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Krystal Cancun

5,447 reviews
+52 998 848 9800

Top Amenities

Free Wifi
Free Parking
Free Breakfast

Beachside Bliss on a Budget at the Krystal Cancun

What Do the Rooms Include?

All rooms and suites have mods cons like Wi-Fi, premium TV channels, and climate control, and they are tastefully designed with marble floors, dark wood furnishings, and Caribbean-inspired accents. A bonus is the floor-to-ceiling glass windows which open out to a private balcony with sweeping views of the ocean or the tropical landscaped gardens.

What Amenities are Available?

Sun worshipers are in for a treat at this hotel, as an enormous sundeck lines the beachfront, freeform infinity pool, swim up bar, and the jetted tub. Children of all ages are catered to with the separate children's pool, grass playground, and kids club. The all-inclusive package includes all meals, snacks, soft drinks, and alcoholic beverages which can be ordered at one of the many restaurants in the resort, or even at other selected Cancun hotels under the 'dine-around' program.

How Much Does a Stay at the Krystal Cancun Cost?

The deluxe garden view room is the most affordable of all accommodations offered, with room rates starting from just $140 a night.

What's There to Do Nearby?

The La Isla Shopping Village is just a short drive away, as is the lively nightlife found in downtown Cancun's entertainment district. Excursions to historical sites like the mesmerizing Chichen Itza and Tulum Archeological Park can be arranged on request.

What's the Bottom Line?

Krystal Cancun impresses with its large swimming pool and numerous dining options, and is one of the lower priced hotels in Cancun. Families or couples seeking a fun-filled beach getaway on a budget will appreciate all that this four star resort has to offer.

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Blvd. Kukulcan km 9 lotes 9 y 9a zona ho
Cancun, 77500
Rooms & Rates
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User Highlights
"Gorgeous position" "Picturesque locations"
99% enjoyed the restaurants & bars nearby.
99% liked the proximity to shopping.
"Beautiful private beach" "Great strip of beach"
76% appreciated the clean beach.
"Copious Brunch" "For breakfast included"
95% were happy with the price of the breakfast.
Value for money
"Hospitality room free of charge" "Inclusive club room"
The price was too high for 51%.
95% were happy with the price of the breakfast.
Wellness Area
"Hot tub doesn't work" "Lovely spa"
For only 60%, the fitness area was satisfactory.
"Seafood excellent" "Large buffet"
56% did not like what was on the menu.
The price was too high for 51%.
"Attentive staff" "Front desk people rude"
Only 61% found the staff to be friendly enough.
75% indicated the reception staff was not good.
"Door lock was broken" "Toilet seat stained"
92% thought the view was good.
96% thought they were poorly maintained.
"Hospitality room free of charge" "Quiet lounge"
53% thought the building was acceptable.
90% complained about the elevator.
"Hotels WiFi didn't work" "Slow internet"
76% said the wifi quality was bad.
"Mattresses were old" "Music was so loud"
85% criticized the unstylish hotel.
Unfriendly atmosphere, according to 51%.
"AC barely worked" "Terrible noises"
61% didn't like the uncomfortable beds.
76% thought it was too noisy.
"Toilet seat stained" "Dirty bath towels"
70% said rooms were dirty.
55% thought the cleanliness of the hotel was average.

Good to know...

Reception should be more attentive
Great view
Bathroom could be optimized
Hotel could use some updating
Hotel Information
Bar or Lounge
Business Center
Child Activities
Child Care
Fitness Center
Free Breakfast
Free Parking
Free Wifi
No Smoking
Spa or Sauna
From 3:00pm*must be 18 or older to check-in
Until 12:00pm
# of Rooms
  • Breakfast Fee: MXN 230 per person (approximately)
Handicap Accessible
Wheelchair Accessible