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The Westin Resort Spa, Cancun

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8.2
Excellent
3,297 reviews
+52 998 848 7400

Top Amenities

Free Wifi
Free Parking
Pets Allowed
Pool
With a stay at The Westin Resort & Spa Cancun in Cancun (Zona Hotelera), you'll be within a 5-minute drive of Delfines Beach and El Rey Ruins. Featured amenities include a business center, express check-in, and express check-out. Free valet parking is available onsite.
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Boulevard Kukulcan KM 20
Cancun, 77500
Rooms & Rates
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User Highlights
8.2
Excellent
Beach
"Beautiful location on the beach" "Beautiful ocean water"
71% appreciated the clean beach.
Average beach sports facilities, said 50%.
WiFi
"Free Wi-Fi" "Good wifi"
68% thought the wifi quality was ok.
Location
"The reef near by" "Wonderful Mayan ruins"
99% appreciated the closeness to the beach.
Good access to the airport, said 98%.
Service
"Friendliest staff" "Wonderful service"
89% found the staff to be very friendly.
58% indicated the reception staff was not good.
Breakfast
"Made to order omelets" "Lots of options at breakfast"
56% said the breakfast was too expensive.
Room
"Gorgeous ocean views" "Dripping air conditioner"
96% thought the view was good.
54% said rooms were dirty.
Bar
"New outside bar" "Expensive Margaritas"
Alcoholic drinks were awful, according to 52%.
82% said beverages were too expensive.
Cleanliness
"Floor clean" "Clean towels"
54% said rooms were dirty.
65% thought the cleanliness of the hotel was average.
Food
"Fantastic seafood restaurant" "Free cupcakes"
The price was too high for 87%.
Only 54% were satisfied with the menu.
Value
"Expensive Margaritas" "Expensive taxis"
The price was too high for 87%.
56% said the breakfast was too expensive.

Good to know...

Hotel could use some updating
Great view
Reception should be more attentive
Friendly service
Hotel Information
Features
Air-conditioned
Airport Shuttle
Bar or Lounge
Business Center
Child Care
Concierge
Fitness Center
Free Parking
Free Wifi
Golf
Handicap
No Smoking
Pets Allowed
Pool
Restaurant
Spa or Sauna
Details
Check-In
From 4:00pm*must be 18 or older to check-in
Check-Out
Until 10:00am
# of Rooms
379
Handicap Accessible
Wheelchair Accessible