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The Ritz-Carlton, Hong Kong

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9.3
Excellent
4,685 reviews
+852 2263 2263
Located in Donghu and Shenzhen Reservoir, Ritz Carlton Hong Kong is a perfect starting point from which to explore Shenzhen. Featuring a satisfying list of amenities, guests will find their stay at the property a comfortable one. To be found at the property are restaurant, elevator, bar, safety deposit boxes. Each guestroom is elegantly furnished and equipped with handy amenities. The property offers various recreational opportunities. Ritz Carlton Hong Kong combines warm hospitality with a lovely ambiance to make your stay in Shenzhen unforgettable.
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International Commerce Centre, 1 Austin Road West
Hong Kong, 999077
Rooms & Rates
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User Highlights
9.3
Excellent
Wellness
"Free spa" "Including gym"
top-notch fitness area, thought 97%.
Location
"Tourist attractions close to the hotel" "Restaurants outstanding"
95% liked the proximity to shopping.
Easily accessible by car, said 78%.
Vibe
"Stunning ambience" "Enjoyable experience"
92% enjoyed the friendly atmosphere.
95% thought the hotel was luxurious.
Pool
"Big swimming pool" "Wonderful swimming pool"
Service
"Lounge staff superb" "Wonderful wait staff"
97% found the staff to be very friendly.
88% thought the service was very professional.
WiFi
"Free wi-fi speed" "High speed Internet"
50% thought the wifi quality was ok.
Room
"Rooms beautifully appointed" "Phenomenal view"
96% thought the view was good.
57% complained about the bathroom.
Bar
"Lounge staff superb" "Cool cocktails"
Delicious alcoholic drinks, according to 89%.
Only 56% were satisfied with the beverage prices.
Food
"Delicious cake" "Excellent dinner"
Yummy desserts, said 83%.
Only 64% were satisfied with the menu.
Amenities
"Including decorations" "Tennis 24 hours"
79% thought the building was wonderful.
83% enjoyed the lobby entrance.
Cleanliness
"Carpets clean"
Only 66% said rooms were clean enough.
92% thought it was clean.
Breakfast
"Fantastic brunch" "One of the best breakfast buffets"
62% said the breakfast was too expensive.
Comfort
"Luxurious linens" "Big wall"
72% thought rooms were spacious.
79% said the beds were comfortable.
Value
"Free welcome drink" "Free spa"
The price was too high for 56%.
Only 56% were satisfied with the beverage prices.

Good to know...

Great view
Luxurious Hotel
Professional service
Friendly atmosphere
Expert Reviews
Michelin Guide
The highest hotel in the world occupies the top 16 floors of Hong Kong's tallest building; to witness first-hand just how high this feels, head up to the cool ozone bar on the 118th floor.
Gayot
All 312 guest rooms and suites feature Wi-Fi, iPod docking stations and flat-screen TVs, as well as expansive windows overlooking Victoria Harbour, Hong Kong Island and the New Territories.
Travel + Leisure
The clean-lined chocolate and cream furnishings in the 312 rooms keep the focus on the views, which you can observe from between 600-thread count sheets or through complimentary telescopes.