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Ambassador Vienna

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8.3
Excellent
2,727 reviews
+43 1 961610

Top Amenities

Free Wifi
Pets Allowed
Airport Shuttle
Restaurant
Overview
Built in 1898, this luxury hotel comprises a total of 86 rooms spread over 5 floors. Hotel facilities include an impressive lobby with a reception and a hotel safe. In addition, guests are able to dine at the hotel's ? la carte restaurant, with a designated non-smoking area.

This hotel, like no other hotel in the city, has been a symbol of luxury, elegance and tradition for over a hundred years. It is located only a few minutes walk from St. Stephen's cathedral, the Opera and the Hofburg Imperial Palace.

The comfortable rooms come with an en suite bathroom with hairdryer. Further features include a direct dial telephone, a fridge/ minibar and a hire safe.
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Kaerntner Strasse 22 Neuer Markt 5 Vienna 1010 Aus
Innere Stadt, 1010
Rooms & Rates
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User Highlights
8.3
Excellent
Location
"Location was superb" "Location and personnel are excellent"
99% liked the proximity to sightseeing.
100% liked the proximity to shopping.
Breakfast
"The breakfast buffet was EXCELLENT" "Delicious breakfast"
84% said the breakfast was too expensive.
Service
"Wonderful, helpful staff" "Exceptional Hotel staff"
87% found the staff to be very friendly.
61% said the reception staff was ok.
Room
"Bed linnen is to small and thin" "Bathtub was clogged"
80% thought rooms were spacious.
62% complained about the bathroom.
WiFi
"Internet doesn't work" "Wi-Fi needs to be dramatically improved"
79% said the wifi quality was bad.
Cleanliness
"Still smoke in the lounge" "The smell of smoke"
54% said rooms were dirty.
55% thought it was rather dirty.
Wellness Area
"There were no fitness facilities" "No fitness room"
100% didn't like the fitness area.

Good to know...

Spacious rooms
Bathroom could be optimized
Hotel could use some updating
Friendly service
Expert Reviews
Michelin Guide
The Ambassador is one of the city's most venerable institutions. The style is resolutely traditional, although never at the expense of modern comfort.
Fodor's
Franz Lehár, Marlene Dietrich, the Infanta Isabel of Spain, and Mick Jagger are just a few of the celebrities who have stayed at this old dowager (from 1866).
DK Eyewitness
Baroque architect Johann Bernhard Fischer von Erlach constructed this house in the late 17th century and in 1898 it was turned into a hotel... still one of Vienna’s most charming hotels.
Hotel Information
Features
Air-conditioned
Airport Shuttle
Bar or Lounge
Concierge
Free Wifi
No Smoking
Pets Allowed
Restaurant
Details
Check-In
From 2:00pm*must be 18 or older to check-in
Check-Out
Until 12:00pm
# of Rooms
85
Fees
Add-ons
  • Crib (Infant Bed) Fee: EUR 25.0 per stay
  • Breakfast Fee: EUR 25.00 for adults and EUR 25.00 for children (approximately)
  • Airport Shuttle Fee: EUR 55.00 per vehicle (one-way)
  • Parking Fee: EUR 34 per day
  • Pet Fee: EUR 50 per pet, per night
  • Late Check-out Fee: EUR 50 (subject to availability)
  • Rollaway Bed Fee: EUR 50.0 per night