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The James Chicago Hotel
|4,636 reviews
8.5
Excellent
+1 312-337-1000
Top Amenities
Free Wifi
Pets Allowed
Fitness Center
Child Care
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Rooms & Rates
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User Highlights
8.5
Excellent
Location
"Location is superb" "Fabulous location for our first experience"
96% liked the proximity to shopping.
99% liked the proximity to sightseeing.
Wellness Area
"Gym is superb" "Hotel gym, which was well appointed"
top-notch fitness area, thought 95%.
100% said that wellness & sports facilities were clean.
Service
"Doormen and front desk staff were SUPERB" "Valet staff were apologetic and helpful"
91% found the staff to be very friendly.
68% said the reception staff was ok.
WiFi
"Good internet rate" "Free wifi"
55% thought the wifi quality was ok.
100% thought it was a great value.
Room
"Sofa in our suite was stained" "Stains on the couch and lounging area"
60% complained about the bathroom.
73% said the beds were comfortable.
Cleanliness
"Vacuumed floors" "Accommodations were clean and well appointed"
Only 62% said rooms were clean enough.
83% thought it was clean.
Bar and Beverages
"Rude bartender" "So much awesome local beer"
Lovely bar service, according to 73%.
Alcoholic drinks were not bad, according to 58%.
Amenities
"Front desk and lobby was stunning" "Hallway and suite were in poor condition"
63% thought the building was acceptable.
65% considered the lobby entrance to be so-so.
Comfort
"Apartment we had was spacious and nicely appointed" "Sheets were scratchy and not comfortable"
73% said the beds were comfortable.
72% thought rooms were spacious.
Breakfast
"Breakfast food in restaurant tasty" "Available, free breakfast"
71% were happy with the price of the breakfast.
Good to know...
Furniture needs more attention
Rooms need regular maintenance
Comfortable beds
Friendly service

Frommer's
A boutique hotel of the sleek, minimalist variety, the James is aimed at sophisticated travelers who prefer luxury with a contemporary spin.
The Telegraph
This hotel is sophisticated ode to design and feels like the residence of a Mad Men character, with its mid-century-esque furnishings, mural-splashed walls and clean lines throughout....
Afar Magazine
The James opened its doors in 2007 in one of Chicago's coolest design conversions at the time (it was formerly the Lenox Suites). Design tastes may have since evolved past the hotel’s...
Hotel Information
Features
Air-conditioned
Bar or Lounge
Business Center
Child Care
Concierge
Fitness Center
Free Wifi
Handicap
No Smoking
Pets Allowed
Restaurant
Spa or Sauna
Details
Check-In
From 3:00pm*must be 18 or older to check-in
Check-Out
Until 12:00pm
# of Rooms
297
Handicap Accessible
Wheelchair Accessible