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Crowne Plaza Dallas Downtown

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7.0
Good
2,448 reviews
+1 214-742-5678

Top Amenities

Free Wifi
Pets Allowed
Pool
Fitness Center
With a stay at Crowne Plaza Hotel Dallas Downtown, you'll be centrally located in Dallas, just a 5-minute walk from Dallas World Aquarium and 6 minutes by foot from Sixth Floor Museum. This hotel is 0.4 mi (0.7 km) from Kay Bailey Hutchison Convention Center and 0.4 mi (0.6 km) from Dealey Plaza. Make yourself at home in one of the 291 air-conditioned rooms featuring refrigerators. Complimentary wireless Internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have shower/tub combinations and hair dryers. Conveniences include phones, as well as desks and coffee/tea makers.Amenities Don't miss out on the many recreational opportunities, including a nightclub, an outdoor pool, and a fitness center. Additional amenities at this hotel include complimentary wireless Internet access, concierge services, and gift shops/newsstands. Guests can get around on the complimentary shuttle, which operates within 3.00 mi. Enjoy American cuisine at THRIVE Restaurant, a restaurant which features a bar, or stay in and take advantage of the room service (during limited hours). Buffet breakfasts are available daily from 6:30 AM to 10 AM for a fee. Featured amenities include a 24-hour business center, limo/town car service, and express check-in. Planning an event in Dallas? This hotel has facilities measuring 27444 square feet (2550 square meters), including a conference center. Self parking (subject to charges) is available onsite.
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Main Street District
1015 Elm Street
Dallas, TX 75202
Rooms & Rates
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User Highlights
7.0
Good
Location
"Near all attractions" "Location was fantastic"
Not enough parking facilities, according to 53%.
99% liked the proximity to sightseeing.
Bar and Beverages
"Bar restaurant outdated" "Including bar"
Lovely bar service, according to 91%.
Service
"Thanks to staff" "Rude desk guy"
76% found the staff to be very friendly.
65% said the reception staff was ok.
Room
"Thin bed sheets" "Rugs torn up"
51% said rooms were dirty.
80% complained about the bathroom.
Food
"Free appetizer" "Bacon was old"
For 84%, the dining experience was not enjoyable.
Only 60% were satisfied with the menu.
WiFi
"No USB" "Internet doesn't work"
73% said the wifi quality was bad.
Comfort
"A/C was very noisy" "Air conditioner didn’t work"
Beds were acceptable for 66%.
63% said rooms were small.
Pool
"Pool chairs are old" "Dirty pool area"
Dirty pool, said 89%.
Cleanliness
"Hallways upstairs smelled funny" "Dirty carpet"
51% said rooms were dirty.
69% thought it was rather dirty.
Breakfast
"Hotel breakfast expensive" "No coffee cups"
58% said the breakfast was too expensive.
Vibe
"Outdated hallways" "Bar restaurant outdated"
86% criticized the unstylish hotel.
For 68%, the lobby entrance was sub-standard.
Amenities
"Very old facilities" "Vending machines don't work"
72% thought the building wasn't nice.
For 68%, the lobby entrance was sub-standard.

Good to know...

Furniture needs more attention
Hotel could use some updating
Rooms need regular maintenance
Rooms could be cleaner
Hotel Information
Features
Air-conditioned
Bar or Lounge
Business Center
Concierge
Fitness Center
Free Wifi
Golf
Handicap
No Smoking
Pets Allowed
Pool
Restaurant
Details
Check-In
From 3:00pm*must be 18 or older to check-in
Check-Out
Until 12:00pm
# of Rooms
291
Fees
Required
  • Deposit: USD 50.00 per night
Add-ons
  • Parking Fee: USD 18.00 per night (in/out privileges)
  • Pet Fee: USD 40.00 per pet, per day
  • Late Check-out Fee: USD 25.00 (subject to availability)
  • Breakfast Fee: between USD 6 and USD 15 per person (approximately)
  • Pet Deposit: USD 40 per stay
Handicap Accessible
Wheelchair Accessible