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Sofitel Hamburg Alter Wall Hotel

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8.5
Excellent
6,311 reviews
+49 40 369500

Top Amenities

Free Wifi
Free Parking
Pets Allowed
Pool
This luxury Hamburg hotel which rests by a quiet canal in the historic part of Hamburg is an ideal place to stay over any leisure or business travel. Near Alster Lake Sofitel Hamburg Alter Wall is a harmonious union of high function and contemporary decor. All 223 fashionable rooms feature marble bathrooms, Wi-Fi, and 24 hour room service. As in every Sofitel brand Hotel room, guests will find an excelled MyBed, and warm and professional service. Hotels Seagull Spa is a destination for those guests who wish to experience a world of soothing relaxation and fantastic chill-out after a busy day. Inside this 5-star hotel guests will also have a chance to taste international dishes at Ticino Restaurant and linger with a drink on the sunny canal-side terrace. Additionally hotel offers Clefs d'Or concierge service, currency exchange. Babysitting and is pets friendly-as pets are allowed ( surcharge). This is an unforgettable luxury accommodation experience in Hamburg city center
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Alter Wall 40
Hamburg, 20457
Rooms & Rates
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User Highlights
8.5
Excellent
Location
"Superb location" "I loved the location as well as the hotel services"
Not enough parking facilities, according to 62%.
City centre within easy reach, said 100%.
Breakfast
"Buffet breakfast excellent" "Extraordinary delicious breakfast buffet"
83% said the breakfast was too expensive.
Pool
"Great swimming pool and general facilities" "Good pool"
Only 50% thought the pool was clean.
Service
"Thoughtful and friendly staff" "Restaurant staff who were very attentive and fun"
90% found the staff to be very friendly.
65% said the reception staff was ok.
Room
"Perfect climate control" "Gorgeous bathroom"
75% said the beds were comfortable.
Only 59% said rooms were big enough.
Wellness Area
"Gym and spa facilities were excellent" "SPA area is wonderful and it smells good"
57% were unhappy with the sauna.
top-notch fitness area, thought 79%.
WiFi
"Free wi-fi" "High speed internet access"
57% said the wifi quality was bad.
86% thought it was a great value.
Cleanliness
"Everything was spotless" "I enjoyed the clean, well maintained facilities"
Only 67% said rooms were clean enough.
75% thought it was clean.
Value for money
"Restaurant is over priced" "Paying for internet"
83% said the breakfast was too expensive.
The price was too high for 58%.

Good to know...

Professional service
Comfortable beds
Friendly service
Rooms need regular maintenance
Expert Reviews
Frommer's
For both the business traveler and the vacationer, it is a good choice for supreme comfort.
Fodor's
Behind the facade of a centrally located, former Deutsche Post building hides the sleek décor and famously comfortable beds of one of the city's finest business hotels.
The Telegraph
One of Hamburg’s most dependable luxury hotels, the Sofitel Alter Wall offers a comprehensive experience, a surprisingly contemporary interior and high-standard designer rooms. A couple...
Hotel Information
Features
Air-conditioned
Bar or Lounge
Business Center
Child Care
Concierge
Fitness Center
Free Parking
Free Wifi
Golf
Handicap
No Smoking
Pets Allowed
Pool
Restaurant
Spa or Sauna
Details
Check-In
From 3:00pm*must be 18 or older to check-in
Check-Out
Until 12:00pm
# of Rooms
241
Fees
Add-ons
  • Parking Fee: EUR 26 per day
  • Pet Fee: EUR 25 per pet, per night
  • Breakfast Fee: EUR 32 per person (approximately)
Handicap Accessible
Wheelchair Accessible