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Grand Hotel Europa

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8.0
Excellent
2,182 reviews
+43 512 5931

Top Amenities

Free Wifi
Pets Allowed
Fitness Center
Restaurant
A stay at Grand Hotel Europa places you in the heart of Innsbruck, within a 10-minute walk of Tyrolean Provincial Museum and Galerie im Taxispalais. Featured amenities include a 24-hour business center, limo/town car service, and express check-in. Self parking (subject to charges) is available onsite.
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Suedtiroler Platz 2
Innsbruck, 6020
Rooms & Rates
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User Highlights
8.0
Excellent
Location
"Close to the old town and Christmas markets" "Train station and city centre at walking distance"
99% thought it was easy to get to the train station.
City centre within easy reach, said 100%.
Service
"Exceptional staff" "Front desk employees were extremely helpful and attentive"
90% found the staff to be very friendly.
77% said the reception staff was great.
Breakfast
"Great champagne breakfast" "Breakfast was really delicious"
70% said the breakfast was too expensive.
Room
"Suite on the 5th floor was gorgeous" "No ventilation"
78% thought rooms were spacious.
59% complained about the bathroom.
Cleanliness
"Everything was spotless" "Musty bread"
Only 60% said rooms were clean enough.
73% thought it was clean.
Amenities
"Suite on the 5th floor was gorgeous" "Excellent facilities and staff"
54% thought the building was acceptable.
70% enjoyed the lobby entrance.
Food
"Restaurant and cleaning staff were more lax" "Musty bread"
For 65%, the dining experience was not enjoyable.
89% found the side dishes unedible.
WiFi
"Liked USB" "Patchy Wifi access"
65% said the wifi quality was bad.
Vibe
"Classy place." "Modern amenities"
74% criticized the unstylish hotel.
62% thought the atmosphere was somewhat friendly.
Value for money
"Heating excessive" "Clearly paying for location"
70% said the breakfast was too expensive.
The price was ok for 53%.
Wellness Area
"Gym were closed"
54% were unhappy with the sauna.
87% didn't like the fitness area.
Pool
"Difficult to set water temperature" "No swimming pool"

Good to know...

Train station is close
Rooms need regular maintenance
Near city centre
Great reception
Hotel Information
Features
Air-conditioned
Bar or Lounge
Business Center
Concierge
Fitness Center
Free Wifi
Golf
Handicap
No Smoking
Pets Allowed
Restaurant
Spa or Sauna
Details
Check-In
From 3:00pm*must be 18 or older to check-in
Check-Out
Until 11:00am
# of Rooms
108
Fees
Required
  • Local Tax: EUR 1.00 per person, per night. This tax does not apply to children under 16 years of age.
Add-ons
  • Parking Fee: EUR 19.00 per day (in/out privileges)
  • Pet Fee: EUR 30 per pet, per night
  • Rollaway Bed Fee: EUR 55 per night
  • Breakfast Fee: EUR 20 per person (approximately)
Handicap Accessible
Wheelchair Accessible