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Crowne Plaza Chicago West Loop

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7.9
Good
2,791 reviews

Top Amenities

Free Wifi
Pets Allowed
Fitness Center
Restaurant
With a stay at Crowne Plaza Chicago Metro in Chicago (The Loop - Downtown), you'll be convenient to Harpo Studios and Skydeck Ledge. This romantic hotel is close to Willis Tower and University of Illinois Chicago. Make yourself at home in one of the 398 air-conditioned rooms featuring LCD televisions. Rooms have private balconies. Complimentary wired and wireless Internet access keeps you connected, and satellite programming provides entertainment. Private bathrooms have complimentary toiletries and hair dryers. Take advantage of recreation opportunities such as a fitness center, or other amenities including complimentary wireless Internet access and concierge services. Enjoy a meal at a restaurant, or stay in and take advantage of the hotel's room service (during limited hours). Quench your thirst with your favorite drink at a bar/lounge. Featured amenities include complimentary high-speed (wired) Internet access, a 24-hour business center, and express check-in. Event facilities at this hotel consist of conference space and meeting rooms.
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Near West Side
733 W Madison St
Chicago, IL 60661
Rooms & Rates
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User Highlights
7.9
Good
Service
"Exemplary staff" "Cleaning staff attentive"
90% found the staff to be very friendly.
73% said the reception staff was great.
Location
"Close to bus routes" "Great place to visit"
Not enough parking facilities, according to 74%.
For 92%, parking prices were too high.
Breakfast
"Great buffet breakfast" "Nice selection of items for breakfast"
Breakfast prices were ok, according to 66%.
WiFi
"Wired Ethernet connection is provided" "Free wi-fi"
60% said the wifi quality was bad.
Room
"Thermostat worked properly" "Excellent amenities"
76% said rooms were clean.
89% said the beds were comfortable.
Comfort
"Minimal hot water" "Low water pressure in shower"
89% said the beds were comfortable.
Only 63% said rooms were big enough.
Value
"FREE happy hour" "Pricey for one night"
Breakfast prices were ok, according to 66%.
83% thought beverage prices were a great value.

Good to know...

Parking is rare
Rooms need regular maintenance
Clean rooms
Bathroom could be optimized
Hotel Information
Features
Air-conditioned
Bar or Lounge
Business Center
Concierge
Fitness Center
Free Wifi
Golf
Handicap
No Smoking
Pets Allowed
Restaurant
Details
Check-In
From 3:00pm*must be 18 or older to check-in
Check-Out
Until 12:00pm
# of Rooms
398
Fees
Add-ons
  • Parking Fee: USD 49 per night (in/out privileges)
  • Pet Fee: USD 50 per stay
  • Breakfast Fee: USD 20 per person (approximately)
Handicap Accessible
Wheelchair Accessible