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Hotel Information
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Omni Jacksonville Hotel

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8.3
Excellent
3,030 reviews
+1 904-355-6664

Top Amenities

Free Parking
Pets Allowed
Pool
Fitness Center
With a stay at Omni Jacksonville Hotel, you'll be centrally located in Jacksonville, steps from Times-Union Center for the Performing Arts and within a 10-minute walk of Jacksonville Landing. Featured amenities include a 24-hour business center, limo/town car service, and dry cleaning/laundry services. Planning an event in Jacksonville? This hotel has facilities measuring 14000 square feet (1301 square meters), including a conference center. Self parking (subject to charges) is available onsite.
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Downtown Jacksonville
245 Water St
Jacksonville, FL 32202
Rooms & Rates
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User Highlights
8.3
Excellent
Service
"Superb customer service" "Exceptional employees"
93% found the staff to be very friendly.
90% thought the service was very professional.
Location
"Wonderful museum of contemporary art" "Beautiful bridge"
Not enough parking facilities, according to 61%.
For 81%, parking prices were too high.
Food
"Delicious cookies" "Amazing Thanksgiving buffet"
Only 67% were satisfied with the menu.
The price was too high for 83%.
Room
"Broken coffee pot" "Broken towel rack"
70% said rooms were clean.
Beds were acceptable for 58%.
Breakfast
"Sumptuous buffet breakfast" "There is no continental breakfast"
55% said the breakfast was too expensive.
WiFi
"Free Wi Fi" "Free internet"
52% thought it was overpriced.
81% said the wifi quality was bad.
Value
"You have to pay for everything" "Had to pay for wi-fi"
52% thought it was overpriced.
55% said the breakfast was too expensive.
Pool
"No indoor pool" "No swimming pool"
Wellness
"No hot tub" "Only one cardio bike"
78% didn't like the fitness area.

Good to know...

Parking is rare
Friendly service
Clean rooms
Bathroom could be optimized
Hotel Information
Features
Air-conditioned
Bar or Lounge
Business Center
Concierge
Fitness Center
Free Parking
Handicap
No Smoking
Pets Allowed
Pool
Restaurant
Spa or Sauna
Details
Check-In
From 3:00pm*must be 18 or older to check-in
Check-Out
Until 12:00pm
# of Rooms
354
Fees
Add-ons
  • Pet Fee: USD 100.00 per accommodation, per stay
  • Internet Fee: USD 9.95 per 24-hour period (rates may vary)
  • Parking Fee: USD 14.00 per night
  • Pet Deposit: USD 100.00 per stay
  • Breakfast Fee: between USD 4 and USD 15 per person (approximately)
Handicap Accessible
Wheelchair Accessible