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Steigenberger Hotel Hamburg

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8.4
Excellent
4,316 reviews
+49 40 368060

Top Amenities

Free Wifi
Pets Allowed
Fitness Center
Child Care
A stay at Steigenberger Hotel Hamburg places you in the heart of Hamburg, within a 5-minute walk of Neuer Wall and Bleichenhof-Passage Hamburg. Featured amenities include a 24-hour business center, express check-out, and complimentary newspapers in the lobby. Planning an event in Hamburg? This hotel features 431 square feet (40 square meters) of event facilities. Self parking (subject to charges) is available onsite.
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Heiligengeistbruecke 4
Hamburg, 20459
Rooms & Rates
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User Highlights
8.4
Excellent
Location
"Wonderful position in the city" "Perfect position"
City centre within easy reach, said 97%.
Not enough parking facilities, according to 58%.
Service
"Welcome brilliant" "Wonderful staff"
93% found the staff to be very friendly.
82% thought the service was very professional.
Breakfast
"Fabulous breakfast" "Fantastic breakfast"
89% said the breakfast was too expensive.
Cleanliness
"Clean linens" "Towel not changed"
Only 67% said rooms were clean enough.
76% thought it was clean.
Comfort
"Clean linens" "Separate toilet"
89% thought rooms were spacious.
Beds were acceptable for 54%.
Room
"Aircon didn't work" "AC didn’t work"
72% complained about the bathroom.
89% thought rooms were spacious.
WiFi
"Slow internet connection" "No signal"
82% said the wifi quality was bad.
67% thought it was adequately priced.
Vibe
"Aged interior" "Poor decoration"
90% criticized the unstylish hotel.
80% enjoyed the friendly atmosphere.
Value
"Parking fee too expensive" "Cheap mattress"
89% said the breakfast was too expensive.
67% thought it was adequately priced.

Good to know...

Rooms in need of an update
Hotel could use some updating
Friendly service
Spacious rooms
Hotel Information
Features
Air-conditioned
Bar or Lounge
Business Center
Child Care
Concierge
Fitness Center
Free Wifi
Handicap
No Smoking
Pets Allowed
Restaurant
Spa or Sauna
Details
Check-In
From 3:00pm*must be 18 or older to check-in
Check-Out
Until 12:00pm
# of Rooms
233
Fees
Add-ons
  • Parking Fee: EUR 26.00 per day (in/out privileges)
  • Pet Fee: EUR 25 per pet, per day
  • Rollaway Bed Fee: EUR 45 per night
  • Breakfast Fee: EUR 29.00 per person (approximately)
Handicap Accessible
Wheelchair Accessible