HotelsChicago HotelsThe James Chicago
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The James Chicago

1,389 reviews
+1 312-337-1000

Top Amenities

Free Wifi
Pets Allowed
Fitness Center
Child Care

Modern Luxury on the Magnificent Mile

Perfect Downtown Location

It's hard to find a hotel in Chicago more ideally located than The James. Based in the heart of downtown Chicago, it's only half a block from the famed Magnificent Mile, which offers top-notch shopping, famous restaurants, popular bars, and live entertainment venues. Also within close walking distance are the Michigan Avenue shopping district, Millennium Park, Navy Pier, and The Museum of Contemporary Art.

Luxurious Guest Services

Guests get 24/7 access to concierge services, a fitness center, room service, and the Business Networking Lounge, complete with video conferencing. While it's not open 24 hours a day, the James Chicago spa is another luxurious amenity to keep you pampered during your stay.

Residential-Style Guest Rooms

Chic, modern guest rooms come in many styles and sizes with the goal of a residential feeling. Traditional guest rooms, studios, lofts, one-bedroom apartments, and penthouse lofts are available. All of the spacious, airy rooms feature commissioned art, warm color tones, slate tile and marble bathrooms, 48-inch SMART TVs, a work/dining niche, and custom-designed beds with eco-friendly pillows.

Cool for Kids Too

While the hotel is upscale, it has many perks to keep your little ones happy. Kids enjoy a long list of special amenities, including as a custom backpack with goodies inside, milk and cookie turn down service, video game consoles, bikes with helmets, plus a collection of kid-friendly movies, books, and board games. Traveling with furry kids instead? The James also has many special services for pets, including an in-room dining menu for dogs.

Fantastic Food and Drinks

Hotel restaurants often aren’t that exciting, but the modern steakhouse at The James, David Burke’s Primehouse, has received accolades for its innovative cuisine. The hotel's 24/7 room service brings the creative dishes straight to your room if you prefer to stay in your pajamas. The steakhouse has its own bar, Primehouse Bar, if you're looking for a cocktail or a swanky place to enjoy your meal. The James also has a separate cocktail bar, JIMMY, offering both specialty and classic cocktail menus in addition to a full beer and wine list. A menu of gourmet small plates is available, all served from the steakhouse.

Robust Business Services

Business travelers may be attracted to The James for its excellent downtown location, but the hotel offers a slew of helpful business services to make your stay more convenient. There’s free WiFi, complimentary private office space, and a 24/7 business lounge with computers, printers, and a fax machine. Take advantage of 7,000 square feet of flexible event and meeting space. Free headphones and speakers are provided upon request, as is Audi car service for any local business meetings or events.

The Bottom Line

The James has a cool factor that's hard to beat, with chic decor and over-the-top amenities. The location is also perfect for tourists wanting to be in walking distance of major attractions, and with spacious rooms available under $300 per night, there's no reason to look elsewhere unless it doesn't fit your budget.

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Near North Side
55 East Ontario Street
Chicago, IL 60611
Rooms & Rates
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User Highlights
Overall Guest Score
"Close to the Magnificent Mile" "Superb location"
100% liked the proximity to shopping.
100% liked the proximity to sightseeing.
Wellness Area
"Spa is fantastic" "Extensive fitness center"
top-notch fitness area, thought 98%.
"Staff was exceptional" "Very friendly and knowledgeable staff"
99% found the staff to be very friendly.
92% thought the service was very professional.
"Bedding is exceptional" "Toilet wasn't loudly"
84% said the beds were comfortable.
Only 66% said rooms were big enough.
"Bedding is exceptional" "Toilet wasn't loudly"
84% said the beds were comfortable.
Only 66% said rooms were big enough.
"Seamless internet connection" "Free WiFi"
61% said the wifi quality was bad.
100% thought it was a great value.
"Breakfast delicious" "No breakfast buffe"
83% said the breakfast was too expensive.

Good to know...

Friendly service
Comfortable beds
Great shopping
Wonderful sightseeing
Expert Reviews
This “hip” spot in River North, “just off” the Magnificent Mile, mixes a “swanky and modern feel” with “friendly”, “first name” service.
Time Out
The most fashionable lodging in the city continues to draw the crowds: to Primehouse David Burke, its all-conquering steakhouse and JBar.
A boutique hotel of the sleek, minimalist variety, the James is aimed at sophisticated travelers who prefer luxury with a contemporary spin.
Hotel Information
Bar or Lounge
Business Center
Child Care
Fitness Center
Free Wifi
No Smoking
Pets Allowed
Spa or Sauna
From 2:00pm*must be 18 or older to check-in
Until 2:00pm
# of Rooms
Handicap Accessible
Wheelchair Accessible