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Palmer House a Hilton Hotel

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8.3
Excellent
7,083 reviews
+1 312-726-7500

Top Amenities

Free Wifi
Pets Allowed
Pool
Fitness Center

Glitz, Glamour, and Grandeur at the Palmer House Hilton

What Do the Rooms Include?

All 1,641 rooms are classically decorated with beautiful drapes and cozy furnishings, and they feature breathtaking views of Lake Michigan or Chicago's glittering skyline. Modern conveniences like WiFi, HDTV, and climate control, ensure a comfortable stay.

What Amenities/Features Does the Palmer House Hilton Offer?

Palmer House Hilton is full of amenities including a 10,000-foot spa, heated indoor swimming pool, whirlpool, sauna, steam room, and fully stocked fitness room. The on-site Lockwood Restaurant and Bar is a famous downtown dining destination that offers American favorites made from fresh, locally sourced produce and honey harvested from the rooftop aviary. For a delicious handcrafted cocktail, guests can head to either the opulent Lobby Bar or the more informal Potter's Bar.

What Are the Room Rates at the Palmer House Hilton?

Room rates are reasonable compared to other similar Chicago hotels, with rates starting at $259 for a guest room with two double beds, or $309 for a more spacious room.

What's There to Do Nearby?

A stay here places you just across the street from the much-loved Oak Street Beach, which provides the perfect spot to relax, soak up the sun, or enjoy a stroll. Shopaholics can get their fix at the boutique-filled streets of the Magnificent Mile, while the nearby Art Institute of Chicago and the Field Museum of Natural History are excellent ways to learn more about the rich local history.

What's the Bottom Line?

The 70 meeting rooms and dedicated business center make this a hotspot for business travelers; however, couples looking for a romantic stay will adore the luxurious decor and incredible amenities found in this 1925 beaux-arts style hotel.

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Loop
17 E Monroe St
Chicago, IL 60603
Rooms & Rates
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User Highlights
8.3
Excellent
Location
"Position is excellent" "Location is phenomenal"
97% liked the proximity to sightseeing.
Not enough parking facilities, according to 60%.
Amenities
"Gorgeous lobby level" "Hotel lobby is amazing"
81% thought the building was wonderful.
90% enjoyed the lobby entrance.
Vibe
"Gorgeous lobby level" "Elegant old-world charm"
90% enjoyed the lobby entrance.
71% criticized the unstylish hotel.
Service
"Excellent front desk staff" "Wonderfully helpful staff"
82% found the staff to be very friendly.
51% said the reception staff was ok.
Breakfast
"Excellent buffet breakfast" "Best eggs Benedict"
75% were happy with the price of the breakfast.
Cleanliness
"Pristine decor" "Stained pillow cases"
Only 60% said rooms were clean enough.
75% said the bathroom was dirty.
Room
"Wallpaper was peeling off" "Horrible toilet paper"
70% said rooms were small.
77% complained about the bathroom.
Value for money
"Charged me extra for wifi service" "Were charged for valet"
55% thought it was overpriced.
75% were happy with the price of the breakfast.
Comfort
"Walls were paper thin" "Stained pillow cases"
70% said rooms were small.
70% said the beds were comfortable.
WiFi
"Charged me extra for wifi service" "Absurd wifi policy"
66% said the wifi quality was bad.
55% thought it was overpriced.

Good to know...

Pleasant entrance area
Rooms could be larger
Bathroom could be optimized
Nice building
Expert Reviews
Gayot
Although standard rooms tend to run small, they were rejuvenated with the Palmer House's history in mind, so that each is individually decorated with turn-of-the-century details and art.
The Telegraph
The elegant lobby here draws a stream of visitors to view its fresco ceilings and gold Tiffany chandeliers. It’s easy to get lost – this one of America’s few remaining grand hotels and...
Michelin Guide
From spacious, attractive, and updated accommodations to fine dining at the lovely Lockwood restaurant, the Palmer House lives as comfortably within the 21st century as it did in the 19th.
Hotel Information
Features
Air-conditioned
Airport Shuttle
Bar or Lounge
Business Center
Concierge
Fitness Center
Free Wifi
Handicap
Pets Allowed
Pool
Restaurant
Spa or Sauna
Details
Check-In
From 3:00pm*must be 18 or older to check-in
Check-Out
Until 12:00pm
# of Rooms
1641
Fees
Add-ons
  • Microwave Fee: USD 40 per stay
  • Internet Fee: USD 15.00 (rates may vary)
  • Refrigerator Fee: USD 40 per stay
  • Breakfast Fee: between USD 7 and USD 11 per person (approximately)
  • Parking Fee: USD 47.00 per night
  • Pet Fee: USD 50 per accommodation, per stay
Smoking
Some smoking-allowed rooms
Handicap Accessible
Wheelchair Accessible
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