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Sheraton Grand Chicago

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8.5
Excellent
3,694 reviews
+1 312-464-1000

Top Amenities

Free Wifi
Pets Allowed
Pool
Fitness Center

A Chic City Stay at the Sheraton Grand Chicago

What Do the Rooms Include?

All of the 1,218 guest rooms and suites in this 34-story property are elegantly decorated in neutral tones and come with sweeping views of Chicago's lake, river, or skyline. The pillow top mattresses, triple sheeting, and down pillows aid guests in getting a great nights sleep, while high-tech amenities like WiFi, dual-line telephones, and flat screen TVs enable a well-connected stay.

What Amenities Does the Sheraton Grand Chicago Include?

A large heated indoor pool, Sheraton fitness center, sauna, steam room, and business center can all be found on-site. Dining options are plentiful and guests can choose to feast on burgers at the seasonal Chicago Burger Company, sample authentic French cuisine at the LB Bistro and Patisserie, or try Maine lobsters at Shula's Steak House.

What Are the Room Rates at the Sheraton Grand Chicago?

Rates start at $209 for a traditional double room and $269 for the more spacious Sheraton club room.

What's There to Do Nearby?

The hotel is one of the most centrally located hotels in Chicago, and it is within walking distance of Navy Pier, the Arts Institute, and the ESPN Zone. Shopaholics can get their fix at Chicago's premier shopping street, Michigan Avenue, which is just a few blocks down the street.

What's the Bottom Line?

The Sheraton Grand Chicago is geared toward business travelers looking for a convenient stay close to the main business district, while vacationers will certainly enjoy the recreational facilities and fine dining options that are on offer.

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Near North Side
301 E North Water St
Chicago, IL 60611
Rooms & Rates
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User Highlights
8.5
Excellent
Location
"Excellent convention center" "Location was perfect for"
94% liked the proximity to sightseeing.
Not enough parking facilities, according to 80%.
Service
"Superb attention to detail" "Staff were friendly and accommodating"
92% found the staff to be very friendly.
71% said the reception staff was great.
Room
"Malfunctioning remote control" "Walls are paper thin"
98% thought the view was good.
84% said the beds were comfortable.
Pool
"Huge Indoor Pool" "Nice indoor swimming pool"
Cleanliness
"Stained sheet" "Dirty towel"
Only 61% said rooms were clean enough.
80% thought it was clean.
Vibe
"Without feeling like" "Towels are old"
71% criticized the unstylish hotel.
81% enjoyed the lobby entrance.
Bar and Beverages
"Fancy bar area" "Too expensive beer"
Alcoholic drinks were not bad, according to 57%.
86% said beverages were too expensive.
Food
"Delicious meal" "Gluten free bun"
The price was too high for 75%.
70% were unsatisified with the snacks.
Breakfast
"Have breakfast included" "Old looking bagels"
51% said the breakfast was too expensive.
Value for money
"Overpriced mini bar" "Double charged me for my stay"
52% thought it was adequately priced.
51% said the breakfast was too expensive.
WiFi
"Wifi was not free" "No free wifi"
52% thought it was adequately priced.
86% said the wifi quality was bad.

Good to know...

Wonderful sightseeing
Great view
Friendly service
Bathroom could be optimized
Expert Reviews
Zagat
This “beautiful” and “very busy” flagship Sheraton “mega hotel” enjoys what some deem a “perfect" location near Navy Pier and Michigan Avenue.
Gayot
This 1,200-room hotel boasts a fine convention and business location. It also offers imposing public spaces and a grand promenade along the Chicago River.
oyster.com
Designed as a downtown convention hub, the upscale Sheraton Chicago Hotel & Towers, with its massive event facilities, caters to business travelers and big groups staying for weddings or conferences.
Hotel Information
Features
Air-conditioned
Bar or Lounge
Business Center
Concierge
Fitness Center
Free Wifi
Handicap
No Smoking
Pets Allowed
Pool
Restaurant
Spa or Sauna
Details
Check-In
From 3:00pm*must be 18 or older to check-in
Check-Out
Until 12:00pm
# of Rooms
1218
Fees
Add-ons
  • Internet Fee: USD 13.95 per day (rates may vary)
  • Refrigerator Fee: USD 25 per stay
  • Breakfast Fee: USD 29.00 per person (approximately)
  • Parking Fee: USD 55.00 per night (in/out privileges)
  • Late Check-out Fee: USD 75
  • Rollaway Bed Fee: USD 25 per night
Handicap Accessible
Wheelchair Accessible
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