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Crowne Plaza Dallas Downtown

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7.0
Good
2,919 reviews
+1 214-742-5678

Top Amenities

Free Wifi
Pets Allowed
Pool
Fitness Center
With a stay at Crowne Plaza Hotel Dallas Downtown, you'll be centrally located in Dallas, just a 4-minute walk from Dallas World Aquarium and 6 minutes by foot from Sixth Floor Museum. Featured amenities include a 24-hour business center, limo/town car service, and express check-in. Planning an event in Dallas? This hotel has facilities measuring 27444 square feet (2550 square meters), including a conference center. Self parking (subject to charges) is available onsite.
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Main Street District
1015 Elm Street
Dallas, TX 75202
Rooms & Rates
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User Highlights
7.0
Good
Location
"Great city" "Wonderful location"
Not enough parking facilities, according to 54%.
99% liked the proximity to sightseeing.
Service
"Staff was excellent" "Rude desk guy"
75% found the staff to be very friendly.
58% said the reception staff was ok.
Bar
"No brandy" "Bar restaurant outdated"
Lovely bar service, according to 78%.
Room
"Rugs torn up" "Wallpaper was peeling off"
52% said rooms were dirty.
82% complained about the bathroom.
Food
"Supper friendly" "Free lunch buffet"
For 77%, the dining experience was not enjoyable.
Only 63% were satisfied with the menu.
Breakfast
"Hotel breakfast expensive" "No coffee cups"
Breakfast prices were ok, according to 53%.
Comfort
"There was no exhaust fan" "Tiny window"
Beds were acceptable for 69%.
57% said rooms were small.
WiFi
"NO USB" "In-room Wi-Fi doesn't work"
76% said the wifi quality was bad.
Cleanliness
"Smelly hallways" "Grimy carpets"
52% said rooms were dirty.
66% thought it was rather dirty.
Amenities
"Noisy corridors" "Loud construction"
67% thought the building wasn't nice.
For 71%, the lobby entrance was sub-standard.
Vibe
"Lobby fool you" "Unsafe feeling"
84% criticized the unstylish hotel.
For 71%, the lobby entrance was sub-standard.

Good to know...

Hotel could use some updating
Could be quieter
Rooms could be cleaner
Rooms need regular maintenance
Hotel Information
Features
Air-conditioned
Bar or Lounge
Business Center
Concierge
Fitness Center
Free Wifi
Golf
Handicap
No Smoking
Pets Allowed
Pool
Restaurant
Details
Check-In
From 3:00pm*must be 18 or older to check-in
Check-Out
Until 12:00pm
# of Rooms
291
Fees
Required
  • Deposit: USD 50.00 per night
Add-ons
  • Parking Fee: USD 18.00 per night (in/out privileges)
  • Pet Fee: USD 40.00 per pet, per day
  • Late Check-out Fee: USD 25.00 (subject to availability)
  • Breakfast Fee: between USD 6 and USD 15 per person (approximately)
  • Pet Deposit: USD 40 per stay
Handicap Accessible
Wheelchair Accessible