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Sheraton Grand Chicago

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8.4
Excellent
4,731 reviews
+1 312-464-1000

Top Amenities

Free Wifi
Free Parking
Pets Allowed
Fitness Center

A Chic City Stay at the Sheraton Grand Chicago

What Do the Rooms Include?

All of the 1,218 guest rooms and suites in this 34-story property are elegantly decorated in neutral tones and come with sweeping views of Chicago's lake, river, or skyline. The pillow top mattresses, triple sheeting, and down pillows aid guests in getting a great nights sleep, while high-tech amenities like WiFi, dual-line telephones, and flat screen TVs enable a well-connected stay.

What Amenities Does the Sheraton Grand Chicago Include?

A large heated indoor pool, Sheraton fitness center, sauna, steam room, and business center can all be found on-site. Dining options are plentiful and guests can choose to feast on burgers at the seasonal Chicago Burger Company, sample authentic French cuisine at the LB Bistro and Patisserie, or try Maine lobsters at Shula's Steak House.

What Are the Room Rates at the Sheraton Grand Chicago?

Rates start at $209 for a traditional double room and $269 for the more spacious Sheraton club room.

What's There to Do Nearby?

The hotel is one of the most centrally located hotels in Chicago, and it is within walking distance of Navy Pier, the Arts Institute, and the ESPN Zone. Shopaholics can get their fix at Chicago's premier shopping street, Michigan Avenue, which is just a few blocks down the street.

What's the Bottom Line?

The Sheraton Grand Chicago is geared toward business travelers looking for a convenient stay close to the main business district, while vacationers will certainly enjoy the recreational facilities and fine dining options that are on offer.

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Near North Side
301 East North Water Street
Chicago, IL 60611
Rooms & Rates
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User Highlights
8.4
Excellent
Location
"Right off Magnificent Mile" "Close to Magnificent Mile"
95% liked the proximity to sightseeing.
Not enough parking facilities, according to 82%.
Service
"Customer service impeccable" "Superb staff"
93% found the staff to be very friendly.
69% said the reception staff was ok.
Room
"Room flawless" "Terrific view of the city"
97% thought the view was good.
79% said the beds were comfortable.
Cleanliness
"Everything clean" "Rooms were clean and comfortable"
73% said rooms were clean.
83% thought it was clean.
Vibe
"Sumptuous amenities" "Building is old"
79% enjoyed the lobby entrance.
77% criticized the unstylish hotel.
Breakfast
"The breakfast buffet was open" "Have breakfast included"
Breakfast prices were ok, according to 59%.
Bar and Beverages
"Downstairs bar over priced" "Plain bourbon"
Bar service was average, according to 63%.
Alcoholic drinks were not bad, according to 54%.
Food
"Expensive meal" "No eating area"
The price was too high for 78%.
Only 60% said beef and steak dishes were good.
WiFi
"Free internet" "Complimentary wifi"
59% thought it was overpriced.
84% said the wifi quality was bad.
Pool
"Swimming pool dirty" "Overpriced pool"
Only 56% thought the pool was clean.
Value for money
"Charge us for Internet service" "Charged twice for my stay"
59% thought it was overpriced.
Breakfast prices were ok, according to 59%.

Good to know...

Wonderful sightseeing
Great view
Clean rooms
Comfortable beds
Expert Reviews
Zagat
This “beautiful” and “very busy” flagship Sheraton “mega hotel” enjoys what some deem a “perfect" location near Navy Pier and Michigan Avenue.
Gayot
This 1,200-room hotel boasts a fine convention and business location. It also offers imposing public spaces and a grand promenade along the Chicago River.
oyster.com
Designed as a downtown convention hub, the upscale Sheraton Chicago Hotel & Towers, with its massive event facilities, caters to business travelers and big groups staying for weddings or conferences.
Hotel Information
Features
Air-conditioned
Bar or Lounge
Business Center
Concierge
Fitness Center
Free Parking
Free Wifi
Golf
Handicap
No Smoking
Pets Allowed
Restaurant
Spa or Sauna
Details
Check-In
From 4:00pm*must be 18 or older to check-in
Check-Out
Until 12:00pm
# of Rooms
1218
Fees
Add-ons
  • Internet Fee: USD 14.95 per day (3-device limit, rates may vary)
  • Refrigerator Fee: USD 10 per stay
  • Breakfast Fee: USD 29.00 per person (approximately)
  • Parking Fee: USD 59 per night (in/out privileges)
  • Late Check-out Fee: USD 75 (subject to availability)
  • Rollaway Bed Fee: USD 25 per stay
Handicap Accessible
Wheelchair Accessible