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W Chicago - City Center
|1,454 reviews
8.0
Excellent
+1 312-332-1200
Top Amenities
Free Wifi
Free Parking
Pets Allowed
Fitness Center
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Rooms & Rates
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User Highlights
8.0
Excellent
Location
"Close to shopping comfortable room" "Amazing location"
Bar
"Hip bar" "Great service at the bar"
Service
"Wonderful staff" "Warm welcome"
87% found the staff to be very friendly.
58% said the reception staff was ok.
Vibe
"Stylish lobby" "Overall accommodating"
62% considered the lobby entrance to be so-so.
93% said it was a stylish hotel.
Amenities
"Fantastic facility" "Modern decor"
64% thought the building was acceptable.
62% considered the lobby entrance to be so-so.
Cleanliness
"Dingy hallway" "Stained sink"
Only 63% said rooms were clean enough.
Room
"Broken doors" "Cracked wall"
66% said rooms were small.
85% complained about the bathroom.
Breakfast
"The best french toast" "There was no continental breakfast"
WiFi
"Fast wifi" "Free wifi"
66% thought it was overpriced.
Wellness
"Basic cardio" "Gym sucks"
For only 50%, the fitness area was satisfactory.
Value
"Expensive valet parking" "Had to pay for wi-fi"
66% thought it was overpriced.
Comfort
"Tiny sink" "The tiniest water stream"
66% said rooms were small.
70% said the beds were comfortable.
Good to know...
Rooms could be larger
Bathroom could be optimized
Rooms need regular maintenance
Stylish hotel
Hotel Information
Features
Air-conditioned
Bar or Lounge
Business Center
Concierge
Fitness Center
Free Parking
Free Wifi
Handicap
No Smoking
Pets Allowed
Restaurant
Details
Check-In
From 3:00pm*must be 18 or older to check-in
Check-Out
Until 12:00pm
# of Rooms
403
Handicap Accessible
Wheelchair Accessible