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Mercure Chester Abbots Well Hotel

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7.3
Good
6,111 reviews
+44 844 815 9001

Top Amenities

Free Wifi
Free Parking
Pool
Fitness Center
The Mercure Chester Abbots Well Hotel is set in a rural location in two acres of landscaped gardens, just two miles from historic Chester. The hotel provides modern and comfortable accommodation located just 200 yards from Chester's Park and Ride service, which takes you into the centre with its Roman Amphitheatre, medieval half-timbered buildings and charming shops, restaurants and cafes.All bedrooms are modern and spacious, featuring a flat-screen TV and complimentary high speed WiFi. The Brasserie and Bar offer gourmet cuisine, light snacks and a cosy spot for a nightcap, or weather permitting, you can dine al fresco on the garden terrace.If you fancy a stroll, the hotel grounds lead to the pretty canal-side walkways of Christleton.
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Whitchurch Road, Christleton
Chester, CH3 5QL
Rooms & Rates
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User Highlights
7.3
Good
Location
"Very close to the wonderful city of Chester" "Location is superb"
Great parking, according to 87%.
City centre within easy reach, said 92%.
Service
"Staff faultless" "Staff in there were delightful and very friendly"
95% found the staff to be very friendly.
80% said the reception staff was great.
WiFi
"Free wi fi" "Free WiFi"
100% thought it was a great value.
Breakfast
"Breakfast croissants were stale" "Crockery at breakfast was dirty"
65% said the breakfast was too expensive.
Cleanliness
"Sheets were immaculately clean" "Noisy and smelly kitchen area"
Only 57% said rooms were clean enough.
60% thought the cleanliness of the hotel was average.
Bar and Beverages
"Wine selection is excellent" "Bar staff were very helpful"
Bar service was average, according to 63%.
89% said beverages were too expensive.
Room
"Sheets were immaculately clean" "Suite at no extra cost which was fantastic"
Only 57% said rooms were clean enough.
72% said the beds were comfortable.
Food
"Atmosphere in the restaurant was terrible" "Badly stained chairs in the Bistro"
Only 52% were satisfied with the menu.
The price was too high for 68%.
Comfort
"Radiator and extractor fan broken" "Portable fan broken"
72% said the beds were comfortable.
57% said rooms were small.
Value for money
"Matress was either very cheap" "Toilet paper cheap and thin"
The price was too high for 68%.
65% said the breakfast was too expensive.
Vibe
"Bedroom felt cramped and outdated" "Public areas of the hotel are scruffy and dated"
89% criticized the unstylish hotel.
60% thought the atmosphere was somewhat friendly.
Amenities
"Broken grill in steam room" "Ceiling tiles grubby and outdated"
65% thought the building wasn't nice.
82% didn't like the architecture.

Good to know...

Hotel could use some updating
Rooms need regular maintenance
Hotel buildings could use some improvement
Bathroom could be optimized
Hotel Information
Features
Air-conditioned
Bar or Lounge
Concierge
Fitness Center
Free Parking
Free Wifi
Golf
Handicap
No Smoking
Pool
Restaurant
Spa or Sauna
Details
Check-In
From 2:00pm*must be 18 or older to check-in
Check-Out
Until 12:00pm
# of Rooms
126
Fees
Add-ons
  • Breakfast Fee: GBP 13.95 per person (approximately)
Handicap Accessible
Wheelchair Accessible