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Sheraton Grand Chicago

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8.4
Excellent
4,676 reviews
+1 312-464-1000

Top Amenities

Free Wifi
Free Parking
Pets Allowed
Fitness Center

A Chic City Stay at the Sheraton Grand Chicago

What Do the Rooms Include?

All of the 1,218 guest rooms and suites in this 34-story property are elegantly decorated in neutral tones and come with sweeping views of Chicago's lake, river, or skyline. The pillow top mattresses, triple sheeting, and down pillows aid guests in getting a great nights sleep, while high-tech amenities like WiFi, dual-line telephones, and flat screen TVs enable a well-connected stay.

What Amenities Does the Sheraton Grand Chicago Include?

A large heated indoor pool, Sheraton fitness center, sauna, steam room, and business center can all be found on-site. Dining options are plentiful and guests can choose to feast on burgers at the seasonal Chicago Burger Company, sample authentic French cuisine at the LB Bistro and Patisserie, or try Maine lobsters at Shula's Steak House.

What Are the Room Rates at the Sheraton Grand Chicago?

Rates start at $209 for a traditional double room and $269 for the more spacious Sheraton club room.

What's There to Do Nearby?

The hotel is one of the most centrally located hotels in Chicago, and it is within walking distance of Navy Pier, the Arts Institute, and the ESPN Zone. Shopaholics can get their fix at Chicago's premier shopping street, Michigan Avenue, which is just a few blocks down the street.

What's the Bottom Line?

The Sheraton Grand Chicago is geared toward business travelers looking for a convenient stay close to the main business district, while vacationers will certainly enjoy the recreational facilities and fine dining options that are on offer.

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Near North Side
301 East North Water Street
Chicago, IL 60611
Rooms & Rates
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User Highlights
8.4
Excellent
Location
"Right off magnificent mile" "Excellent convention center"
96% liked the proximity to sightseeing.
Not enough parking facilities, according to 83%.
Service
"Customer service impeccable" "Staff was friendly and accommodating"
92% found the staff to be very friendly.
65% said the reception staff was ok.
Room
"Room flawless" "Excellent view of the city"
97% thought the view was good.
79% said the beds were comfortable.
Cleanliness
"Dirty side table" "Dirty tub"
Only 65% said rooms were clean enough.
81% thought it was clean.
Bar and Beverages
"Downstairs bar over priced" "Plain bourbon"
Alcoholic drinks were not bad, according to 56%.
Lovely bar service, according to 70%.
Vibe
"Exquisite experience" "Sumptuous amenities"
76% criticized the unstylish hotel.
79% enjoyed the lobby entrance.
Breakfast
"The breakfast buffet was open" "Have breakfast included"
56% said the breakfast was too expensive.
Food
"Gluten free bun" "No buffet"
The price was too high for 74%.
Only 60% said beef and steak dishes were good.
WiFi
"They charge for wi-fi" "Had to pay for wifi"
85% said the wifi quality was bad.
56% thought it was overpriced.
Pool
"Swimming pool dirty" "INDOOR POOL WAS NOT OPEN"
Only 61% thought the pool was clean.
Value for money
"Charged twice for my stay" "Ridiculous price"
56% thought it was overpriced.
56% said the breakfast was too expensive.

Good to know...

Wonderful sightseeing
Great view
Bathroom could be optimized
Comfortable beds
Expert Reviews
Zagat
This “beautiful” and “very busy” flagship Sheraton “mega hotel” enjoys what some deem a “perfect" location near Navy Pier and Michigan Avenue.
Gayot
This 1,200-room hotel boasts a fine convention and business location. It also offers imposing public spaces and a grand promenade along the Chicago River.
oyster.com
Designed as a downtown convention hub, the upscale Sheraton Chicago Hotel & Towers, with its massive event facilities, caters to business travelers and big groups staying for weddings or conferences.
Hotel Information
Features
Air-conditioned
Bar or Lounge
Business Center
Concierge
Fitness Center
Free Parking
Free Wifi
Golf
Handicap
No Smoking
Pets Allowed
Restaurant
Spa or Sauna
Details
Check-In
From 4:00pm*must be 18 or older to check-in
Check-Out
Until 12:00pm
# of Rooms
1218
Fees
Add-ons
  • Refrigerator Fee: USD 25 per stay
  • Internet Fee: USD 14.95 per day (3-device limit, rates may vary)
  • Parking Fee: USD 59 per night (in/out privileges)
  • Late Check-out Fee: USD 75 (subject to availability)
  • Breakfast Fee: USD 29.00 per person (approximately)
Handicap Accessible
Wheelchair Accessible