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Crowne Plaza Northwest-Brookhollow

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7.0
Good
700 reviews
+1 713-462-9977

Top Amenities

Free Wifi
Free Parking
Pets Allowed
Pool

Live Like Royalty at the Crowne Plaza

Historic Houston

Houston is a wonderfully historic location and the Crowne Plaza Northwest-Brookhollow is located within convenient distance of the finest attractions. Go for a ride around town and take a tour of the must-see locations such as the Washington or San Jacinto Monuments. Check out the NASA Space Center, the Houston Aquarium, the Zoo, or just unwind with a day of shopping at the famous Galleria shopping district. These attractions are all located just a few miles from the hotel.  

Feel At-Home in the Rooms

Crowne Plaza believes that a complimentary breakfast is a perfect way to start the day. Guests can also enjoy the perks around the hotel such as an all-inclusive business center, ready to assist in your tasks. The fitness center offers top-of-the-line equipment and is available to all guests along with a spacious outdoor pool.

The rooms are beautifully decorated and fully accommodating to all your needs. High-speed internet access, cable/satellite TV, and a coffee maker are just some of the many comforts in the rooms and suites. The king or queen-sized beds are cozy fixtures among furniture such as a work desk, lounge chairs, and a mini fridge. 

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Spring Branch
12801 Northwest Fwy
Houston, TX 77040
Rooms & Rates
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User Highlights
7.0
Good
Service
"Staff was excellent" "Hospitable staff"
90% found the staff to be very friendly.
74% said the reception staff was great.
Location
"Right off the freeway" "Excellent location"
Great parking, according to 83%.
Easily accessible by car, said 78%.
Breakfast
"Service breakfast pricy" "Excellent breakfast"
73% were happy with the price of the breakfast.
Cleanliness
"Clean linen" "Stained carpet"
Only 57% said rooms were clean enough.
52% thought it was rather dirty.
Food
"Not much of a snack bar" "There was no restaurant in the hotel"
86% did not like what was on the menu.
Pool
"Pool area dirty" "Pool was closed"
Room
"There was no hot water" "Telephone in the room didn't work"
Only 57% said rooms were clean enough.
85% complained about the bathroom.
Amenities
"Older property" "Ballroom wasn't working"
62% thought the building wasn't nice.
82% complained about the elevator.
WiFi
"Internet wifi didnt work" "Slow internet"
82% said the wifi quality was bad.
Wellness Area
"Jacuzzi not working" "Hot tub did not work"
Vibe
"Older property" "Dated decor"
94% criticized the unstylish hotel.
For 61%, the lobby entrance was sub-standard.

Good to know...

Hotel buildings could use some improvement
Elevator in need of updating
Entrance area is not particularly attractive
Hotel could use some updating
Hotel Information
Features
Air-conditioned
Bar or Lounge
Business Center
Concierge
Fitness Center
Free Parking
Free Wifi
Golf
Handicap
No Smoking
Pets Allowed
Pool
Restaurant
Spa or Sauna
Details
Check-In
From 3:00pm*must be 18 or older to check-in
Check-Out
Until 12:00pm
# of Rooms
294
Fees
Required
  • Deposit: USD 50 per night
Add-ons
  • Pet Fee: USD 25 per accommodation, per stay (maximum USD 25 per stay)
  • Pet Deposit: USD 25 per stay
  • Breakfast Fee: between USD 10 and USD 13 per person (approximately)
Handicap Accessible
Wheelchair Accessible
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