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Mercure Hotel Hamburg City

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8.3
Excellent
3,739 reviews
+49 40 236380

Top Amenities

Free Wifi
Pets Allowed
Fitness Center
Restaurant
In the heart of the Hanseatic city: The 4-star Mercure Hotel Hamburg City has 186 air-conditioned rooms with free WIFI. Enjoy relaxing moments in our sauna or experience the unique KAI 10 floating event and meeting facility. The hotel offers 10 further meeting rooms. Arrival: The main train station is 0.9 miles (1.5 km) away, the airport 7.5 miles (12 km) away. By car, take the A1 or A7 highway and benefit from our garage. The hotel is just a few minutes' walk from the S-Bahn.
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Amsinckstr. 53
HAMBURG, 20097
Rooms & Rates
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User Highlights
8.3
Excellent
Service
"Hotel staff fantastic" "Very personable and attentive staff"
98% found the staff to be very friendly.
89% said the reception staff was great.
Breakfast
"Breakfast was excellent" "Bar area and breakfast was fine"
94% said the breakfast was too expensive.
Location
"Close to U-Bahn" "Near to the city center"
Not enough parking facilities, according to 53%.
City centre within easy reach, said 86%.
Cleanliness
"Hotel lobby clean" "Clean rooms"
77% said rooms were clean.
94% thought it was clean.
Room
"Complementary drinks in the mini bar" "Shower excellent"
77% said rooms were clean.
Beds were acceptable for 67%.
WiFi
"Skype calls got stuck frequently" "Free internet connection is very spotty"
64% said the wifi quality was bad.
100% thought it was a great value.
Amenities
"All facilities available" "Hotel lobby clean"
56% thought the building was acceptable.
82% complained about the elevator.
Value for money
"Garage expensive" "Pricey mini bar"
94% said the breakfast was too expensive.
100% thought it was a great value.

Good to know...

Friendly service
Great reception
Clean rooms
Bathroom could be optimized
Hotel Information
Features
Air-conditioned
Bar or Lounge
Business Center
Concierge
Fitness Center
Free Wifi
Handicap
No Smoking
Pets Allowed
Restaurant
Spa or Sauna
Details
Check-In
From 3:00pm*must be 18 or older to check-in
Check-Out
Until 12:00pm
# of Rooms
187
Fees
Add-ons
  • Parking Fee: EUR 18.00 per day
  • Pet Fee: EUR 15 per pet, per night
  • Breakfast Fee: EUR 20 for adults and EUR 10 for children (approximately)
Handicap Accessible
Wheelchair Accessible