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Sheraton Grand Chicago

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8.4
Excellent
4,904 reviews
+1 312-464-1000

Top Amenities

Free Wifi
Free Parking
Pets Allowed
Pool
Located in the heart of the city centre, with Navy Pier and Millennium Park just a 10-minute walk away, the 4-star Sheraton Grand Chicago offers stylish rooms with spectacular views, plus five restaurants and bars. Each of the hotel's 1,218 elegantly decorated guestrooms and suites offers sweeping views over the Chicago River, Lake Michigan or the city skyline and comes with all mod cons, including: private bathroom; individual climate control; flat-screen LCD TV with in-room movies; Wi-Fi; and tea/coffee making facilities. The Sheraton Club Level rooms offer additional amenities, plus access to a private lounge with food and drink options. For dining, Shula's Steak House offers prime meat cuts and seafood, while the Chicago Burger Company, with its riverside terrace, serves premium customised burgers. There is also the LB Bistro and Patisserie and the Link Sheraton Caf? for lighter bites and coffees, plus the stylish ChiBar offering drinks, cocktails and snacks. An indoor swimming pool, as well as a sauna and massage services offer guests the chance to relax, plus there is a well-equipped fitness centre for working out. Other amenities include a business centre and concierge services.
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Near North Side
301 East North Water Street
Chicago, IL 60611
Rooms & Rates
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User Highlights
8.4
Excellent
Location
"Right off Magnificent Mile" "Close to Magnificent Mile"
96% liked the proximity to sightseeing.
Not enough parking facilities, according to 78%.
Service
"Customer service impeccable" "Superb staff"
92% found the staff to be very friendly.
65% said the reception staff was ok.
Room
"Fantastic night sleep" "Gorgeous view of the river"
97% thought the view was good.
75% said the beds were comfortable.
Bar
"Free house wines" "Proper beer"
Lovely bar service, according to 76%.
Alcoholic drinks were not bad, according to 57%.
Vibe
"Sumptuous amenities" "Building is old"
78% enjoyed the lobby entrance.
74% criticized the unstylish hotel.
Breakfast
"The breakfast buffet was open" "Have breakfast included"
Breakfast prices were ok, according to 58%.
Food
"EXCELLENT steakhouse" "Expensive meal"
The price was too high for 81%.
Only 69% said beef and steak dishes were good.
WiFi
"Free wi-fi" "No internet"
56% thought it was overpriced.
75% said the wifi quality was bad.
Pool
"Swimming pool dirty" "Indoor pool was not open"
Only 63% thought the pool was clean.
Value
"Charged twice for my stay" "Ridiculous price"
56% thought it was overpriced.
The price was too high for 81%.

Good to know...

Wonderful sightseeing
Great view
Clean rooms
Comfortable beds
Expert Reviews
Zagat
This “beautiful” and “very busy” flagship Sheraton “mega hotel” enjoys what some deem a “perfect" location near Navy Pier and Michigan Avenue.
Gayot
This 1,200-room hotel boasts a fine convention and business location. It also offers imposing public spaces and a grand promenade along the Chicago River.
oyster.com
Designed as a downtown convention hub, the upscale Sheraton Chicago Hotel & Towers, with its massive event facilities, caters to business travelers and big groups staying for weddings or conferences.
Hotel Information
Features
Air-conditioned
Bar or Lounge
Business Center
Concierge
Fitness Center
Free Parking
Free Wifi
Golf
Handicap
No Smoking
Pets Allowed
Pool
Restaurant
Spa or Sauna
Details
Check-In
From 3:00pm*must be 18 or older to check-in
Check-Out
Until 12:00pm
# of Rooms
1218
Fees
Add-ons
  • Rollaway Bed Fee: USD 25.0 per stay
  • Internet Fee: USD 14.95 per day (3-device limit, rates may vary)
  • Parking Fee: USD 59 per night (in/out privileges)
  • Late Check-out Fee: USD 75 (subject to availability)
  • Breakfast Fee: USD 29.00 per person (approximately)
Handicap Accessible
Wheelchair Accessible