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Congress Plaza Hotel

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7.5
Good
13,161 reviews
+1 312-427-3800

Top Amenities

Free Wifi
Fitness Center
Restaurant
Bar or Lounge
With lakefront views and two restaurants, this historic hotel across from Grant Park is walking distance from the Art Institute, the Magnificent Mile and the Theater District.
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Loop
520 South Michigan Ave
Chicago, IL 60605
Rooms & Rates
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User Highlights
7.5
Good
Location
"Marvelous location" "Location: Superb"
97% liked the proximity to sightseeing.
Not enough parking facilities, according to 60%.
Service
"Registration staff excellent" "Staff was amazing"
77% found the staff to be very friendly.
62% said the reception staff was ok.
Value
"They charge for internet at the business center" "Having to pay for breakfast"
78% said the breakfast was too expensive.
The price was too high for 83%.
Room
"Terrible water pressure" "Carpet was filthy"
77% complained about the bathroom.
85% thought they were poorly maintained.
Food
"Chocolate cake Devine" "Fabulous restaurant"
The price was too high for 83%.
64% did not like what was on the menu.
WiFi
"Free wi-fi" "Internet access for free"
73% said the wifi quality was bad.
63% thought it was adequately priced.
Vibe
"Everything is very outdated" "Old worn fixtures"
84% criticized the unstylish hotel.
61% considered the lobby entrance to be so-so.
Amenities
"Well worn common area" "Old worn out wood work"
52% thought the building wasn't nice.
61% considered the lobby entrance to be so-so.
Breakfast
"No continental breakfast" "There was no complimentary breakfast"
78% said the breakfast was too expensive.
Wellness
"Fitness room was small" "Fitness machine broke"
75% didn't like the fitness area.

Good to know...

Hotel could use some updating
Rooms in need of an update
Hotel buildings could use some improvement
Wonderful sightseeing
Expert Reviews
oyster.com
This historic, 851-room hotel across from Grant Park is the cheaper alternative to the neighboring Hilton Chicago -- and you get what you pay for.
Travel + Leisure
This striking, 14-story Loop landmark places guests directly on Michigan Avenue, providing easy access to Chicago highlights like the Museum Campus and Millennium Park.
Michelin Guide
This hotel was built in 1893 as the Auditorium Annex. The Clinton J. Warren design in limestone mimicked its namesake, the Auditorium Building, with arcaded windows and a third-floor...
Hotel Information
Features
Air-conditioned
Bar or Lounge
Business Center
Concierge
Fitness Center
Free Wifi
Golf
Handicap
No Smoking
Restaurant
Details
Check-In
From 3:00pm*must be 18 or older to check-in
Check-Out
Until 12:00pm
# of Rooms
870
Fees
Required
  • Deposit: USD 25.00 per night
Add-ons
  • Early Check-in Fee: USD 49.00 (subject to availability)
  • Refrigerator Fee: USD 10.00 per night
  • Breakfast Fee: between USD 16 and USD 20 per person (approximately)
  • Parking Fee: USD 44.00 per day (in/out privileges)
  • Late Check-out Fee: USD 59.00 (subject to availability)
  • Rollaway Bed Fee: USD 20.00 per night
Handicap Accessible
Wheelchair Accessible