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Sidney James Mountain Lodge
|2,885 reviews
7.7
Good
+1 865-436-7851
Top Amenities
Free Wifi
Free Parking
Pets Allowed
Pool
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User Highlights
7.7
Good
Pool
"Indoor pool was amazing" "Beautiful inside pool"
Only 61% thought the pool was clean.
Service
"Staff was excellent" "Wonderful people at front desk"
79% said the reception staff was great.
Only 69% thought the service was professional.
Location
"Excellent surroundings" "Close to hiking trails"
City centre within easy reach, said 88%.
Not enough parking facilities, according to 88%.
Food
"Not the cleanest place to eat" "No appetizers"
For 89%, the dining experience was not enjoyable.
The price was too high for 78%.
Room
"Carpet in room torn" "Filthy pillowcase"
56% said rooms were dirty.
95% thought they were poorly maintained.
Cleanliness
"Outside pool dirty" "Filthy pillowcase"
56% said rooms were dirty.
54% thought the cleanliness of the hotel was average.
Comfort
"Toilet too small" "Mattresses were worn out"
64% didn't like the uncomfortable beds.
Only 51% said rooms were big enough.
Amenities
"Snack machines not working" "There was no overhead lighting"
61% thought the building wasn't nice.
87% thought the facilities needed updating.
Breakfast
"No Continental breakfast" "No complimentary breakfast"
76% were happy with the price of the breakfast.
Vibe
"Outdated furnishings" "Feeling violated"
82% criticized the unstylish hotel.
56% didn't like the unstylish hotel.
Bar and Beverages
"No bar"
WiFi
"No internet" "Wi fi didn't work"
94% said the wifi quality was bad.
Good to know...
Hotel could use some updating
Rooms in need of an update
Rooms need regular maintenance
Hotel Information
Features
Air-conditioned
Free Parking
Free Wifi
Handicap
No Smoking
Pets Allowed
Pool
Restaurant
Spa or Sauna
Details
Check-In
From 3:00pm*must be 18 or older to check-in
Check-Out
Until 11:00am
# of Rooms
186
Fees
Add-ons
- Pet Fee: USD 10.00 per pet, per night
Handicap Accessible
Wheelchair Accessible