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The James Chicago Hotel

4,484 reviews
+1 312-337-1000

Top Amenities

Free Wifi
Pets Allowed
Fitness Center
Child Care
The James Chicago offers a stylish and engaging alternative for the contemporary business or leisure traveler. The James is ideally situated right in the heart of downtown Chicago, just steps from Michigan Avenue. In addition to its proximity to numerous dining, shopping and nightlife choices along the world famous Magnificent Mile, The James is within easy walking distance of such celebrated cultural attractions as Millennium Park and The Museum of Contemporary Art. To mark its fifth anniversary as one of Chicago's most celebrated boutique hotels, The James Chicago revealed a refreshed look that includes updated furnishings, new environmentally-thoughtful services and a selection of updated in-room amenities.
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Near North Side
55 Ontario Street
Chicago, IL 60611
Rooms & Rates
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User Highlights
"Fabulous location for our first experience" "Location is also amazing"
97% liked the proximity to shopping.
99% liked the proximity to sightseeing.
"Gym is superb" "Hotel gym, which was well appointed"
top-notch fitness area, thought 95%.
"Doormen and front desk staff were SUPERB" "Valet staff were apologetic and helpful"
92% found the staff to be very friendly.
69% said the reception staff was ok.
"Free internet" "Good internet rate"
54% thought the wifi quality was ok.
100% thought it was a great value.
"Delicious coffee, wine and cheese" "Complimentary champagne at the restaurant"
96% thought beverage prices were a great value.
Lovely bar service, according to 73%.
"Vacuumed floors" "Worn and dingy carpet in the rooms"
Only 63% said rooms were clean enough.
83% thought it was clean.
"Sofa in our suite was stained" "Stains on the couch and lounging area"
73% said the beds were comfortable.
61% complained about the bathroom.
"Apartment we had was spacious and nicely appointed" "Sofa bed in the media room is very dusty"
73% said the beds were comfortable.
72% thought rooms were spacious.
"Eggs were overcooked" "Breakfast food in restaurant tasty"
74% were happy with the price of the breakfast.

Good to know...

Furniture needs more attention
Rooms need regular maintenance
Comfortable beds
Friendly service
Expert Reviews
A boutique hotel of the sleek, minimalist variety, the James is aimed at sophisticated travelers who prefer luxury with a contemporary spin.
The Telegraph
This hotel is sophisticated ode to design and feels like the residence of a Mad Men character, with its mid-century-esque furnishings, mural-splashed walls and clean lines throughout....
Afar Magazine
The James opened its doors in 2007 in one of Chicago's coolest design conversions at the time (it was formerly the Lenox Suites). Design tastes may have since evolved past the hotel’s...
Hotel Information
Bar or Lounge
Business Center
Child Care
Fitness Center
Free Wifi
No Smoking
Pets Allowed
Spa or Sauna
From 3:00pm*must be 18 or older to check-in
Until 12:00pm
# of Rooms