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Sheraton Grand Chicago

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8.5
Excellent
4,013 reviews
+1 312-464-1000

Top Amenities

Free Wifi
Pets Allowed
Pool
Fitness Center

A Chic City Stay at the Sheraton Grand Chicago

What Do the Rooms Include?

All of the 1,218 guest rooms and suites in this 34-story property are elegantly decorated in neutral tones and come with sweeping views of Chicago's lake, river, or skyline. The pillow top mattresses, triple sheeting, and down pillows aid guests in getting a great nights sleep, while high-tech amenities like WiFi, dual-line telephones, and flat screen TVs enable a well-connected stay.

What Amenities Does the Sheraton Grand Chicago Include?

A large heated indoor pool, Sheraton fitness center, sauna, steam room, and business center can all be found on-site. Dining options are plentiful and guests can choose to feast on burgers at the seasonal Chicago Burger Company, sample authentic French cuisine at the LB Bistro and Patisserie, or try Maine lobsters at Shula's Steak House.

What Are the Room Rates at the Sheraton Grand Chicago?

Rates start at $209 for a traditional double room and $269 for the more spacious Sheraton club room.

What's There to Do Nearby?

The hotel is one of the most centrally located hotels in Chicago, and it is within walking distance of Navy Pier, the Arts Institute, and the ESPN Zone. Shopaholics can get their fix at Chicago's premier shopping street, Michigan Avenue, which is just a few blocks down the street.

What's the Bottom Line?

The Sheraton Grand Chicago is geared toward business travelers looking for a convenient stay close to the main business district, while vacationers will certainly enjoy the recreational facilities and fine dining options that are on offer.

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Near North Side
301 E North Water St
Chicago, IL 60611
Rooms & Rates
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User Highlights
8.5
Excellent
Location
"Excellent convention center" "Location was superb"
98% liked the proximity to sightseeing.
Not enough parking facilities, according to 72%.
Service
"Superb attention to detail" "Staff is friendly and accommodating"
94% found the staff to be very friendly.
68% said the reception staff was ok.
Room
"Fantastic night sleep" "Excellent view of city"
98% thought the view was good.
81% said the beds were comfortable.
Cleanliness
"Everything was clean and well maintained" "Cleanliness exceptional"
Only 67% said rooms were clean enough.
86% thought it was clean.
Vibe
"Gorgeous lobby" "Sumptuous amenities"
77% criticized the unstylish hotel.
76% enjoyed the lobby entrance.
Bar and Beverages
"Fancy bar area" "Too expensive beer"
Lovely bar service, according to 70%.
Alcoholic drinks were not bad, according to 63%.
Pool
"Huge indoor pool" "Nice indoor swimming pool"
Only 67% thought the pool was clean.
Wellness Area
"24/7 gym" "There was no hot tub"
top-notch fitness area, thought 83%.
67% thought the sauna was ok.
Breakfast
"The breakfast buffet was open" "Have breakfast included"
Breakfast prices were ok, according to 60%.
Food
"Cheap burger place" "No buffet"
The price was too high for 73%.
75% were unsatisified with the snacks.
WiFi
"Free in-room WiFi" "No free wi-fi"
53% thought it was overpriced.
86% said the wifi quality was bad.
Value for money
"Double charged me for my stay" "Ridiculous price"
53% thought it was overpriced.
Breakfast prices were ok, according to 60%.

Good to know...

Comfortable beds
Great view
Wonderful sightseeing
Friendly service
Expert Reviews
Zagat
This “beautiful” and “very busy” flagship Sheraton “mega hotel” enjoys what some deem a “perfect" location near Navy Pier and Michigan Avenue.
Gayot
This 1,200-room hotel boasts a fine convention and business location. It also offers imposing public spaces and a grand promenade along the Chicago River.
oyster.com
Designed as a downtown convention hub, the upscale Sheraton Chicago Hotel & Towers, with its massive event facilities, caters to business travelers and big groups staying for weddings or conferences.
Hotel Information
Features
Air-conditioned
Bar or Lounge
Business Center
Concierge
Fitness Center
Free Wifi
Handicap
No Smoking
Pets Allowed
Pool
Restaurant
Spa or Sauna
Details
Check-In
From 3:00pm*must be 18 or older to check-in
Check-Out
Until 12:00pm
# of Rooms
1218
Fees
Add-ons
  • Refrigerator Fee: USD 25 per stay
  • Internet Fee: USD 14.95 per day (3-device limit, rates may vary)
  • Parking Fee: USD 55.00 per night (in/out privileges)
  • Late Check-out Fee: USD 75
  • Breakfast Fee: USD 29.00 per person (approximately)
Handicap Accessible
Wheelchair Accessible