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Crowne Plaza Northwest-Brookhollow

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6.5
Good
785 reviews
+1 713-462-9977

Top Amenities

Free Wifi
Free Parking
Pool
Fitness Center

Live Like Royalty at the Crowne Plaza

Historic Houston

Houston is a wonderfully historic location and the Crowne Plaza Northwest-Brookhollow is located within convenient distance of the finest attractions. Go for a ride around town and take a tour of the must-see locations such as the Washington or San Jacinto Monuments. Check out the NASA Space Center, the Houston Aquarium, the Zoo, or just unwind with a day of shopping at the famous Galleria shopping district. These attractions are all located just a few miles from the hotel.  

Feel At-Home in the Rooms

Crowne Plaza believes that a complimentary breakfast is a perfect way to start the day. Guests can also enjoy the perks around the hotel such as an all-inclusive business center, ready to assist in your tasks. The fitness center offers top-of-the-line equipment and is available to all guests along with a spacious outdoor pool.

The rooms are beautifully decorated and fully accommodating to all your needs. High-speed internet access, cable/satellite TV, and a coffee maker are just some of the many comforts in the rooms and suites. The king or queen-sized beds are cozy fixtures among furniture such as a work desk, lounge chairs, and a mini fridge. 

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Spring Branch
12801 Northwest Freeway
Houston, TX 77040
Rooms & Rates
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User Highlights
6.5
Good
Location
"A lot of road" "Close to restaurants"
Easily accessible by car, said 90%.
Great parking, according to 78%.
Service
"Friendly staff" "Low manager"
80% found the staff to be very friendly.
54% said the reception staff was ok.
Breakfast
"You have to pay for breakfast" "Breakfast buffet delicious"
58% said the breakfast was too expensive.
WiFi
"No wi-fi" "Internet wifi didnt work"
90% said the wifi quality was bad.
Food
"Not much of a snack bar" "Rock hard biscuits"
Wellness Area
"Jacuzzi not working" "THERE IS NO FITNESS ROOM"
62% didn't like the fitness area.
Amenities
"Older property" "Ballroom wasn't working"
62% thought the building wasn't nice.
For 68%, the lobby entrance was sub-standard.
Room
"Air-conditioner was not working" "No toilet paper"
61% said rooms were dirty.
98% thought they were poorly maintained.
Comfort
"Noises all day" "Air-conditioner was not working"
Beds were acceptable for 54%.
95% thought it was too noisy.
Vibe
"Older property" "Beds are old"
93% criticized the unstylish hotel.
For 68%, the lobby entrance was sub-standard.
Cleanliness
"Stained sheets" "Stained carpet"
61% said rooms were dirty.
76% thought it was rather dirty.
Bar and Beverages
"Empty corona" "No bar"
Pool
"No swimming pool" "No pool"

Good to know...

Hotel buildings could use some improvement
Rooms need regular maintenance
Entrance area is not particularly attractive
Hotel facilities could use a good clean
Hotel Information
Features
Air-conditioned
Bar or Lounge
Business Center
Fitness Center
Free Parking
Free Wifi
Golf
Handicap
No Smoking
Pool
Restaurant
Spa or Sauna
Details
Check-In
From 3:00pm*must be 18 or older to check-in
Check-Out
Until 12:00pm
# of Rooms
294
Fees
Required
  • Deposit: USD 50 per night
Add-ons
  • Breakfast Fee: between USD 10 and USD 13 per person (approximately)
Handicap Accessible
Wheelchair Accessible