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The Ritz-Carlton, Cancun

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9.2
Excellent
1,205 reviews
+52 998 881 0808

Top Amenities

Free Wifi
Free Parking
Pool
Fitness Center

Exclusivity and Relaxation at The Ritz-Carlton, Cancun

What Do the Rooms Include?

The Ritz-Carlton, Cancun, one of the most luxurious and exclusive resorts along the Mayan coastline, lies right on a white-sand beach. The 365 rooms are spacious, elegant, and decorated with attention to the smallest detail; they also come with the modern amenities you would expect from a five-star hotel, such as espresso machines, docking stations for iPods, and Wi-Fi Internet access. Previous guests rave about the Italian marble bathrooms featuring both a rain-shower and a tub. Each room has either a patio or a balcony overlooking the ocean and offers marvelous views of the Caribbean Sea's turquoise blue waters.

What Amenities Are Available?

The recently remodeled facilities, as well as the service, are first class. The resort's amenities include three swimming pools, a jazz bar, the Cliff Drysdale Tennis Club, an array of award-winning restaurants, and the much-praised Kayanta Spa.

What Are the Rates Like?

One night in a gorgeous, classic double room with ocean view will cost you $300 and up, while a more spacious Oceanfront Suite, accommodating up to four people, will cost you upwards of $700 per night.

What's There to Do Nearby?

The hotel is conveniently located: the airport can be reached by taxi in 20 minutes and the Cancun city center is about 4 miles from the hotel, while Playa Ballenas, La Isla Shopping Mall, and Kukulcan Plaza are even closer.

What's the Bottom Line?

The Ritz-Carlton, Cancun is definitely not a choice for budget travelers, but the upscale amenities and the unrivaled service make it one of the finest hotels in Cancun, and ideal for the most exacting guests.

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Retorno del Rey No. 36
Cancun, 77500
Rooms & Rates
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User Highlights
9.2
Excellent
Cleanliness
"Facility spotless" "Light shining"
97% said rooms were clean.
95% thought it was clean.
Location
"Beautiful La Isla shopping area" "Excellent location"
95% liked the proximity to shopping.
95% appreciated the closeness to the beach.
Service
"Impeccable guest service" "Staff is superb"
99% found the staff to be very friendly.
91% thought the service was very professional.
Food
"Excellent restaurant" "Memorable dinning experience"
79% loved the menu selection.
The price was too high for 62%.
Beach
"Beach outside the hotel" "Nice beach side"
100% appreciated the clean beach.
Breakfast
"Best brunch" "Best French toast"
Room
"Rooms exceeded our expectations" "Amazing views"
98% thought the view was good.
97% said rooms were clean.
Vibe
"Elegant lobby" "Elegant experience"
86% criticized the unstylish hotel.
71% enjoyed the friendly atmosphere.
WiFi
"Premium internet" "Free WiFi"
57% thought it was overpriced.
Bar and Beverages
"Excellent cocktails" "There is no swim-up bar"
Alcoholic drinks were not bad, according to 60%.
Value for money
"Expensive drinks" "Pricey resturants"
The price was too high for 62%.
57% thought it was overpriced.

Good to know...

Professional service
Hotel could use some updating
Nice building
Great view
Expert Reviews
Frommer's
The exclusive Ritz-Carlton fronts a gorgeous white-sand beach, having recently added a significant stretch of sand as part of Cancún's $71-million beach recovery project.
DK Eyewitness
One of the most opulent of the resort hotels along Cancún beach. Guests can choose between two pools, a spa offering conventional and Mayan treatments, and six restaurants.
The Telegraph
A spacious, family-friendly hotel in Cancun, on Mexico’s Yucatan peninsula, offering grand interiors and great restaurants, right on the beachfront. It’s not cheap, but it is worth the...
Hotel Information
Features
Air-conditioned
Airport Shuttle
Bar or Lounge
Business Center
Child Activities
Child Care
Concierge
Fitness Center
Free Parking
Free Wifi
Handicap
No Smoking
Pool
Restaurant
Spa or Sauna
Details
Check-In
From 3:00pm*must be 18 or older to check-in
Check-Out
Until 12:00pm
# of Rooms
365
Fees
Required
  • Resort Fee: USD 40.00 per accommodation, per night
Add-ons
  • Rollaway Bed Fee: USD 60.0 per night
  • Internet Fee: USD 18 per day (rates may vary)
  • Parking Fee: USD 20 per night
  • Airport Shuttle Fee: USD 150 per vehicle (roundtrip)
  • Breakfast Fee: USD 35.00 for adults and USD 17.50 for children (approximately)
Handicap Accessible
Wheelchair Accessible