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Homewood Suites by Hilton Richmond-West End/Innsbrook

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8.1
Excellent
258 reviews
+1 804-217-8000

Top Amenities

Free Wifi
Free Parking
Free Breakfast
Pool
Located in Glen Allen, Homewood Suites by Hilton Richmond-West End/Innsbrook is close to Children's Museum of Richmond and Short Pump Town Center. Featured amenities include a 24-hour business center, express check-out, and a 24-hour front desk. Planning an event in Glen Allen? This aparthotel features 768 square feet (69 square meters) of event facilities. Free self parking is available onsite.
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4100 Innslake Drive
Glen Allen, VA 23060
Rooms & Rates
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User Highlights
8.1
Excellent
Service
"Staff excellent" "Staff was very friendly"
98% found the staff to be very friendly.
92% said the reception staff was great.
Breakfast
"Free hot breakfast" "Excellent breakfast"
100% were happy with the price of the breakfast.
Value for money
"Free cribs" "Good value"
100% were happy with the price of the breakfast.
Location
"Close to shopping" "Close to major highways"
100% liked the proximity to shopping.
Room
"Plenty of closet space" "Lack of towels"
Only 53% said rooms were clean enough.
76% thought they were poorly maintained.
Cleanliness
"Clean cheap hotel" "Mildew smell in the room"
Only 53% said rooms were clean enough.
57% thought the cleanliness of the hotel was average.
WiFi
"Spotty internet"
Amenities
"Kinda old interior" "Broken entry"
55% thought the building wasn't nice.
64% considered the lobby entrance to be so-so.

Good to know...

Rooms need regular maintenance
TV needs to be updated
Good kitchenette
Spacious rooms
Hotel Information
Features
Air-conditioned
Business Center
Fitness Center
Free Breakfast
Free Parking
Free Wifi
Handicap
Kitchenette
Pool
Restaurant
Details
Check-In
From 3:00pm*must be 18 or older to check-in
Check-Out
Until 12:00pm
# of Rooms
123
Smoking
Some smoking-allowed rooms
Handicap Accessible
Wheelchair Accessible
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