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Hotel Mercure Paris La Défense

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7.4
Good
6,059 reviews
+33 825 80 27 27

Top Amenities

Free Wifi
Pets Allowed
Fitness Center
Child Care
With a stay at Hotel Mercure Paris La Défense in Courbevoie (Quartier Cœur de Ville), you'll be within a 15-minute drive of Grande Arche and Palais des Congres de Paris. Featured amenities include a computer station, express check-out, and complimentary newspapers in the lobby. Event facilities at this hotel consist of conference space and meeting rooms. Self parking (subject to charges) is available onsite.
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18-30 Rue Baudin Place Charras
Courbevoie, 92400
Rooms & Rates
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User Highlights
7.4
Good
Service
"Manager on duty apologized" "Staff on reception were exceptional"
84% said the reception staff was great.
83% thought the service was very professional.
Location
"Close to shops and the metro" "Excellent location"
88% liked the proximity to sightseeing.
Not enough parking facilities, according to 74%.
Cleanliness
"Sparkling white duvet covers and pillowcases" "Hotel rooms are comfortable and clean"
Only 68% said rooms were clean enough.
61% thought the cleanliness of the hotel was average.
Breakfast
"Overcharged for breakfast at the hotel" "Breakfast was a disaster"
81% said the breakfast was too expensive.
Room
"Clogged and ineffective at room" "Terrible temperature control"
84% complained about the bathroom.
Beds were acceptable for 63%.
Food
"Not a lot of fruit" "Salad chicken was dry"
Only 55% were satisfied with the menu.
For 51%, the dining experience was not enjoyable.
Comfort
"Mattress which was much too hard and uncomfortable" "Bed was broken"
Beds were acceptable for 63%.
57% thought it was too noisy.
Vibe
"The smell of the hallway carpets" "Carpet looks old"
80% criticized the unstylish hotel.
70% enjoyed the friendly atmosphere.
WiFi
"A problem with your computer" "Internet was so poor"
82% said the wifi quality was bad.
Bar and Beverages
"Barman was rude" "Beer tasted bad"
Bar service was unacceptable, according to 64%.
Value for money
"The place is tired and hugely expensive" "Bill was incorrect"
81% said the breakfast was too expensive.
The price was too high for 91%.
Amenities
"Thin outside walls" "Smell in the corridor on the 9th floor"
70% thought the building wasn't nice.
88% complained about the elevator.

Good to know...

Rooms need regular maintenance
Bathroom could be optimized
Great reception
Could be quieter
Hotel Information
Features
Air-conditioned
Bar or Lounge
Business Center
Child Care
Concierge
Fitness Center
Free Wifi
Handicap
No Smoking
Pets Allowed
Restaurant
Details
Check-In
From 12:00pm*must be 18 or older to check-in
Check-Out
Until 12:00pm
# of Rooms
507
Fees
Required
  • Local Tax: EUR 3.10 per person, per night
Add-ons
  • Parking Fee: EUR 16 per day
  • Pet Fee: EUR 14 per pet, per night
  • Breakfast Fee: EUR 18.90 per person (approximately)
Handicap Accessible
Wheelchair Accessible