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Cleveland Marriott Downtown at Key Tower

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8.6
Excellent
1,309 reviews
+1 216-357-3250

Top Amenities

Free Wifi
Pets Allowed
Fitness Center
Restaurant
With a stay at Cleveland Marriott Downtown at Key Center, you'll be centrally located in Cleveland, just a 4-minute walk from Cleveland Convention Center and 11 minutes by foot from Quicken Loans Arena. This 4-star hotel is 0.7 mi (1.1 km) from Rock and Roll Hall of Fame and 0.3 mi (0.4 km) from Cleveland Arcade. Make yourself at home in one of the 400 guestrooms featuring refrigerators and LCD televisions. Cable programming provides entertainment, and wired and wireless Internet access is available for a surcharge. Private bathrooms with shower/tub combinations feature designer toiletries and hair dryers. Conveniences include phones, as well as laptop-compatible safes and desks.Amenities Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. Additional amenities at this hotel include complimentary wireless Internet access, concierge services, and wedding services. Enjoy American cuisine at Greatroom, one of the hotel's 3 restaurants, or stay in and take advantage of the room service (during limited hours). Wrap up your day with a drink at the bar/lounge. Featured amenities include a business center, express check-out, and complimentary newspapers in the lobby. This hotel has 15 meeting rooms available for events.
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Downtown
1360 West Mall Drive
Cleveland, OH 44115
Rooms & Rates
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User Highlights
8.6
Excellent
Cleanliness
"Clean public areas" "Rooms were clean"
93% said rooms were clean.
100% thought it was clean.
Location
"Amazing environment" "Fantastic location"
Parking was ok, according to 50%.
100% enjoyed the restaurants & bars nearby.
Service
"Phenomenal staff" "Superb staff"
93% found the staff to be very friendly.
70% said the reception staff was great.
Room
"Excellent lake views" "Great double shower"
93% said rooms were clean.
82% said the beds were comfortable.
Breakfast
"No continental breakfast" "The breakfast buffet left a lot to be desired"
64% said the breakfast was too expensive.
WiFi
"You have to pay for Wi-Fi" "Expensive Wifi"
86% said the wifi quality was bad.
69% thought it was overpriced.
Pool
"No swimming pool" "There is no pool"

Good to know...

Pleasant entrance area
Friendly service
Nice building
Clean rooms
Expert Reviews
Rough Guide
This 25-storey hotel has comfortable rooms with superb views and touches of sophistication in their decor, plus a pool, fitness centre and plush lobby.
Gayot
Boasting a prime location overlooking Lake Erie, this hotel provides a contemporary escape.
Fodor's
Attached to Key Tower, the tallest building in Cleveland, this hotel faces the historic Mall "C" and abuts Public Square. Plush accommodations have fantastic views of Lake Erie and the...
Hotel Information
Features
Air-conditioned
Bar or Lounge
Business Center
Concierge
Fitness Center
Free Wifi
Handicap
No Smoking
Pets Allowed
Restaurant
Spa or Sauna
Details
Check-In
From 4:00pm*must be 18 or older to check-in
Check-Out
Until 12:00pm
# of Rooms
400
Fees
Add-ons
  • Internet Fee: USD 14.95 per day (rates may vary)
  • Parking Fee: USD 32.00 per day (in/out privileges)
Handicap Accessible
Wheelchair Accessible