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JW Marriott Grand Rapids

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9.1
Excellent
1,507 reviews
+1 616-242-1500

Top Amenities

Free Wifi
Free Parking
Pool
Fitness Center
With a stay at JW Marriott Hotel Grand Rapids in Grand Rapids (Heartside), you'll be within a 5-minute drive of Van Andel Arena and Public Museum of Grand Rapids. This 4-star hotel is 0.9 mi (1.5 km) from Downtown Market and 3.7 mi (6 km) from DeltaPlex Arena and Conference Center. Make yourself at home in one of the 337 air-conditioned rooms featuring refrigerators and minibars. Smart televisions with cable programming provide entertainment, while complimentary wireless Internet access keeps you connected. Private bathrooms with separate bathtubs and showers feature designer toiletries and hair dryers. Conveniences include phones, as well as safes and desks.Amenities Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You're sure to appreciate the recreational amenities, including an indoor pool, a spa tub, and a sauna. This hotel also features complimentary wireless Internet access, concierge services, and gift shops/newsstands. Enjoy a meal at the restaurant or snacks in the coffee shop/café. The hotel also offers 24-hour room service. Wrap up your day with a drink at the bar/lounge. Full breakfasts are available for a fee. Featured amenities include a 24-hour business center, limo/town car service, and express check-in. Planning an event in Grand Rapids? This hotel features 1428 square feet (129 square meters) of event facilities. Self parking (subject to charges) is available onsite.
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Heartside
235 Louis Street NW
Grand Rapids, MI 49503
Rooms & Rates
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User Highlights
9.1
Excellent
Service
"Professional and friendly staff" "Great hosts"
96% found the staff to be very friendly.
93% thought the service was very professional.
Cleanliness
"Clean hotel" "Clean bathroom"
91% said rooms were clean.
97% thought it was clean.
Pool
"Pool fantastic" "Nice pool area"
Room
"Immaculate rooms" "Bathroom was amazing"
99% thought the view was good.
75% were happy with the bathroom.
Vibe
"Excellent atmosphere" "Enjoyable experience"
85% enjoyed the friendly atmosphere.
64% considered the lobby entrance to be so-so.
Amenities
"Excellent banquet facility" "Amazing venue"
88% thought the building was wonderful.
64% considered the lobby entrance to be so-so.
Location
"Great place to visit" "Fantastic location"
Parking was ok, according to 58%.
97% liked the proximity to sightseeing.
Wellness Area
"Great gym" "Good workout room"
top-notch fitness area, thought 90%.
100% loved the sauna.
Breakfast
"Excellent made-to-order omelets" "Made to order omelettes"
Value for money
"High room rate" "Pricey hotel"
The price was too high for 60%.

Good to know...

Great view
Impressive bathroom
Friendly service
Friendly atmosphere
Hotel Information
Features
Air-conditioned
Bar or Lounge
Business Center
Concierge
Fitness Center
Free Parking
Free Wifi
Handicap
No Smoking
Pool
Restaurant
Spa or Sauna
Details
Check-In
From 4:00pm*must be 18 or older to check-in
Check-Out
Until 11:00am
# of Rooms
337
Fees
Add-ons
  • Parking Fee: USD 19.00 per day
  • Breakfast Fee: USD 19 for adults and USD 8 for children (approximately)
Handicap Accessible
Wheelchair Accessible