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The Ritz-Carlton, Cancun

1,304 reviews
+52 998 881 0808

Top Amenities

Free Wifi
Free Parking
Fitness Center

Exclusivity and Relaxation at The Ritz-Carlton, Cancun

What Do the Rooms Include?

The Ritz-Carlton, Cancun, one of the most luxurious and exclusive resorts along the Mayan coastline, lies right on a white-sand beach. The 365 rooms are spacious, elegant, and decorated with attention to the smallest detail; they also come with the modern amenities you would expect from a five-star hotel, such as espresso machines, docking stations for iPods, and Wi-Fi Internet access. Previous guests rave about the Italian marble bathrooms featuring both a rain-shower and a tub. Each room has either a patio or a balcony overlooking the ocean and offers marvelous views of the Caribbean Sea's turquoise blue waters.

What Amenities Are Available?

The recently remodeled facilities, as well as the service, are first class. The resort's amenities include three swimming pools, a jazz bar, the Cliff Drysdale Tennis Club, an array of award-winning restaurants, and the much-praised Kayanta Spa.

What Are the Rates Like?

One night in a gorgeous, classic double room with ocean view will cost you $300 and up, while a more spacious Oceanfront Suite, accommodating up to four people, will cost you upwards of $700 per night.

What's There to Do Nearby?

The hotel is conveniently located: the airport can be reached by taxi in 20 minutes and the Cancun city center is about 4 miles from the hotel, while Playa Ballenas, La Isla Shopping Mall, and Kukulcan Plaza are even closer.

What's the Bottom Line?

The Ritz-Carlton, Cancun is definitely not a choice for budget travelers, but the upscale amenities and the unrivaled service make it one of the finest hotels in Cancun, and ideal for the most exacting guests.

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Retorno del Rey No. 36
Cancun, 77500
Rooms & Rates
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User Highlights
"Facility spotless" "Clean resort"
97% said rooms were clean.
96% thought it was clean.
"Beautiful La Isla shopping area" "Excellent location"
96% appreciated the closeness to the beach.
100% enjoyed the restaurants & bars nearby.
"Impeccable guest service" "Staff is superb"
97% found the staff to be very friendly.
91% thought the service was very professional.
"Clean beaches" "Beach outside the hotel"
100% appreciated the clean beach.
"Memorable dinning experience" "Great steakhouse"
88% loved the menu selection.
The price was too high for 53%.
"Rooms exceeded our expectations" "Amazing views"
98% thought the view was good.
97% said rooms were clean.
"Best brunch" "Best French Toast"
71% were happy with the price of the breakfast.
"Elegant facilities" "Elegant lobby"
82% criticized the unstylish hotel.
81% enjoyed the friendly atmosphere.
"Premium internet" "Free wifi"
50% thought it was adequately priced.
Bar and Beverages
"Best cocktails" "There is no swim-up bar"
Alcoholic drinks were not bad, according to 60%.
Value for money
"Over priced excursions" "Everything you have to pay for"
The price was too high for 53%.
71% were happy with the price of the breakfast.

Good to know...

Hotel could use some updating
Professional service
Nice building
Friendly atmosphere
Expert Reviews
The exclusive Ritz-Carlton fronts a gorgeous white-sand beach, having recently added a significant stretch of sand as part of Cancún's $71-million beach recovery project.
DK Eyewitness
One of the most opulent of the resort hotels along Cancún beach. Guests can choose between two pools, a spa offering conventional and Mayan treatments, and six restaurants.
The Telegraph
A spacious, family-friendly hotel in Cancun, on Mexico’s Yucatan peninsula, offering grand interiors and great restaurants, right on the beachfront. It’s not cheap, but it is worth the...
Hotel Information
Airport Shuttle
Bar or Lounge
Business Center
Child Activities
Child Care
Fitness Center
Free Parking
Free Wifi
No Smoking
Spa or Sauna
From 3:00pm*must be 18 or older to check-in
Until 12:00pm
# of Rooms
  • Resort Fee: USD 40.00 per accommodation, per night
  • Rollaway Bed Fee: USD 60.00 per night
  • Internet Fee: USD 18.00 per day (rates may vary)
  • Parking Fee: USD 20.00 per night
  • Airport Shuttle Fee: USD 150.00 per vehicle (roundtrip)
  • Breakfast Fee: USD 35.00 for adults and USD 17.50 for children (approximately)
Handicap Accessible
Wheelchair Accessible