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The Westin Resort & Spa, Cancun

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7.8
Good
2,947 reviews
+52 998 848 7400

Top Amenities

Free Wifi
Free Parking
Pets Allowed
Pool

The Westin Resort & Spa Cancun: Discover Paradise

What Do the Rooms Include?

This Westin Resort features contemporary rooms with Mexican-inspired decor range from basic to extravagant, and luxurious beds and baths are standard across the board. Many offer breathtaking ocean views.

What Amenities Does the Westin Resort & Spa Cancun Offer?

The Westin Resort & Spa Cancun has everything you would expect of a luxurious resort, at an affordable price. The resort caters well to both couples and families, and with the extensive spa facilities, the property would also be suitable for a solo rejuvenation holiday. There are a variety of activities on-site from tennis courts to spa days, and a dedicated Kids Club ensures that the entire family is always having a great time.

Similar to many Cancun hotels, this resort is all-inclusive and half-board options are available, but not required. When you’re ready for a bite to eat, choose from fine dining, al fresco cafes, or simply stick with the cocktail bars poolside.

What Are the Rates Like?

Rates at this Westin Resort are comparable to many of the resorts in the area. The standard deluxe rooms average around $160 a night. If you are looking to indulge, suites start from $470 a night on average.

What’s the Bottom Line?

The Westin Resort & Spa Cancun is at the far-end of Cancun’s popular Hotel Zone. This gives visitors access to all of Cancun’s local attractions and nightlife, with a quiet retreat to go back to when the day is over. For travelers more interested in local culture than touristy hotspots, Cancun is near historic Mayan ruins, traditional Mexican villages, and art museums. If you are up for an adventure, the area has endless opportunities to get that adrenaline going.

With private Caribbean beaches, a glorious full-service spa, and a different restaurant to explore every day of the week, the Westin Resort & Spa Cancun is simply put, paradise.

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Boulevard Kukulcan KM 20
Cancun, 77500
Rooms & Rates
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User Highlights
7.8
Good
Beach
"Perfect location on the beach" "Beautiful section of the beach"
80% appreciated the clean beach.
Average beach sports facilities, said 58%.
Location
"Quiet area nearby" "Valet parking great"
Good access to the airport, said 98%.
99% appreciated the closeness to the beach.
Service
"Staff is attentive and helpful" "Staff were amazing"
50% said the reception staff was ok.
Only 66% thought the service was professional.
WiFi
"Internet worked well" "Wifi worked perfectly"
57% thought the wifi quality was ok.
Breakfast
"Made to order omelets" "Plenty choice at breakfast"
51% said the breakfast was too expensive.
Room
"Excellent pillows" "AC worked well"
94% thought the view was good.
Only 50% said rooms were clean enough.
Wellness Area
"The best massage on the beach" "On site fitness center"
For only 64%, the fitness area was satisfactory.
Food
"Marvelous hotel buffet" "Fantastic seafood restaurant"
The price was too high for 78%.
Only 59% were satisfied with the menu.
Amenities
"Gorgeous property" "Patio overlooking the beach"
53% thought the building was acceptable.
For 55%, the lobby entrance was sub-standard.
Cleanliness
"Clean lobby floor" "Clean looking motel room"
Only 50% said rooms were clean enough.
54% thought the cleanliness of the hotel was average.
Vibe
"Very old ac" "Terrible decor"
84% criticized the unstylish hotel.
68% thought the atmosphere was somewhat friendly.
Value for money
"Expensive taxis" "Expensive trip"
The price was too high for 78%.
51% said the breakfast was too expensive.

Good to know...

Hotel could use some updating
Rooms need regular maintenance
Room cleanliness is acceptable
Great view
Expert Reviews
Frommer's
This is as much seclusion as you'll find in the Hotel Zone, and the kids' club and variety of activities make it a great place for families.
Fodor's
On the southern end of the Zona Hotelera, this hotel is quite secluded; you'll get privacy, but have to drive to get to shops and restaurants.
Be sure to request a room on the 3rd or 4th floor since they were renovated in 2012.
Rough Guide
Striking, minimalist accommodation with pillow-top beds, deluxe showers and impressive views. An additional west-facing beach and pool on the lagoon get afternoon sun.
Hotel Information
Features
Air-conditioned
Airport Shuttle
Bar or Lounge
Business Center
Child Activities
Child Care
Concierge
Fitness Center
Free Parking
Free Wifi
Golf
Handicap
No Smoking
Pets Allowed
Pool
Restaurant
Spa or Sauna
Details
Check-In
From 4:00pm*must be 18 or older to check-in
Check-Out
Until 10:00am
# of Rooms
379
Fees
Add-ons
  • Breakfast Fee: between MXN 346 and MXN 390 for adults, MXN 176 and MXN 346 for children (approximately)
Handicap Accessible
Wheelchair Accessible