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Crowne Plaza Northwest-Brookhollow

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6.5
Good
812 reviews
+1 713-462-9977

Top Amenities

Free Wifi
Free Parking
Pets Allowed
Pool

Live Like Royalty at the Crowne Plaza

Historic Houston

Houston is a wonderfully historic location and the Crowne Plaza Northwest-Brookhollow is located within convenient distance of the finest attractions. Go for a ride around town and take a tour of the must-see locations such as the Washington or San Jacinto Monuments. Check out the NASA Space Center, the Houston Aquarium, the Zoo, or just unwind with a day of shopping at the famous Galleria shopping district. These attractions are all located just a few miles from the hotel.  

Feel At-Home in the Rooms

Crowne Plaza believes that a complimentary breakfast is a perfect way to start the day. Guests can also enjoy the perks around the hotel such as an all-inclusive business center, ready to assist in your tasks. The fitness center offers top-of-the-line equipment and is available to all guests along with a spacious outdoor pool.

The rooms are beautifully decorated and fully accommodating to all your needs. High-speed internet access, cable/satellite TV, and a coffee maker are just some of the many comforts in the rooms and suites. The king or queen-sized beds are cozy fixtures among furniture such as a work desk, lounge chairs, and a mini fridge. 

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Spring Branch
12801 Northwest Fwy
Houston, TX 77040
Rooms & Rates
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User Highlights
6.5
Good
Location
"Nearby road" "Excellent location"
Easily accessible by car, said 94%.
Great parking, according to 90%.
Service
"Hospitable staff" "Staff was wonderful"
83% found the staff to be very friendly.
50% said the reception staff was ok.
Value for money
"Low price" "Free happy hour"
53% said the breakfast was too expensive.
Breakfast
"You have to pay for breakfast" "No breakfast"
53% said the breakfast was too expensive.
Food
"Restaurant was open" "Not much of a snack bar"
WiFi
"No Wi-Fi" "Internet wifi didnt work"
89% said the wifi quality was bad.
Comfort
"Noises all day" "Loud construction"
53% didn't like the uncomfortable beds.
95% thought it was too noisy.
Bar and Beverages
"No happy hour" "Bar was hot"
Room
"Inoperable AC unit" "Wallpaper was peeling off"
60% said rooms were dirty.
94% complained about the bathroom.
Amenities
"Older property" "Ballroom wasn't working"
61% thought the building wasn't nice.
86% complained about the elevator.
Cleanliness
"Stained sheets" "Stained carpet"
60% said rooms were dirty.
72% thought it was rather dirty.
Vibe
"Older property" "Beds are old"
92% criticized the unstylish hotel.
88% enjoyed the friendly atmosphere.
Pool
"Pool out of service" "There was no pool"

Good to know...

Hotel buildings could use some improvement
Hotel could use some updating
Rooms in need of an update
Rooms need regular maintenance
Hotel Information
Features
Air-conditioned
Bar or Lounge
Business Center
Fitness Center
Free Parking
Free Wifi
Golf
Handicap
No Smoking
Pets Allowed
Pool
Restaurant
Spa or Sauna
Details
Check-In
From 3:00pm*must be 18 or older to check-in
Check-Out
Until 12:00pm
# of Rooms
294
Fees
Required
  • Deposit: USD 50 per night
Add-ons
  • Breakfast Fee: between USD 10 and USD 13 per person (approximately)
Handicap Accessible
Wheelchair Accessible