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Best Western Heritage Inn

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7.6
Good
595 reviews
+1 925-686-4466

Top Amenities

Free Wifi
Free Parking
Free Breakfast
Pets Allowed
Located in Concord, Best Western Plus Heritage Inn is convenient to Newhall Community Park and Markham Regional Arboretum. This hotel is within the vicinity of Sleep Train Pavilion and Waterworld California. Make yourself at home in one of the 121 air-conditioned rooms featuring refrigerators and microwaves. Complimentary wireless Internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include complimentary newspapers and coffee/tea makers, and housekeeping is provided daily. Enjoy a range of recreational amenities, including a spa tub, a sauna, and a seasonal outdoor pool. A complimentary continental breakfast is included. Featured amenities include a business center, complimentary newspapers in the lobby, and a 24-hour front desk. Planning an event in Concord? This hotel has facilities measuring 2900 square feet (261 square meters), including a meeting room. Free self parking is available onsite.
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4600 Clayton Rd
Concord, CA 94521-7644
Rooms & Rates
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User Highlights
7.6
Good
Location
"Close to shopping" "Excellent location"
Parking was ok, according to 58%.
100% enjoyed the restaurants & bars nearby.
WiFi
"Free Wi-fi" "Good wi-fi"
55% thought the wifi quality was ok.
Pool
"Pool was open" "Lovely pool"
Clean pool, said 100%.
Service
"Attentive staff" "Staff at front desk outstanding"
82% found the staff to be very friendly.
90% thought the service was very professional.
Breakfast
"Free Continental breakfast" "Freshly cooked breakfast"
100% were happy with the price of the breakfast.
Room
"No fan in the room" "A/C did not work"
Only 63% said rooms were clean enough.
79% complained about the bathroom.
Comfort
"Pillows were small" "No fan in the room"
81% thought rooms were spacious.
69% thought it was too noisy.
Wellness Area
"Hot tub out of order" "Jacuzzi was not working"

Good to know...

Could be quieter
Spacious rooms
Bathroom could be optimized
Rooms need regular maintenance
Hotel Information
Features
Air-conditioned
Bar or Lounge
Business Center
Fitness Center
Free Breakfast
Free Parking
Free Wifi
Handicap
No Smoking
Pets Allowed
Pool
Restaurant
Details
Check-In
From 3:00pm*must be 18 or older to check-in
Check-Out
Until 11:00am
# of Rooms
121
Fees
Required
  • Cleaning Deposit: USD 100 per stay
Handicap Accessible
Wheelchair Accessible