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Embassy Suites by Hilton Kansas City- Plaza

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7.4
Good
1,602 reviews
+1 816-756-1720

Top Amenities

Free Wifi
Free Parking
Free Breakfast
Pool
With a stay at Embassy Suites Kansas City - Plaza, you'll be centrally located in Kansas City, within a 5-minute drive of Country Club Plaza and Nelson-Atkins Museum of Art. This hotel is 2.4 mi (3.9 km) from Crown Center and 2.5 mi (4.1 km) from Union Station. Make yourself at home in one of the 266 air-conditioned rooms featuring refrigerators and microwaves. Your bed comes with premium bedding, and all rooms are furnished with sofa beds. Flat-screen televisions with premium TV channels are provided, while complimentary wireless Internet access keeps you connected. Private bathrooms with shower/tub combinations feature designer toiletries and hair dryers.Amenities Be sure to enjoy recreational amenities, including an indoor pool, a sauna, and a fitness center. This hotel also features complimentary wireless Internet access, gift shops/newsstands, and wedding services. Satisfy your appetite for lunch or dinner at the hotel's restaurant, 220 West, or stay in and take advantage of the room service (during limited hours). Mingle with other guests at the complimentary reception, held daily. Wrap up your day with a drink at the bar/lounge. A complimentary cooked-to-order breakfast is included. Featured amenities include a business center, express check-in, and express check-out. Self parking (subject to charges) is available onsite.
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Old Westport
220 West 43rd Street
Kansas City, MO 64111
Rooms & Rates
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User Highlights
7.4
Good
Bar and Beverages
"Complimentary cocktail hour" "Wonderful craft beer"
Delicious alcoholic drinks, according to 93%.
100% thought beverage prices were a great value.
Service
"Staff were excellent" "Friendly front desk staff"
79% found the staff to be very friendly.
62% said the reception staff was ok.
Breakfast
"Excellent omelets" "Great continental breakfast"
100% were happy with the price of the breakfast.
Pool
"Great indoor pool area" "Good indoor pool"
Clean pool, said 71%.
Location
"Close to Plaza shopping" "Fabulous location"
Not enough parking facilities, according to 75%.
88% liked the proximity to sightseeing.
WiFi
"Free Wi-fi" "Free wifi"
60% said the wifi quality was bad.
Room
"Worn down Embassy Suites" "Broken mini fridge"
60% said rooms were dirty.
94% complained about the bathroom.
Food
"Dripping bacon" "Torn up cakes"
For 70%, the dining experience was not enjoyable.
73% enjoyed the snacks that were offered.
Comfort
"AC did not work" "Mattresses seemed old"
53% said rooms were small.
Beds were acceptable for 55%.
Cleanliness
"Sticky carpets" "Tub was stained"
60% said rooms were dirty.
54% thought it was rather dirty.
Amenities
"Carpets were stained" "Dirty grill"
67% thought the building wasn't nice.
96% complained about the elevator.

Good to know...

Parking is rare
Hotel buildings could use some improvement
Bathroom could be optimized
Hotel could use some updating
Hotel Information
Features
Air-conditioned
Bar or Lounge
Business Center
Concierge
Fitness Center
Free Breakfast
Free Parking
Free Wifi
Handicap
No Smoking
Pool
Restaurant
Spa or Sauna
Details
Check-In
From 4:00pm*must be 18 or older to check-in
Check-Out
Until 11:00am
# of Rooms
266
Fees
Add-ons
  • Parking Fee: USD 18.00 per night
Handicap Accessible
Wheelchair Accessible