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Sheraton Kona Resort Spa at Keauhou Bay

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7.9
Good
2,848 reviews
+1 808-930-4900

Top Amenities

Free Wifi
Free Parking
Pets Allowed
Pool
Create lasting connections with a memorable meeting or event at the Sheraton Kona Resort & Spa at Keauhou Bay. Along with a tropical setting on the iconic Kona Coast, overlooking the sparkling bay and Pacific Ocean, our resort boasts beautiful indoor and outdoor venues and an expert event staff. State-of-the-art audiovisual amenities further enhance the spaces, while custom catering highlights the unique culture of Hawaii by pairing locally sourced ingredients with 100% Kona coffee grown on Hualālai Mountain, a dormant volcano that overlooks the resort.Enhance your meeting or event with one of our special offers.
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78-128 Ehukai Street
Kailua-Kona, HI 96740
Rooms & Rates
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User Highlights
7.9
Good
Pool
"Pool sensational" "Terrific pool complex"
Clean pool, said 83%.
Location
"Landscape beautifully" "Beautifully located"
81% liked the proximity to shopping.
Not enough parking facilities, according to 67%.
WiFi
"Free Wi-fi" "Complimentary WiFi"
79% said the wifi quality was bad.
92% thought it was a great value.
Service
"Attentive poolside service" "Wonderful service"
89% found the staff to be very friendly.
Only 61% thought the service was professional.
Room
"Broken bathtub drain" "Broken bathtub"
97% thought the view was good.
87% complained about the bathroom.
Bar
"Cocktails next to" "Bud Light tall"
Alcoholic drinks were not bad, according to 63%.
Bar service was average, according to 69%.
Beach
"Excellent snorkeling" "Snorkeling right outside"
Beach sports facilities are great, according to 86%.
Wellness
"Free yoga classes" "Nice fitness center"
top-notch fitness area, thought 77%.
Breakfast
"Buffet style breakfast available" "No options for breakfast"
75% said the breakfast was too expensive.
Food
"No A La Carte" "Overpriced restaurant"
The price was too high for 75%.
53% did not like what was on the menu.
Value
"Paid for everything" "Overpriced internet"
The price was too high for 75%.
75% said the breakfast was too expensive.
Vibe
"Facility dated" "You can hear everything in the halls"
94% criticized the unstylish hotel.
50% considered the lobby entrance to be so-so.
Cleanliness
"Shelves dusty" "Stained carpet"
60% said rooms were dirty.
63% thought it was rather dirty.

Good to know...

Hotel could use some updating
Rooms in need of an update
Pleasant hotel grounds
Great view
Expert Reviews
Afar Magazine
The newly refurbished Sheraton Kona Keauhou Bay Resort is stylish, with a large pool and water slide. But it was the history and the view from the hotel (located off the famous Ali'i...
Fodor's
What this big concrete structure lacks in intimacy, it makes up for with its beautifully manicured grounds, historic sense of place, renovated interiors, and stunning location on Keauhou Bay.
oyster.com
The four-pearl, 509-room Sheraton may be lacking an on-site beach (it's a five-minute drive to the Kahaluu Beach Park), but prices are affordable and the south Kailua-Kona location is convenient.
Hotel Information
Features
Air-conditioned
Bar or Lounge
Business Center
Child Activities
Concierge
Fitness Center
Free Parking
Free Wifi
Golf
Handicap
No Smoking
Pets Allowed
Pool
Restaurant
Spa or Sauna
Details
Check-In
From 3:00pm*must be 18 or older to check-in
Check-Out
Until 12:00pm
# of Rooms
508
Fees
Required
  • Resort Fee: USD 31.31 per accommodation, per night
Add-ons
  • Internet Fee: USD 15.00 per day (rates may vary)
  • Parking Fee: USD 20.00 per night
  • Rollaway Bed Fee: USD 70.0 per night
  • Breakfast Fee: between USD 29.95 and USD 29.99 for adults, USD 12.50 and USD 15.00 for children (approximately)
Handicap Accessible
Wheelchair Accessible