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Na Balam Beach Hotel & Villas

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7.8
Good
877 reviews
+52 998 877 0279

Top Amenities

Free Wifi
Free Parking
Free Breakfast
Pets Allowed
With a stay at Na Balam Beach Hotel & Villas in Isla Mujeres, you'll be on the beach, steps from Norte Beach and a 4-minute drive from Garrafon Natural Reef Park. Featured amenities include multilingual staff and a safe deposit box at the front desk. For a surcharge, guests may use a roundtrip airport shuttle (available on request) and a ferry terminal shuttle.
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Calle Zazil Ha No 118
Isla Mujeres, 77400
Rooms & Rates
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User Highlights
7.8
Good
Location
"Tons of shopping" "Adjacent restaurants"
98% appreciated the closeness to the beach.
100% enjoyed the restaurants & bars nearby.
Beach
"Beautiful North Beach" "Beautiful soft sand"
Beach sports facilities are great, according to 100%.
Service
"Excellent Yoga instructor" "Splendid staff"
81% found the staff to be very friendly.
74% said the reception staff was great.
Value
"Free access to beach" "Sunbeds for free"
Breakfast prices were ok, according to 56%.
The price was ok for 68%.
Room
"Worn out towels" "Toilet didn't flush"
84% complained about the bathroom.
87% thought rooms were spacious.
Breakfast
"Also quite basic selection of eggs" "Ridiculous breakfast"
Breakfast prices were ok, according to 56%.
Cleanliness
"Room to be cleaned" "Hotel is full of bedbugs"
Only 52% said rooms were clean enough.
Dirty pool, said 84%.
WiFi
"Wifi patchy" "WiFi didn’t work"
93% said the wifi quality was bad.

Good to know...

Wifi quality could be improved
Pleasant hotel grounds
Beach nearby
Spacious rooms
Hotel Information
Features
Air-conditioned
Airport Shuttle
Bar or Lounge
Child Care
Concierge
Fitness Center
Free Breakfast
Free Parking
Free Wifi
Golf
No Smoking
Pets Allowed
Pool
Restaurant
Spa or Sauna
Details
Check-In
From 3:00pm*must be 18 or older to check-in
Check-Out
Until 12:00pm
# of Rooms
21
Fees
Add-ons
  • Late Check-out Fee: USD 50 (subject to availability)