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The Westin Resort Spa, Cancun

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8.2
Excellent
3,271 reviews
+52 998 848 7400

Top Amenities

Free Wifi
Free Parking
Pets Allowed
Pool
With a stay at The Westin Resort & Spa Cancun in Cancun (Zona Hotelera), you'll be within a 5-minute drive of Delfines Beach and El Rey Ruins. Featured amenities include a business center, express check-in, and express check-out. Free valet parking is available onsite.
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Boulevard Kukulcan KM 20
Cancun, 77500
Rooms & Rates
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User Highlights
8.2
Excellent
Beach
"Beautiful location on the beach" "Beautiful ocean water"
80% appreciated the clean beach.
Average beach sports facilities, said 67%.
WiFi
"Free Wi-Fi" "Good WIFI"
74% said the wifi quality was great.
Location
"The reef near by" "Wonderful Mayan ruins"
Good access to the airport, said 98%.
99% appreciated the closeness to the beach.
Service
"Friendliest staff" "Wonderful service"
89% found the staff to be very friendly.
61% indicated the reception staff was not good.
Breakfast
"Made to order omelets" "Lots of options at breakfast"
56% said the breakfast was too expensive.
Room
"Multiple phone" "Broken lighting fixtures"
96% thought the view was good.
51% said rooms were dirty.
Amenities
"Property exceeded my expectations" "No decor"
63% thought the building was acceptable.
57% considered the lobby entrance to be so-so.
Cleanliness
"Clean facility" "They clean seaweed"
51% said rooms were dirty.
62% thought the cleanliness of the hotel was average.
Food
"Fantastic seafood restaurant" "Free cupcakes"
The price was too high for 84%.
Only 61% were satisfied with the menu.
Value
"Free cupcakes" "Complimentary snorkeling"
The price was too high for 84%.
56% said the breakfast was too expensive.

Good to know...

Hotel could use some updating
Great view
Rooms need regular maintenance
Friendly service
Hotel Information
Features
Air-conditioned
Airport Shuttle
Bar or Lounge
Business Center
Child Care
Concierge
Fitness Center
Free Parking
Free Wifi
Golf
Handicap
No Smoking
Pets Allowed
Pool
Restaurant
Spa or Sauna
Details
Check-In
From 4:00pm*must be 18 or older to check-in
Check-Out
Until 10:00am
# of Rooms
379
Fees
Required
  • Sanitation Fee: MXN 25.35 per night
Add-ons
  • Breakfast Fee: between MXN 346 and MXN 390 for adults, MXN 176 and MXN 346 for children (approximately)
Handicap Accessible
Wheelchair Accessible