The James Chicago

1930 reviews
55 East Ontario Street Chicago, IL 60611, +1 312-337-1000
Note: It is the responsiblity of the hotel chain and/or the individual property to ensure the accuracy of the photos displayed. Hipmunk is not responsible for any inaccuracies in the photos.

Modern Luxury on the Magnificent Mile

Perfect Downtown Location

It's hard to find a hotel in Chicago more ideally located than The James. Based in the heart of downtown Chicago, it's only half a block from the famed Magnificent Mile, which offers top-notch shopping, famous restaurants, popular bars, and live entertainment venues. Also within close walking distance are the Michigan Avenue shopping district, Millennium Park, Navy Pier, and The Museum of Contemporary Art.

Luxurious Guest Services

Guests get 24/7 access to concierge services, a fitness center, room service, and the Business Networking Lounge, complete with video conferencing. While it's not open 24 hours a day, the James Chicago spa is another luxurious amenity to keep you pampered during your stay.

Residential-Style Guest Rooms

Chic, modern guest rooms come in many styles and sizes with the goal of a residential feeling. Traditional guest rooms, studios, lofts, one-bedroom apartments, and penthouse lofts are available. All of the spacious, airy rooms feature commissioned art, warm color tones, slate tile and marble bathrooms, 48-inch SMART TVs, a work/dining niche, and custom-designed beds with eco-friendly pillows.

Cool for Kids Too

While the hotel is upscale, it has many perks to keep your little ones happy. Kids enjoy a long list of special amenities, including as a custom backpack with goodies inside, milk and cookie turn down service, video game consoles, bikes with helmets, plus a collection of kid-friendly movies, books, and board games. Traveling with furry kids instead? The James also has many special services for pets, including an in-room dining menu for dogs.

Fantastic Food and Drinks

Hotel restaurants often aren’t that exciting, but the modern steakhouse at The James, David Burke’s Primehouse, has received accolades for its innovative cuisine. The hotel's 24/7 room service brings the creative dishes straight to your room if you prefer to stay in your pajamas. The steakhouse has its own bar, Primehouse Bar, if you're looking for a cocktail or a swanky place to enjoy your meal. The James also has a separate cocktail bar, JIMMY, offering both specialty and classic cocktail menus in addition to a full beer and wine list. A menu of gourmet small plates is available, all served from the steakhouse.

Robust Business Services

Business travelers may be attracted to The James for its excellent downtown location, but the hotel offers a slew of helpful business services to make your stay more convenient. There’s free WiFi, complimentary private office space, and a 24/7 business lounge with computers, printers, and a fax machine. Take advantage of 7,000 square feet of flexible event and meeting space. Free headphones and speakers are provided upon request, as is Audi car service for any local business meetings or events.

The Bottom Line

The James has a cool factor that's hard to beat, with chic decor and over-the-top amenities. The location is also perfect for tourists wanting to be in walking distance of major attractions, and with spacious rooms available under $300 per night, there's no reason to look elsewhere unless it doesn't fit your budget.


Overall Guest Score
"Terrific location." "Great location"
97% enjoyed the restaurants & bars nearby.
100% liked the proximity to shopping.
"World class service." "Friendly staff"
98% found the staff to be very friendly.
93% said the reception staff was great.
"Great ambiance." "Decor was hip and modern"
100% enjoyed the friendly atmosphere.
90% were fond of the entertainment options.
"Excellent hotel." "Great hotel" "Best hotel gym"
"Excellent wellness & sports facilities." "Nice gym"
top-notch fitness area, thought 96%.
"Very good internet connection." "Free wi fi"
100% thought it was a great value.
"Tasty food." "Great restaurant" "Fresh peppermint"
81% found the breakfast to be wonderful.
79% loved the dining experience.
"Nice rooms." "Room was very clean" "Great lighting in room"
93% said the beds were comfortable.
91% said rooms were clean.
Good to know...
Friendly service
Good fitness area
Comfortable beds
Good minibar

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