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The Whitehall Downtown Houston

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8.6
Excellent
1,999 reviews
+1 713-739-8800

Top Amenities

Free Wifi
Pool
Fitness Center
Airport Shuttle
With a stay at The Whitehall Houston, you'll be centrally located in Houston, within a 5-minute drive of Houston Museum District and Downtown Aquarium. This 4-star hotel is 1 mi (1.6 km) from Toyota Center and 1.1 mi (1.8 km) from Discovery Green. Make yourself at home in one of the 259 air-conditioned guestrooms. Your Tempur-Pedic bed comes with premium bedding. Complimentary wired and wireless Internet access keeps you connected, and cable programming provides entertainment. Bathrooms have complimentary toiletries and hair dryers.Amenities Don't miss out on recreational opportunities including an outdoor pool and a 24-hour fitness center. Additional amenities at this hotel include complimentary wireless Internet access, concierge services, and gift shops/newsstands. Guests can catch a ride on the complimentary shuttle, which operates within 1.0 mi. Enjoy Tex-Mex cuisine at Edgar's Hermano, one of the hotel's 2 restaurants, or stay in and take advantage of the room service (during limited hours). Snacks are also available at the coffee shop/café. Need to unwind? Take a break with a tasty beverage at one of the 2 bars/lounges. Full breakfasts are available daily from 6 AM to 10 AM for a fee. Featured amenities include complimentary wired Internet access, a 24-hour business center, and limo/town car service.
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Downtown
1700 Smith Street
Houston, TX 77002
Rooms & Rates
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User Highlights
8.6
Excellent
Bar and Beverages
"The best cocktails" "Great outdoor bar"
Lovely bar service, according to 100%.
Delicious alcoholic drinks, according to 100%.
Service
"Staff was amazing" "Room service amazing"
97% found the staff to be very friendly.
86% said the reception staff was great.
Location
"Amazing attractions" "Superb Location"
Not enough parking facilities, according to 66%.
For 87%, parking prices were too high.
Breakfast
"Fun breakfast option" "Breakfast -great"
88% were happy with the price of the breakfast.
Room
"Very small restroom" "Faucet was not working"
65% complained about the bathroom.
71% said rooms were clean.
Amenities
"Fantastic patio" "Modern decor"
60% thought the building was acceptable.
86% complained about the elevator.
WiFi
"Temporary Wi-Fi" "Slow wifi network"
67% said the wifi quality was bad.
Comfort
"A/c not working" "Noisy aircon"
73% said the beds were comfortable.
51% said rooms were small.
Pool
"Swimming pool is small" "No indoor pool"
Dirty pool, said 58%.
Wellness Area
"GYM VERY SMALL" "Gym was small"
71% didn't like the fitness area.

Good to know...

Rooms could be larger
Bathroom could be optimized
Friendly atmosphere
Clean rooms
Expert Reviews
Gayot
This member of the Crowne Plaza hotel group is located in the heart of downtown Houston twelve blocks from the George R. Brown Convention Center and within walking distance of the theater...
Hotel Information
Features
Air-conditioned
Airport Shuttle
Bar or Lounge
Business Center
Concierge
Fitness Center
Free Wifi
Handicap
No Smoking
Pool
Restaurant
Spa or Sauna
Details
Check-In
From 3:00pm*must be 18 or older to check-in
Check-Out
Until 12:00pm
# of Rooms
259
Fees
Add-ons
  • Parking Fee: USD 32 per night (in/out privileges)
  • Breakfast Fee: between USD 12 and USD 20 per person (approximately)
Handicap Accessible
Wheelchair Accessible