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Omni Jacksonville Hotel

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8.4
Excellent
2,967 reviews
+1 904-355-6664

Top Amenities

Free Parking
Pets Allowed
Fitness Center
Restaurant
With a stay at Omni Jacksonville Hotel, you'll be centrally located in Jacksonville, steps from Times-Union Center for the Performing Arts and within a 10-minute walk of Jacksonville Landing. This 4-star hotel is 0.6 mi (0.9 km) from Florida Theatre. Make yourself at home in one of the 354 air-conditioned rooms featuring minibars and LCD televisions. Your pillowtop bed comes with down comforters and premium bedding. Wireless Internet access (surcharge) keeps you connected, and digital programming is available for your entertainment. Private bathrooms with shower/tub combinations feature designer toiletries and hair dryers.Amenities Enjoy recreation amenities such as a 24-hour fitness center or take in the view from a rooftop terrace. This hotel also features complimentary wireless Internet access, gift shops/newsstands, and wedding services. Getting to nearby attractions is a breeze with the complimentary area shuttle that operates within 2 mi. For lunch or dinner, stop by JBar, a bar that specializes in American cuisine. Dining is also available at the coffee shop/café, and 24-hour room service is provided. Breakfast is available daily from 6:30 AM to 10:30 AM for a fee. Featured amenities include a 24-hour business center, limo/town car service, and dry cleaning/laundry services. Planning an event in Jacksonville? This hotel has facilities measuring 14000 square feet (1301 square meters), including a conference center. Self parking (subject to charges) is available onsite.
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Downtown Jacksonville
245 Water Street
Jacksonville, FL 32202
Rooms & Rates
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User Highlights
8.4
Excellent
Service
"Superb customer service" "Staff was genuinely welcoming and helpful"
93% found the staff to be very friendly.
77% said the reception staff was great.
Food
"Restaurant was amazing" "Amazing Thanksgiving buffet"
Only 65% were satisfied with the menu.
The price was too high for 86%.
Location
"Great environment" "Location is perfect for"
Not enough parking facilities, according to 65%.
For 74%, parking prices were too high.
Amenities
"Excellent facility" "Modern facilities"
75% thought the building was wonderful.
Business facilities were excellent, according to 85%.
Room
"There was no exhaust fan" "Worn out mattresses"
Only 69% said rooms were clean enough.
Beds were acceptable for 58%.
Comfort
"AC didn't work" "Loud construction noise"
Beds were acceptable for 58%.
75% thought rooms were spacious.
Breakfast
"Sumptuous buffet breakfast" "No coffee cup"
52% said the breakfast was too expensive.
WiFi
"Free internet" "Free WiFi"
50% thought it was adequately priced.
92% said the wifi quality was bad.
Value for money
"Had to pay for Wi-Fi" "Unauthorized charges on my card"
50% thought it was adequately priced.
52% said the breakfast was too expensive.
Pool
"There was no water in the pool" "No indoor pool"
Wellness Area
"Very small gym" "No hot tub"
67% didn't like the fitness area.

Good to know...

Parking is rare
Friendly service
Rooms need regular maintenance
Nice building
Expert Reviews
Lonely Planet
Within sight of Jax Landing, this 354-room hotel has lavish, amenity-laden rooms... just perfect for decompressing.
Fodor's
Bell service is exemplary; many porters have 10-plus years on the job, so they can and will happily help you find just about anything.
Rough Guide
The city’s most luxurious business hotel, smack in the centre of downtown with large, elegantly furnished rooms and a host of services and facilities.
Hotel Information
Features
Air-conditioned
Bar or Lounge
Business Center
Concierge
Fitness Center
Free Parking
Handicap
No Smoking
Pets Allowed
Restaurant
Spa or Sauna
Details
Check-In
From 3:00pm*must be 18 or older to check-in
Check-Out
Until 12:00pm
# of Rooms
354
Fees
Add-ons
  • Pet Fee: USD 100.00 per accommodation, per stay
  • Internet Fee: USD 9.95 per 24-hour period (rates may vary)
  • Parking Fee: USD 14.00 per night
  • Pet Deposit: USD 100.00 per stay
  • Breakfast Fee: between USD 4 and USD 15 per person (approximately)
Handicap Accessible
Wheelchair Accessible