HotelsCancun HotelsThe Ritz-Carlton, Cancun
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Rooms & Rates
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The Ritz-Carlton, Cancun

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4.7
653 reviews
+52 998 881 0808

Top Amenities

Free Wifi
Free Parking
Pool
Fitness Center

Exclusivity and Relaxation at The Ritz-Carlton, Cancun

What Do the Rooms Include?

The Ritz-Carlton, Cancun, one of the most luxurious and exclusive resorts along the Mayan coastline, lies right on a white-sand beach. The 365 rooms are spacious, elegant, and decorated with attention to the smallest detail; they also come with the modern amenities you would expect from a five-star hotel, such as espresso machines, docking stations for iPods, and Wi-Fi Internet access. Previous guests rave about the Italian marble bathrooms featuring both a rain-shower and a tub. Each room has either a patio or a balcony overlooking the ocean and offers marvelous views of the Caribbean Sea's turquoise blue waters.

What Amenities Are Available?

The recently remodeled facilities, as well as the service, are first class. The resort's amenities include three swimming pools, a jazz bar, the Cliff Drysdale Tennis Club, an array of award-winning restaurants, and the much-praised Kayanta Spa.

What Are the Rates Like?

One night in a gorgeous, classic double room with ocean view will cost you $300 and up, while a more spacious Oceanfront Suite, accommodating up to four people, will cost you upwards of $700 per night.

What's There to Do Nearby?

The hotel is conveniently located: the airport can be reached by taxi in 20 minutes and the Cancun city center is about 4 miles from the hotel, while Playa Ballenas, La Isla Shopping Mall, and Kukulcan Plaza are even closer.

What's the Bottom Line?

The Ritz-Carlton, Cancun is definitely not a choice for budget travelers, but the upscale amenities and the unrivaled service make it one of the finest hotels in Cancun, and ideal for the most exacting guests.

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Retorno del Rey No. 36
Cancun, 77500
Rooms & Rates
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User Highlights
Overall Guest Score
4.7
Bar and Beverages
"On site bar" "Live music at the bar is amazing"
Service
"Staff is impecable" "Staff were amazing, friendly"
99% found the staff to be very friendly.
91% thought the service was very professional.
Location
"Great place to park" "Great jewelry shops"
91% liked the proximity to shopping.
100% appreciated the closeness to the beach.
Wellness Area
"Professional SPA" "Steam room and jacuzzi lovely"
top-notch fitness area, thought 100%.
Breakfast
"The breakfast buffet included" "Amazing buffet breakfast"
Food
"All the restaurants are phenomenal" "Club Grill, which was outstanding"
84% loved the menu selection.
The price was too high for 80%.
Room
"Fantastic amenities" "Luxurious linens"
100% thought the view was good.
83% said rooms were clean.
Cleanliness
"Impeccable throughout our stay" "Marble floors were pristine"
94% thought it was clean.
83% said rooms were clean.
Comfort
"Luxurious linens" "Private casita"
89% thought it was pleasantly quiet.
75% said the beds were comfortable.
Value for money
"A number of poolside lunches, which were good and reasonable" "Complimentary Internet"
The price was too high for 80%.
50% thought it was adequately priced.
WiFi
"Poor internet" "Without wifi network"
50% thought it was adequately priced.
100% said the wifi quality was bad.

Good to know...

Friendly service
Professional service
Great shopping
Clean hotel facilities
Expert Reviews
Rough Guide
The last word in luxury in Cancún: all chandeliers, oil paintings and deep carpeting. Even if it doesn’t seem particularly Mexican, it’s still an impeccably run hotel.
Frommer's
The exclusive Ritz-Carlton fronts a gorgeous white-sand beach, having recently added a significant stretch of sand as part of Cancún's $71-million beach recovery project.
DK Eyewitness
One of the most opulent of the resort hotels along Cancún beach. Guests can choose between two pools, a spa offering conventional and Mayan treatments, and six restaurants.
Hotel Information
Features
Air-conditioned
Airport Shuttle
Bar or Lounge
Business Center
Child Activities
Child Care
Concierge
Fitness Center
Free Parking
Free Wifi
Handicap
No Smoking
Pool
Restaurant
Spa or Sauna
Details
Check-In
From 3:00pm*must be 18 or older to check-in
Check-Out
Until 12:00pm
# of Rooms
365
Fees
Add-ons
  • Rollaway Bed Fee: USD 100.00 per night
  • Internet Fee: USD 15 per day (rates may vary)
  • Parking Fee: USD 20 per night
  • Airport Shuttle Fee: USD 150 per vehicle (roundtrip)
  • Breakfast Fee: USD 33 for adults and USD 16 for children (approximately)
Handicap Accessible
Wheelchair Accessible
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