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Sofitel Hamburg Alter Wall Hotel

6,311 reviews
+49 40 369500

Top Amenities

Free Wifi
Free Parking
Pets Allowed

Stylish and French-Influenced Modern German Hotel

Chic Five-Star Waterfront Hotel in Hamburg

The Sofitel Hamburg Alter Wall is an extremely popular five-star hotel built on the canals of Hamburg, Germany. Like many top-tier hotels in the canal downtown area, it is within walking distance of City Hall and the Monkebergstrasse shopping street. The beloved St. Michaelis Church is less than a mile away. This stunning church has a tall clock tower and beautiful interior and is a must-see for first-time travelers to Hamburg.

Turkish Baths at On-site Seagull Spa

Not only is the Sofitel Hamburg Alter Wall a prime example of luxury, but it offers a rare feature among hotels in any category: a spa that accepts children. The Seagull Spa accepts children under 12 years old from 10 AM to 12 PM and from 2 PM to 4 PM daily, so you can take your well-behaved children to a place that caters to them. While other hotels are content to help you get away from your children for a surcharge, this Accor brand hotel is a place to bond with your kids while enjoying luxurious treatments.

To dine on site, guests should try Ticino, a dinner-only restaurant serving fusion dishes inspired by cultures all over the world. If you're interested in French food, Bistro du Sofitel is open weekdays for lunch. There's also a café, lounge, and buffet breakfast every morning from 6:00 AM to 11:00 AM, and room service is available 24 hours a day.

Choose Rooms Facing the City or Canal

Once guests get to their modern, elegantly designed room, dock an iPod to play some music, put on a complimentary bathrobe and twist open some Evian water, it becomes clear what a deal this hotel is. The marble bathrooms have separate showers and tubs, a step above the typical shower/tub combination. Wi-Fi is free in public areas and rooms, and wired internet is also available for a small fee.

The Bottom Line

If you can't get a good room and flight combination or save money in some other way, there are plenty of cheaper hotels away from the canal area. There are a handful of five-star hotels like the Sofitel Hamburg Alter Wall and the Steigenberger Hotel Hamburg. Choosing the right one can be tricky, but the kid-friendly spa means the Sofitel is a great spot for families seeking an upscale experience in a beautiful and modern environment.

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Alter Wall 40
Hamburg, 20457
Rooms & Rates
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User Highlights
"Superb location" "I loved the location as well as the hotel services"
Not enough parking facilities, according to 62%.
City centre within easy reach, said 100%.
"Buffet breakfast excellent" "Extraordinary delicious breakfast buffet"
83% said the breakfast was too expensive.
"Great swimming pool and general facilities" "Good pool"
Only 50% thought the pool was clean.
"Thoughtful and friendly staff" "Restaurant staff who were very attentive and fun"
90% found the staff to be very friendly.
65% said the reception staff was ok.
"Perfect climate control" "Gorgeous bathroom"
75% said the beds were comfortable.
Only 59% said rooms were big enough.
Wellness Area
"Gym and spa facilities were excellent" "SPA area is wonderful and it smells good"
57% were unhappy with the sauna.
top-notch fitness area, thought 79%.
"Free wi-fi" "High speed internet access"
57% said the wifi quality was bad.
86% thought it was a great value.
"Everything was spotless" "I enjoyed the clean, well maintained facilities"
Only 67% said rooms were clean enough.
75% thought it was clean.
Value for money
"Restaurant is over priced" "Paying for internet"
83% said the breakfast was too expensive.
The price was too high for 58%.

Good to know...

Professional service
Comfortable beds
Friendly service
Rooms need regular maintenance
Expert Reviews
For both the business traveler and the vacationer, it is a good choice for supreme comfort.
Behind the facade of a centrally located, former Deutsche Post building hides the sleek décor and famously comfortable beds of one of the city's finest business hotels.
The Telegraph
One of Hamburg’s most dependable luxury hotels, the Sofitel Alter Wall offers a comprehensive experience, a surprisingly contemporary interior and high-standard designer rooms. A couple...
Hotel Information
Bar or Lounge
Business Center
Child Care
Fitness Center
Free Parking
Free Wifi
No Smoking
Pets Allowed
Spa or Sauna
From 3:00pm*must be 18 or older to check-in
Until 12:00pm
# of Rooms
  • Parking Fee: EUR 26 per day
  • Pet Fee: EUR 25 per pet, per night
  • Breakfast Fee: EUR 32 per person (approximately)
Handicap Accessible
Wheelchair Accessible