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Mercure Hotel Cologne West

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8.1
Excellent
4,813 reviews
+49 2234 5140

Top Amenities

Free Wifi
Pets Allowed
Pool
Fitness Center
The 4 Star Mercure Hotel Cologne West is located 3 minutes walk away from Marsdorf tram station, from there the centre of the city is reachable within
15 minutes. All of the modern and comfortable rooms are equipped with Wi-Fi and satellite TV and there are spa facilities along with an indoor pool for guests to enjoy. A varied breakfast buffet is available and later on guests are welcome to dine at the Les Cr?ateurs restaurant and terrace which offers local and international dishes.
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Horbeller Str.1
Cologne, 50858
Rooms & Rates
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User Highlights
8.1
Excellent
Service
"Staff are brilliant" "Excellent accommodation and customer service"
96% found the staff to be very friendly.
81% said the reception staff was great.
Bar and Beverages
"Wine was included" "Bar is great"
Delicious alcoholic drinks, according to 78%.
Only 55% were satisfied with the beverage prices.
Cleanliness
"Clean premises" "Rooms are clean and modern"
79% said rooms were clean.
95% thought it was clean.
Breakfast
"Absolutely delicious breakfast" "Decent bath tub, and the breakfast"
87% said the breakfast was too expensive.
Location
"Close to the motorway and tram stop" "Easily reachable by public transport"
Parking was ok, according to 57%.
Easily accessible by car, said 84%.
Pool
"Nice swimming pool" "Pool and gym are small but nice"
Clean pool, said 100%.
WiFi
"No internet access in my first room" "Wifi needs attention"
59% said the wifi quality was bad.
67% thought it was adequately priced.
Room
"Excellent accommodation and customer service" "Ac was loud"
79% said rooms were clean.
Beds were acceptable for 56%.
Food
"No dressing" "Pancakes a welcome"
Only 65% were satisfied with the menu.
86% loved the dining experience.
Wellness Area
"No sauna or steam room" "Pool and gym are small but nice"
63% thought the sauna was ok.
60% didn't like the fitness area.
Comfort
"Towels were small" "They didn't change my bedding"
Beds were acceptable for 56%.
52% said rooms were small.

Good to know...

Great reception
Clean rooms
Friendly service
Bathroom could be optimized
Hotel Information
Features
Air-conditioned
Bar or Lounge
Business Center
Fitness Center
Free Wifi
Golf
Handicap
No Smoking
Pets Allowed
Pool
Restaurant
Spa or Sauna
Details
Check-In
From 3:00pm*must be 18 or older to check-in
Check-Out
Until 12:00pm
# of Rooms
191
Fees
Add-ons
  • Parking Fee: EUR 10 per day (in/out privileges)
  • Pet Fee: EUR 10 per pet, per night
  • Breakfast Fee: EUR 19 per person (approximately)
Handicap Accessible
Wheelchair Accessible