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Hilton Chicago

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8.5
Excellent
7,659 reviews
+1 312-922-4400

Top Amenities

Free Wifi
Free Parking
Pets Allowed
Pool
Hilton Chicago- Michigan Ave Cultural Mile is centrally located in Chicago, a 5-minute walk from Grant Park and 10 minutes by foot from Art Institute of Chicago. Featured amenities include complimentary wired Internet access, a business center, and express check-in. Self parking (subject to charges) is available onsite.
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Loop
720 South Michigan Avenue
Chicago, IL 60605
Rooms & Rates
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User Highlights
8.5
Excellent
Location
"Wonderful downtown" "Amazing lake side"
97% liked the proximity to sightseeing.
Not enough parking facilities, according to 60%.
Service
"Hosts lots of" "Phenomenal customer experience"
89% found the staff to be very friendly.
60% said the reception staff was ok.
Pool
"Pool was open" "Pool is open"
Breakfast
"We enjoyed the breakfast buffet" "Lovely buffet breakfast"
Room
"Superb amenities" "Beautifully appointed rooms"
Only 67% said rooms were clean enough.
Beds were acceptable for 66%.
Cleanliness
"Dirty dishes" "Dirty window"
Only 67% said rooms were clean enough.
80% thought it was clean.
Comfort
"Giant ac unit" "Tiny window"
Beds were acceptable for 66%.
Only 62% said rooms were big enough.
WiFi
"Paying for Wi-Fi" "You have to pay for WiFi"
Value
"Overpriced all you can eat buffet" "Front desk billed"

Good to know...

Bathroom could be optimized
Friendly service
Hotel Information
Features
Air-conditioned
Bar or Lounge
Business Center
Concierge
Fitness Center
Free Parking
Free Wifi
Handicap
No Smoking
Pets Allowed
Pool
Restaurant
Spa or Sauna
Details
Check-In
From 3:00pm*must be 18 or older to check-in
Check-Out
Until 11:00am
# of Rooms
1544
Handicap Accessible
Wheelchair Accessible