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The Westin Resort & Spa Cancun

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7.6
Good
2,013 reviews
+52 998 848 7400

Top Amenities

Free Wifi
Free Parking
Pets Allowed
Pool

The Westin Resort & Spa Cancun: Discover Paradise

What Do the Rooms Include?

This Westin Resort features contemporary rooms with Mexican-inspired decor range from basic to extravagant, and luxurious beds and baths are standard across the board. Many offer breathtaking ocean views.

What Amenities Does the Westin Resort & Spa Cancun Offer?

The Westin Resort & Spa Cancun has everything you would expect of a luxurious resort, at an affordable price. The resort caters well to both couples and families, and with the extensive spa facilities, the property would also be suitable for a solo rejuvenation holiday. There are a variety of activities on-site from tennis courts to spa days, and a dedicated Kids Club ensures that the entire family is always having a great time.

Similar to many Cancun hotels, this resort is all-inclusive and half-board options are available, but not required. When you’re ready for a bite to eat, choose from fine dining, al fresco cafes, or simply stick with the cocktail bars poolside.

What Are the Rates Like?

Rates at this Westin Resort are comparable to many of the resorts in the area. The standard deluxe rooms average around $160 a night. If you are looking to indulge, suites start from $470 a night on average.

What’s the Bottom Line?

The Westin Resort & Spa Cancun is at the far-end of Cancun’s popular Hotel Zone. This gives visitors access to all of Cancun’s local attractions and nightlife, with a quiet retreat to go back to when the day is over. For travelers more interested in local culture than touristy hotspots, Cancun is near historic Mayan ruins, traditional Mexican villages, and art museums. If you are up for an adventure, the area has endless opportunities to get that adrenaline going.

With private Caribbean beaches, a glorious full-service spa, and a different restaurant to explore every day of the week, the Westin Resort & Spa Cancun is simply put, paradise.

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Boulevard Kukulcan Km 20
Cancun, 77500
Rooms & Rates
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User Highlights
7.6
Good
Beach
"The best private beach" "Perfect location on the beach"
100% appreciated the clean beach.
Average beach sports facilities, said 67%.
Location
"Excellent restaurants" "Fantastic location"
Good access to the airport, said 99%.
99% appreciated the closeness to the beach.
Service
"Exceptional hotel staff" "Excellent personalized service"
93% found the staff to be very friendly.
52% said the reception staff was ok.
Breakfast
"Available for breakfast" "Pricey buffet breakfast"
79% said the breakfast was too expensive.
Bar and Beverages
"Perfect Pina Colada" "Poor bar facilities"
Bar service was unacceptable, according to 56%.
Cleanliness
"Clean towels" "Stained couches"
Only 56% said rooms were clean enough.
55% thought the cleanliness of the hotel was average.
Room
"Faulty door knob" "Window was leaking"
Only 56% said rooms were clean enough.
95% thought the view was good.
Amenities
"Plenty of lounge chairs" "Huge lift"
51% thought the building wasn't nice.
For 58%, the lobby entrance was sub-standard.
Value for money
"Expensive trip" "Expensive price"
The price was too high for 75%.
79% said the breakfast was too expensive.
WiFi
"Internet horrible" "Wifi in the lobby Bad"
71% said the wifi quality was bad.
52% thought it was overpriced.
Vibe
"Outdated facility" "Dirty hallways"
85% criticized the unstylish hotel.
51% thought the atmosphere was somewhat friendly.

Good to know...

Hotel buildings could use some improvement
Could be quieter
Rooms need regular maintenance
Friendly service
Hotel Information
Features
Air-conditioned
Bar or Lounge
Business Center
Child Activities
Child Care
Concierge
Fitness Center
Free Parking
Free Wifi
Handicap
Pets Allowed
Pool
Restaurant
Spa or Sauna
Details
Check-In
From 3:00pm*must be 18 or older to check-in
Check-Out
Until 12:00pm
# of Rooms
379
Fees
Add-ons
  • Breakfast Fee: between MXN 346 and MXN 390 for adults, MXN 176 and MXN 346 for children (approximately)
Smoking
Some smoking-allowed rooms
Handicap Accessible
Wheelchair Accessible
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