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Russ Hill Hotel

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6.2
Good
2,971 reviews
+44 871 222 0063

Top Amenities

Free Wifi
Free Parking
Airport Shuttle
Restaurant
Set in nine acres of countryside, the Russ Hill Hotel is just 4 miles from London Gatwick Airport and offers value overnight accommodation before or after Gatwick flights. All 190 bedrooms have an ensuite bathroom, television, telephone, tea and coffee making facilities and hairdryer. The hotel's Rusper Restaurant serves typical English dishes. Light snacks and a wide range of drinks are served in the Garden Lounge Bar. An airport shuttle operates to and from the airport (payable).
As of the 2nd June 2015 transfers to and from the airport are by taxi and cost approx. ?9.00 each way. Please contact hotel for details
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Charlwood
Gatwick, RH60EL
Rooms & Rates
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User Highlights
6.2
Good
Value for money
"Excellent price" "Cheap place to park"
73% thought it was a great value.
The price was too high for 53%.
Location
"Cheap place to park" "Location is perfect for"
Parking was ok, according to 56%.
Good access to the airport, said 94%.
Breakfast
"Excellent brekfast" "No coffee cups"
89% said the breakfast was too expensive.
Service
"Rude staff in the bar" "Rude staff"
Only 57% found the staff to be friendly enough.
53% said the reception staff was ok.
Food
"Paid for dinner" "Steak inedible"
The price was too high for 53%.
For 73%, the dining experience was not enjoyable.
WiFi
"Poor internet access" "Free wifi"
88% said the wifi quality was bad.
73% thought it was a great value.
Cleanliness
"Soiled bed linen" "Dirty towels"
60% said rooms were dirty.
70% said the bathroom was dirty.
Amenities
"No outdoor space" "Dated decor"
62% thought the building wasn't nice.
67% considered the lobby entrance to be so-so.
Room
"Toilet did not flush properly" "Broken AC"
59% didn't like the uncomfortable beds.
60% said rooms were dirty.
Bar and Beverages
"No pub" "Rum terrible"
Bar service was unacceptable, according to 52%.
90% thought beverage prices were a great value.
Comfort
"Broken AC" "Soiled bed linen"
59% didn't like the uncomfortable beds.
77% said rooms were small.
Vibe
"Mattress was old" "Toilet seat was old"
95% criticized the unstylish hotel.
63% didn't like the unstylish hotel.

Good to know...

Hotel could use some updating
Rooms in need of an update
Rooms need regular maintenance
Beds need improvement
Hotel Information
Features
Airport Shuttle
Bar or Lounge
Free Parking
Free Wifi
Handicap
Restaurant
Details
Check-In
From 2:00pm*must be 18 or older to check-in
Check-Out
Until 11:00am
# of Rooms
190
Fees
Add-ons
  • Rollaway Bed Fee: GBP 10.00 per night
  • Internet Fee: GBP 7 per 24-hour period (rates may vary)
  • Airport Shuttle Fee: GBP 9.00 per vehicle (one-way)
  • Breakfast Fee: GBP 10.50 for adults and GBP 5.25 for children (approximately)
Smoking
Some smoking-allowed rooms
Handicap Accessible
Wheelchair Accessible