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The Ritz-Carlton, Chicago

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9.2
Excellent
1,148 reviews
+1 312-266-1000

Top Amenities

Free Wifi
Free Parking
Pets Allowed
Pool
A stay at The Ritz-Carlton, Chicago places you in the heart of Chicago, steps from Water Tower Place and Michigan Avenue. This 5-star hotel is 0.2 mi (0.3 km) from John Hancock Center and 0.1 mi (0.2 km) from Chicago Water Tower. Make yourself at home in one of the 434 air-conditioned rooms featuring minibars and Smart televisions. Your bed comes with down comforters and premium bedding. Cable programming and DVD players are provided for your entertainment, while wireless Internet access (surcharge) keeps you connected. Bathrooms have designer toiletries and hair dryers.Amenities Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You can take advantage of recreational amenities such as an indoor pool, a spa tub, and a sauna. Additional amenities at this hotel include concierge services, babysitting/childcare (surcharge), and gift shops/newsstands. Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's room service (during limited hours). Quench your thirst with your favorite drink at the bar/lounge. Featured amenities include a business center, express check-in, and complimentary newspapers in the lobby. Self parking (subject to charges) is available onsite.
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Near North Side
160 East Pearson Street at Water Tower Place
Chicago, IL 60611
Rooms & Rates
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User Highlights
9.2
Excellent
Location
"Fabulous places to eat" "Impeccable location"
98% liked the proximity to shopping.
98% liked the proximity to sightseeing.
Service
"Exemplary staff" "Attentive staff"
97% found the staff to be very friendly.
50% said the reception staff was ok.
Wellness
"The best massage" "The best hotel gym"
top-notch fitness area, thought 95%.
Room
"Superb view from room" "Fantastic view of Lake"
96% thought the view was good.
78% said the beds were comfortable.
Food
"Complimentary birthday cake" "Great dinner"
93% loved the menu selection.
Yummy desserts, said 100%.
Breakfast
"Eggs cooked to perfection" "The best eggs Benedict"
WiFi
"Charge us for internet" "Good internet"
Bar
"Bad Martini" "Bad wine"
Alcoholic drinks were awful, according to 67%.
Value
"Expensive meal" "Over priced Marriott"

Good to know...

Great view
Great shopping
Pleasant entrance area
Bathroom could be optimized
Expert Reviews
Fodor's
Shoppers, get ready: the sophisticated and comfortable Ritz-Carlton has indoor access to the Water Tower Place shopping mall and is close to many high-end boutiques.
Travel + Leisure
Situated directly above Water Tower Place, the Ritz-Carlton has an Art Nouveau—inspired lobby with a dramatic marble fountain and wall-to-wall windows framing views of the city below.
Forbes Travel Guide
Ritz-Carlton and Four Seasons properties are some of the best in the world, so imagine the level of luxury and service in Chicago where the two giants combine brands at the Ritz-Carlton Chicago.
Hotel Information
Features
Air-conditioned
Bar or Lounge
Business Center
Child Activities
Child Care
Concierge
Fitness Center
Free Parking
Free Wifi
Golf
Handicap
No Smoking
Pets Allowed
Pool
Restaurant
Spa or Sauna
Details
Check-In
From 4:00pm*must be 18 or older to check-in
Check-Out
Until 12:00pm
# of Rooms
434
Fees
Add-ons
  • Pet Fee: USD 100 per pet, per stay
  • Internet Fee: USD 14.95 per night (rates may vary)
  • Parking Fee: USD 48.00 per day
  • Rollaway Bed Fee: USD 40 per night
Handicap Accessible
Wheelchair Accessible