibe
"Make our stay enjoyable" "Five star luxury experience"
80% enjoyed the friendly atmosphere.
59% criticized the unstylish hotel.
WiFi
"Slow internet" "Poor WiFi connection"
67% said the wifi quality was bad.

Good to know...

Great view
Nice building
Friendly atmosphere
Friendly service
Hotel Information
Features
Air-conditioned
Airport Shuttle
Bar or Lounge
Business Center
Concierge
Fitness Center
Free Breakfast
Free Parking
Free Wifi
Golf
Handicap
No Smoking
Pets Allowed
Pool
Restaurant
Spa or Sauna
Details
Check-In
From 3:00pm*must be 18 or older to check-in
Check-Out
Until 12:00pm
# of Rooms
308
Fees
Add-ons
  • Airport Shuttle Fee: USD 165 per vehicle (roundtrip)
Handicap Accessible
Wheelchair Accessible