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Raffaello Hotel Chicago

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8.4
Excellent
4,871 reviews
+1 312-943-5000

Top Amenities

Free Wifi
Fitness Center
Kitchenette
Restaurant
Located next to the John Hancock Centre, this 4-star boutique hotel is also across from world-renowned shopping at Water Tower Place. Raffaello Hotel boasts Drumbar, a swanky rooftop speakeasy with lake and skyline views and craft cocktails. Along with basic WiFi access, the modern rooms feature a 46-inch flat-screen cable TV, DVD player and iPod docking station. They include a minibar with a refrigerator, microwave, and coffeemaker. Pelago Ristorante serves fine Italian cuisine made with fresh and local ingredients for lunch and dinner. Glazed & Infused serves gourmet doughnuts in the lobby each morning. A fitness centre and concierge services are available at this hotel. A business centre and refreshment area with free coffee are featured. Fine dining and shopping on the Magnificent Mile are 3 minutes' walk away. Oak Street Beach and access to Lake Michigan running and biking paths are within 5 minutes' walk.
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Near North Side
201 East Delaware Place
Chicago, IL 60611
Rooms & Rates
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User Highlights
8.4
Excellent
Location
"Close to the Magnificent mile" "Close to Magnificent Mile"
96% liked the proximity to shopping.
98% liked the proximity to sightseeing.
Service
"Excellent front desk staff" "Staff was VERY accommodating"
85% found the staff to be very friendly.
66% said the reception staff was ok.
Comfort
"Loud air conditioner" "Broken AC"
76% thought rooms were spacious.
73% said the beds were comfortable.
Room
"Carpet was old" "Broken AC"
76% thought rooms were spacious.
73% said the beds were comfortable.
Food
"Out of date chocolate" "Restaurant outrageously expensive"
Yummy desserts, said 90%.
56% did not like what was on the menu.
Vibe
"Lobby bar elegant" "Well appointed facilities"
77% criticized the unstylish hotel.
63% thought the atmosphere was somewhat friendly.
Cleanliness
"Stained carpets" "Dirty pillows"
Only 54% said rooms were clean enough.
62% thought the cleanliness of the hotel was average.
WiFi
"No signal in the room" "Internet did not work"
79% said the wifi quality was bad.
67% thought it was adequately priced.
Amenities
"No business room" "There were no vending machines"
64% thought the building wasn't nice.
92% complained about the elevator.
Breakfast
"Closed for breakfast" "No breakfast option"
58% said the breakfast was too expensive.

Good to know...

Elevator in need of updating
Spacious rooms
Bathroom could be optimized
Comfortable beds
Expert Reviews
Zagat
This “small” boutique hotel “in the heart of the Magnificent Mile” near Water Tower Place and the John Hancock Observatory is “cheaper than the Westin” around the corner.
Fodor's
Location is a big draw for visitors to this hotel near the many stores on the Magnificent Mile; inside, you'll find spacious and comfortable rooms in various neutral shades.
Ask for a room facing west for a close-up look at the John Hancock Building.
Time Out
A $20-million dollar renovation of this landmark building has improved things enormously. The opulent lobby has Mediterranean touches, and there’s a hydroponic garden on the green roof.
Hotel Information
Features
Air-conditioned
Bar or Lounge
Concierge
Fitness Center
Free Wifi
Handicap
Kitchenette
No Smoking
Restaurant
Details
Check-In
From 4:00pm*must be 18 or older to check-in
Check-Out
Until 12:00pm
# of Rooms
170
Fees
Required
  • Deposit: USD 100 per night
Add-ons
  • Parking Fee: USD 38.00 per night (in/out privileges)
  • Late Check-out Fee: USD 60 (subject to availability)
  • Rollaway Bed Fee: USD 25 per day
Handicap Accessible
Wheelchair Accessible