HotelsChicago HotelsThe James Chicago
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The James Chicago

1,472 reviews
+1 312-337-1000

Top Amenities

Free Wi-Fi
Free Parking
Pets Allowed
Fitness Center

Modern Luxury on the Magnificent Mile

Perfect Downtown Location

It's hard to find a hotel in Chicago more ideally located than The James. Based in the heart of downtown Chicago, it's only half a block from the famed Magnificent Mile, which offers top-notch shopping, famous restaurants, popular bars, and live entertainment venues. Also within close walking distance are the Michigan Avenue shopping district, Millennium Park, Navy Pier, and The Museum of Contemporary Art.

Luxurious Guest Services

Guests get 24/7 access to concierge services, a fitness center, room service, and the Business Networking Lounge, complete with video conferencing. While it's not open 24 hours a day, the James Chicago spa is another luxurious amenity to keep you pampered during your stay.

Residential-Style Guest Rooms

Chic, modern guest rooms come in many styles and sizes with the goal of a residential feeling. Traditional guest rooms, studios, lofts, one-bedroom apartments, and penthouse lofts are available. All of the spacious, airy rooms feature commissioned art, warm color tones, slate tile and marble bathrooms, 48-inch SMART TVs, a work/dining niche, and custom-designed beds with eco-friendly pillows.

Cool for Kids Too

While the hotel is upscale, it has many perks to keep your little ones happy. Kids enjoy a long list of special amenities, including as a custom backpack with goodies inside, milk and cookie turn down service, video game consoles, bikes with helmets, plus a collection of kid-friendly movies, books, and board games. Traveling with furry kids instead? The James also has many special services for pets, including an in-room dining menu for dogs.

Fantastic Food and Drinks

Hotel restaurants often aren’t that exciting, but the modern steakhouse at The James, David Burke’s Primehouse, has received accolades for its innovative cuisine. The hotel's 24/7 room service brings the creative dishes straight to your room if you prefer to stay in your pajamas. The steakhouse has its own bar, Primehouse Bar, if you're looking for a cocktail or a swanky place to enjoy your meal. The James also has a separate cocktail bar, JIMMY, offering both specialty and classic cocktail menus in addition to a full beer and wine list. A menu of gourmet small plates is available, all served from the steakhouse.

Robust Business Services

Business travelers may be attracted to The James for its excellent downtown location, but the hotel offers a slew of helpful business services to make your stay more convenient. There’s free WiFi, complimentary private office space, and a 24/7 business lounge with computers, printers, and a fax machine. Take advantage of 7,000 square feet of flexible event and meeting space. Free headphones and speakers are provided upon request, as is Audi car service for any local business meetings or events.

The Bottom Line

The James has a cool factor that's hard to beat, with chic decor and over-the-top amenities. The location is also perfect for tourists wanting to be in walking distance of major attractions, and with spacious rooms available under $300 per night, there's no reason to look elsewhere unless it doesn't fit your budget.

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Near North Side
55 East Ontario Street
Chicago, IL 60611
Rooms & Rates
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Overall Guest Score
"Great location" "Close to the mag mile shops"
100% liked the proximity to shopping.
100% liked the proximity to sightseeing.
"Friendly staff" "Door guys giving me great"
99% found the staff to be very friendly.
88% said the reception staff was great.
Wellness Area
"Nice gym" "Enjoyed the treadmill"
top-notch fitness area, thought 100%.
Bar and Beverages
"Classy fully stocked bar" "Liked a drip coffee"
Delicious alcoholic drinks, according to 90%.
89% thought beverage prices were a great value.
"Room was very clean" "Gym is very well equipped and clean"
85% said rooms were clean.
95% thought it was clean.
"Decor was hip and modern" "The design features and general decor were attractive"
53% considered the lobby entrance to be so-so.
100% enjoyed the friendly atmosphere.
"Bed was very comfortable" "Rom was spacious, comfortable and luxurious"
94% said the beds were comfortable.
Only 69% said rooms were big enough.
"Great restaurant" "Food's pricey but delicious"
89% loved the menu selection.
Beef and steak dishes were excellent, according to 85%.
"Free wifi" "In-room wireless worked well"
100% thought it was a great value.
"Great room" "Rom was spacious, comfortable and luxurious"
94% said the beds were comfortable.
85% said rooms were clean.
"Complimentary morning coffee" "Breakfasts were very good"
67% said the breakfast was too expensive.
"No pool" "No pool table"

Good to know...

Friendly service
Comfortable beds
Clean rooms
Great shopping
Hotel Information
Bar or Lounge
Business Center
Child Care
Fitness Center
No Smoking
Pets Allowed
Spa or Sauna
From 2:00pm*must be 18 or older to check-in
Until 2:00pm
# of Rooms
The following cards are accepted:
Handicap Accessible
Wheelchair Accessible