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Hotel Information
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Palmer House a Hilton Hotel

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8.1
Excellent
8,074 reviews
+1 312-726-7500

Top Amenities

Free Wifi
Pets Allowed
Pool
Fitness Center

Glitz, Glamour, and Grandeur at the Palmer House Hilton

What Do the Rooms Include?

All 1,641 rooms are classically decorated with beautiful drapes and cozy furnishings, and they feature breathtaking views of Lake Michigan or Chicago's glittering skyline. Modern conveniences like WiFi, HDTV, and climate control, ensure a comfortable stay.

What Amenities/Features Does the Palmer House Hilton Offer?

Palmer House Hilton is full of amenities including a 10,000-foot spa, heated indoor swimming pool, whirlpool, sauna, steam room, and fully stocked fitness room. The on-site Lockwood Restaurant and Bar is a famous downtown dining destination that offers American favorites made from fresh, locally sourced produce and honey harvested from the rooftop aviary. For a delicious handcrafted cocktail, guests can head to either the opulent Lobby Bar or the more informal Potter's Bar.

What Are the Room Rates at the Palmer House Hilton?

Room rates are reasonable compared to other similar Chicago hotels, with rates starting at $259 for a guest room with two double beds, or $309 for a more spacious room.

What's There to Do Nearby?

A stay here places you just across the street from the much-loved Oak Street Beach, which provides the perfect spot to relax, soak up the sun, or enjoy a stroll. Shopaholics can get their fix at the boutique-filled streets of the Magnificent Mile, while the nearby Art Institute of Chicago and the Field Museum of Natural History are excellent ways to learn more about the rich local history.

What's the Bottom Line?

The 70 meeting rooms and dedicated business center make this a hotspot for business travelers; however, couples looking for a romantic stay will adore the luxurious decor and incredible amenities found in this 1925 beaux-arts style hotel.

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Loop
17 E Monroe St
Chicago, IL 60603
Rooms & Rates
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User Highlights
8.1
Excellent
Location
"Hotel location excellent" "Location is superb"
99% liked the proximity to sightseeing.
Not enough parking facilities, according to 62%.
Vibe
"Fabulous lobby bar" "Amazing lobby area"
90% enjoyed the lobby entrance.
76% criticized the unstylish hotel.
Amenities
"Fabulous lobby bar" "Amazing lobby area"
78% thought the building was wonderful.
90% enjoyed the lobby entrance.
Service
"Cleaning staff exceeded my expectations" "Staff is rude"
83% found the staff to be very friendly.
56% indicated the reception staff was not good.
Breakfast
"Best eggs Benedict" "There's no continental breakfast"
Breakfast prices were ok, according to 69%.
Wellness Area
"Fabulous massage therapist" "Knowledgable spa"
top-notch fitness area, thought 71%.
80% said that wellness & sports facilities were unclean.
Cleanliness
"Stained sheets" "Moldy tile"
Only 50% said rooms were clean enough.
78% said the bathroom was dirty.
Room
"Stunning city view" "Burned out light bulbs"
71% said rooms were small.
83% complained about the bathroom.
Value for money
"Was charged for mini bar" "Poor value for money"
62% thought it was overpriced.
Breakfast prices were ok, according to 69%.
Comfort
"Tiny hotel room" "Walls were paper thin"
71% said rooms were small.
Beds were acceptable for 67%.
WiFi
"Poor internet connection" "You have to pay for WIFI"
94% said the wifi quality was bad.
62% thought it was overpriced.
Pool
"Pool was tiny" "Pool and hot tub were closed"
Dirty pool, said 94%.

Good to know...

Pleasant entrance area
Nice building
Reception should be more attentive
Rooms could be larger
Expert Reviews
Gayot
Although standard rooms tend to run small, they were rejuvenated with the Palmer House's history in mind, so that each is individually decorated with turn-of-the-century details and art.
The Telegraph
The elegant lobby here draws a stream of visitors to view its fresco ceilings and gold Tiffany chandeliers. It’s easy to get lost – this one of America’s few remaining grand hotels and...
Michelin Guide
From spacious, attractive, and updated accommodations to fine dining at the lovely Lockwood restaurant, the Palmer House lives as comfortably within the 21st century as it did in the 19th.
Hotel Information
Features
Air-conditioned
Bar or Lounge
Business Center
Concierge
Fitness Center
Free Wifi
Handicap
No Smoking
Pets Allowed
Pool
Restaurant
Spa or Sauna
Details
Check-In
From 3:00pm*must be 18 or older to check-in
Check-Out
Until 12:00pm
# of Rooms
1641
Fees
Required
  • Deposit: USD 50.00
Add-ons
  • Microwave Fee: USD 40 per stay
  • Internet Fee: USD 12.95 per night (rates may vary)
  • Breakfast Fee: between USD 7 and USD 11 per person (approximately)
  • Refrigerator Fee: USD 40 per stay
  • Parking Fee: USD 46.00 per night
  • Pet Fee: USD 50 per accommodation, per stay
  • Rollaway Bed Fee: USD 40.0 per stay
Handicap Accessible
Wheelchair Accessible